Concerned about possible signal issue

Well for a while now we have on and off again problems with losing signal. I understand some of it is due to strong storms causing some problems. But I have notice random drop outs during the day when its clear sky's outside. So yesterday, and today I started looking around since football season will be coming back soon, and I don't want to be dealing with a signal problem then.

Anyways I ran system test on two of my boxes, and got error 43. Which says there is a dish alignment problem, so I am wondering if what the box is saying is true, and do I need to have the dish realignment done? Also I happen to redo the satellite test, and it shows a red X under 103(13v) Odd, and says errors found on tuner 1. the 103(18v) even has a check mark. So then I looked at the signal levels and 101,110,119 are all low to mid 90's which is good. But 103(cb) is high 80's/low 90's, 103(ca) is mid to low 80's, one of them showing 79. So is there anything I should be looking at to be corrected? Like I said if something needs to be done, I rather do it soon before football season is back.

 

Well I have a SWM system, having 2 HD DVRs, and 3 HD boxes. I will check all connections for any sign of trouble. If the dish needs realignment, I will probably have directv send someone out to correct it. I just know something isn't right, and causes random loss of signal, and I personally think the 103(ca/cb) level could be better. As I think I can remember both of them use to having levels at least in the high 80's/low 90's. Also I have had ongoing signal issue with directv over past couple years. I know last 3 tech visits I had, one was for signal issue's, another was for signal issue's which they replaced the LNB's(?) on the dish, and last visit I think involved them changing system over to SWM.

 

Well I setup for a tech visit today, as I again notice signal dropping out randomly the last two days when the skys were clear. The phone rep had me run the system test on the box, which I told him all the boxes have been reporting error 43 relating to a dish alignment problem. He has me unplug the coax to the box, touch the middle of the coax, and reconnect, and rerun test. Which still showed the error 43 with dish alignment problem. So I have a tech coming out sunday, and yes I have had directv's $5 protection plan for a while now. So shouldn't be no charge, and hopefully the tech sunday, will check dish, and do some minor adjustments to better the 103(ca/cb) signal levels. As I want signal level back at there best before this upcoming season of football. I am sure the dish is just a little off, as it hasn't been messed with in a while. Which there has been many of storms, and a few of them had some pretty strong wind gust at times.

 

Well had tech visit for today between 12-4pm, tech called at 2:30pm to say he would be here between 3:30-4pm. He didn't show up till close to 5pm, but not like I was out of service, and he at least called. Anyways when he first got here, he asked about the signal problem. Which I told him we lose signal on, and off on clear sky days for about a minute or two, and box's show complete loss of signal. Also showed him the signal levels which the 103(ca) was low 80's, and a couple in the higher 70's.

So he said he couldn't activate someone's service with readings in the 70's. He then mention replacing the LNB's, after what I told him. I then told him, like two tech visits ago probably at least 6+ months ago. I was pretty sure a tech replaced the LNB's, so he then did some minor adjustments to the dish to bring up signal levels a bit. Also he said he added a couple barrel connectors on cable lines up on roof, as he said with the way it was ran. It was possible rain could cause a issue.

So now dish has been realigned, and couple barrel connectors added to coax up on the roof. Hopefully everything starts working good again. But if problems do keep happening. I guess the next tech visit, I will mention last tech talked about replacing the LNB's. Because of me telling him how signal levels dropped out randomly, during clear sky's outside. So I am guessing LNB's with problems can cause these random signal dropout's during clear sky's? One last thing, even after the tech left I did rerun satellite setup on my one box, and it still showed a red X under 103(13v) odd, and said errors found on tuner 1. Anyone has any ideal exactly what this means?

 

Well the tech who was out yesterday, is coming back tomorrow. After I had to call directv last night, due to one of my boxes losing power, and going back to factory defaults for some odd reason. I had to call to have the box reauthorized, which then it did its test after, and failed due to errors on tuner 1 showing red x under 103(13v) odd.

So I am guessing me worrying about the 103(13v) odd red x was for good cause. As I can't get past it. So hopefully the tech who was out here yesterday, can find the problem involving 103(13v) cable. The reason this problem wasn't found yesterday when he was here. Is due to the test he needed to run was on a box in a room he couldn't access, which he had to call in, and get a waiver.