On September 21st of this year I did a Upgrade to a 2 Hopper, 1 Joey System Set-up done by a local retailer of DISH. Since that time circumstances have changed and 1 of those Hoppers are no longer required. I called 2 weeks to deactivate the receiver and inquired about the shipping boxes to return the receiver. I again called on December 24th to let them (DISH) I had yet to receive the shipping return box. On that note return boxes are on there way. I was in contact with the retailer to discuss further options on the account. My first communication with the retailer was through email and followed by a call from the retailer. During the phone call the retailer asked if I had returned to the receiver back DISH I told I had not yet. He indicated that was good, because since it had been under one (1) year since the upgrade that the receiver still belonged to him (the retailer) and if I returned the receiver to DISH instead of him he would charge me what he called a "chargeback" fee of $600.00 also he said even if I did return the receiver back to him (the retailer) there would still be a fee of some sort he just hadn't calculated what that fee would be. The retailer kept telling me he had not reimbursed by DISH for the receiver yet and that's why I was to return it him. I did a chat with DISH followed by a call to a DISH supervisor after my conversation with the retailer and both reps from DISH told me I was to return the receiver to DISH per my agreement or face a fee from them (DISH). I'm up in arms on how to proceed, both are telling me to receiver to them or face a fee.