A long post, sorry in advance: I posted here last week on the trouble I had getting my 622 installed and not being able to get 129, the saga continues. I called Dish after my install to let them know I couldn’t get 129 and the CSR told me that he would order a site survey to make sure that 129 was not available to me, BTW I live in a canyon with a lot of trees. The CSR was very accommodating and reduced my bill for the channels I’m not getting, nice. Friday rolls around and the tech came out. I’d had this tech here before, he screwed up an installation and another tech had to come out to fix his mess; I knew more about what he was doing then he did. He did a site survey and found a location for 129 just off my deck railing pointing to an open area. He went to install a Dish 1000 which I told him not to since my Dish 500 for 110 and 119 was working fine, a Dish 500 would be sufficient. He of course doesn’t listen to me and installed a Dish 1000; OK I thought who cares as long as I get 129. He hooks it up and I do a check switch and #3 (129) comes up saying NC (not connected). The tech says there’s no signal, I of course show him the NC means no connection, he of course doesn’t listen. He goes out and fiddles around and comes back in and does a check switch, now it shows 119 and 129 as NC. He then proceeds to swap out the 34 switch (not necessary). I’m seeing where this is going so I get on the phone with Dish and get a hold of their advanced support. As the tech is fiddling around outside I hand him the phone with advanced support. Advanced support tells him he doesn’t have it hooked up right and the tech tells advanced support they don’t know what their talking about and again he doesn’t listen (seems like a pattern). I get on the phone with the advanced tech and the tech is very upset, logs the call and tells me good luck and have a good day. Meanwhile, the tech has now redone most of my installation and now nothings working. To make matters worst he decides to just leave! When he’s gone I hook 110 and 119 back up so at least I have reception. I call the dispatch for the tech and the receptionist answers, I tell her what’s transpired and she starts arguing with me about the new dish and no reception, I ask for the manager. The manager gets on the line and argues with me until I said “do you think I would have had the extra dish installed if the tech didn’t tell me there was reception?”. His response was OK got me there, I’ll send someone else out. Meanwhile I got back on the phone with advanced tech support and they let me know again that he didn’t have the new dish hooked up right and they called the manager, which argued with them (I know this because I was on hold and the advance tech comes back on the line pissed) Another tech came out yesterday and took a look and he agreed with Dish and me that it wasn’t hooked up right. He hooked it up and no signal (no surprise a red X through the box). I’m not sure there a moral to the story, just had to vent somewhere. This is not brain surgery even though Dish would like you to believe it is. I hope your experiences are better than mine..