Continuous Problems that aren’t getting FIXED

Discussion in 'DIRECTV General Discussion' started by Rob37, Nov 30, 2018.

  1. Rich

    Rich DBSTalk Club DBSTalk Club

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    That is a puzzle. I haven't had anything like a H24 since I discovered DVRs. The H24s have tuners, right? He sees the problems watching live TV?

    Rich
     
  2. jimmie57

    jimmie57 Hall Of Fame

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    YeP, so do I. Of course the DVRs buffer, so ?
     
  3. Rich

    Rich DBSTalk Club DBSTalk Club

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    Only thing I can think of is stick an SSD on your 24 and see if your problems go away. If they do, your son might have a problem with the H24 that he's blaming on the broadcasts. I certainly blamed D*'s broadcasts for the problems I had...and I do believe I was wrong.

    Rich
     
  4. slice1900

    slice1900 Well-Known Member

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    The same reason that everyone who picks up the OTA signal of a TV station (that has no translators) gets the same signal - it is the same antenna broadcasting to everyone.

    If problems occur regionally, it would have to some type of interference.
     
  5. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    There are different feeds for different regions. The TV station in Arizona is usually not retransmitting the same feed used by a TV station in Alabama. There are time zone differences. In rare instances there may be live content carried in both Arizona and Alabama, but such live programming can also be separate feeds. SPECIFIC examples should be given to help determine if the feed used by the two stations are the same feed.
     
  6. slice1900

    slice1900 Well-Known Member

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    I'm talking about national channels on Directv, like ESPN or HBO, not locals. There is no different feed for national channels, they are coming from the same antenna on the same satellite for everyone in the US who subscribes to Directv.
     
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  7. vinhmen

    vinhmen Cool Member

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    I don't have any issues with pixelation. But do get the annoying stuttering on ESPN. And the occasional freeze. When it happens on EPSN I switch the output resolution to 720. Not sure it helps but makes me feel better.
     
  8. I WANT MORE

    I WANT MORE CowboySooner

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    The output resolution on ESPN should already have been 720p.
    Should be no need to switch anything.
     
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  9. Rich

    Rich DBSTalk Club DBSTalk Club

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    Makes me wonder what he had it set for originally.

    Rich
     
  10. EdL

    EdL Mentor

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    Nebraska resident who gets it all - pixies and audio dropouts. All channels at random times. The audio dropouts are the worst, which is why I’m switching back to Cox cable after 10 years and numerous service calls. Watching tv should be easy and pain free.

    EdL
     
  11. scottchez

    scottchez Icon

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    Do you get audio drop outs just on locals, as I get them on Cox cable, was about to switch to Directv.
    Wonder if it is the upload or studio links that are bad if it is just locals?
    Also what hard ware model DVR and Minis do you . have could be model specific bugs.
    Ideas.
     
  12. ericknolls

    ericknolls Member

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    I hate to be a "CRY BABY but the PIXELATION problem has gotten worse. So subscribers have a right to complain to DIRECTV. I notice it on all stations i.e. local, cable channels and premium networks. The channel slows down for a few seconds. Then those pixilated squares appears. It happens for a few seconds then the show plays numerous times throughout the showing. It freezes in place when a commercial comes on. It will play or won't play after the few minutes. This is the stuff customers are grumbling about and threatening to leave. The 775 dish communication error has caused problems after techs have come and claimed to fix the problem then it comes back again. That is BAD business!

    Sent from my XT1609 using Tapatalk
     
  13. slice1900

    slice1900 Well-Known Member

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    That is obviously a problem with your LNB or cabling, or your Genie if you just have it and clients. Pretty sad that the installers haven't been able to fix it.
     
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  14. Rich

    Rich DBSTalk Club DBSTalk Club

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    I would have said the same thing 6 months ago. And, in my case, I would have been wrong. I'd be looking at the HDD/s he's got in his DVR/s. I had those problems and you know what I did to get rid of them. Sounds like he has had folks out trying to fix the problems. Problems I gave up on and suffered thru. Now I know better and so do a growing number of folks who are doing what I did.

    This isn't rocket science. If the installers can't find a fix I'd be looking to go out of the box for a solution. At the very least I'd put a new HDD in or on that HR.

    Rich
     
  15. slice1900

    slice1900 Well-Known Member

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    He's seeing pixelation lasting several seconds, I don't recall you saying you were having that - I though it was more a momentary blip.
     
  16. Rich

    Rich DBSTalk Club DBSTalk Club

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    I don't watch TV with a stopwatch in my hand. I have no idea how long they were. They were a constant on YES and now they're not. Same thing with audio drops. None. Just like watching NetFlix on an Apple TV box, no pixies, no audio drops.

    As I said, it's not rocket science. From the dish to the HR it's just a few components, easy to change them. If folks have had installers out to fix problems and they replace components/cabling and nothing changes...do something besides complain. Putting those SSDs on my HRs was a whim. I just wanted to see what would happen. I did not expect to see my issues with pixies and audio drops disappear, I was certain they were caused by software bloat. And I was absolutely wrong. Absolutely.

    Rich
     
  17. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Ok .... "The channel slows down for a few seconds. Then those pixilated squares appears. It happens for a few seconds then the show plays numerous times throughout the showing. It freezes in place when a commercial comes on. It will play or won't play after the few minutes."

    Does that in any way describe the pixilation you observed?
     
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  18. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yes, at times. There is/was no constant. Sometimes a short blip, sometimes longer. Been observing those since 2006...thought they were normal. Thought there was nothing I could do about them. Thought it was caused by "Bloatware". What else could it possibly be? I was/am pretty sure all the components from the dish to the receivers are/were in good shape. Had to be software...and it wasn't. I was so wrong.

    Rich
     

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