Connect HR-24/200 to internet

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jammer0910, May 9, 2020.

  1. jammer0910

    jammer0910 Cool Member

    29
    1
    Jan 24, 2007
    N.E. Oklahoma
    I am trying to connect my HR- 24/200 to the internet via an Ethernet cable. I have 100mb fiber to the house and everything else works great. I went to “internet setup”, “reconnect internet”, I do not have a cinema connection kit so I hit “dash” on my remote. Equipment test stops and it asks “Test again” , it has the receiver#, card#, and a diagnostic code 86-768.

    Can someone help me figure out how to connect to the internet?

    Thanks, John
    (Oh, the info on my setup below is all wrong. I haven't figured out how to change it.)
     
    Last edited: May 9, 2020
  2. jimmie57

    jimmie57 Hall Of Fame

    10,040
    856
    Jun 26, 2010
    Texas City, TX
    Do you have "Whole Home DVR Service" ?
     
  3. jimmie57

    jimmie57 Hall Of Fame

    10,040
    856
    Jun 26, 2010
    Texas City, TX
    This is for your signature.
    Go here for yourself and change your set up in the Signature
    jimmie57
     
  4. jammer0910

    jammer0910 Cool Member

    29
    1
    Jan 24, 2007
    N.E. Oklahoma
    Thanks for your reply Jimmie57.
    I don't have whole home DVR service at this location that I know of. I have it at home I guess because I have a Genie and a HR24-500 and they both connect to the internet just fine. This is a single receiver on the same account at our lake cabin. I connected it from the router to the Ethernet port on the receiver but not much luck after that. Any help would be much appreciated.
    Thanks for the tip about the equip. info.
     
  5. jimmie57

    jimmie57 Hall Of Fame

    10,040
    856
    Jun 26, 2010
    Texas City, TX
    If you can not see recordings on the other DVRs that are listed,
    Unplug the power to the DVR,
    plug in an ethernet cable into it,
    Plug the power back into it.
    Follow the instructions on the screen.

    Note: doing this will disable the Whole home on that DVR if you have it.
    To get it back, reverse the procedure. Remove the ethernet cable and restart the receiver.
     
  6. jammer0910

    jammer0910 Cool Member

    29
    1
    Jan 24, 2007
    N.E. Oklahoma
    I did a network reset and then a red button reset and all is well. I can see my on demand menu and I actually recorded an on demand show. (although, most of the ones I wanted to watch are not available until the day after tomorrow or later).
    Thanks so much for your help. I really appreciate you taking the time to respond to my post.
    Thanks again
     
    jimmie57 likes this.

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