Contract poll

Does my original Primestar contract count?

I don't think I've signed a D* contract. Well, maybe? I dunno,

That's too long ago, I can't remember what I was doing an hour ago let alone 13 yrs.



What was the question?

 

Interesting how the poll results do not seem to match the majority of responses by actual posters in the thread.

 

It was 1995, I'm sure I read it. Directv at that time was somewhat of a new company, so I wanted to cover my bases.

 

Me too dont remember what it read back in 97 but been extremely happy and with the service.

 

That's why I didn't vote either and instead provided a written response. My first experience with DirecTV was in 1994 when they first became available and my parents bought their system at Circuit City, then about a year later I got my system - we knew then what the commitment requirements were, but I couldn't tell you much about it from 1994/95. Ever since then, I've taken the time to educate myself on the various commitment options when adding or replacing receivers or upgrading the dish - that way I don't have to tie up the installer or CSR any longer than necessary.

 

I was told there was no contract & had free HBO, Cinemax, Showtime for free (lifetime)...now im stuck with neither...thanks good for nothing sub-contractor

 

:lol::lol:

 

Got my original units from Circuit City. On the day of purchase I only got a sales receipt. After the installation, I was asked by the installer to sign the paperwork that he had done the installation, I did so. After he left I read the paper I signed and it was not an installation paper but the contract. My bad for not reading it first. So it was about 2 weeks from the time I purchased the units until I saw the contract, after the installation was completed. There was not word one about any contract from the sales person at Circuit City, when I purchased the units.

 

I dont remember if I signed one or not, probably did.... Did I read it if I signed it, probably not.... I have had service for almost 9 years, I activate new equipment and never sign but am told over the phone that it starts a new commitment. The only problem I had was when I upgraded to my HD DVR, they sent a used one out, no biggy but it failed 20 minutes after the installer left, I call D* and wanted to return the unit and forget the whole HD thing and they would not wipe out my commitment... They did however have the installer come back that evening with a brand new HR22. Needless to say that remedied my dissatisfaction.

 

As with others, I did not vote because the choices don't really reflect my experiences.

I don't recall what "agreements" there may have been pre-lease era, but I always read what I sign (much to the chagrine sometimes of those waiting for me to sign and get on with things), and there's been no point along the way that I've been surprised by something I didn't know about.

I've purchased online from Best Buy and/or Circuit City and have read the Terms and Conditions link. Likewise with orders I've done on-line with DirecTV - clicked the link to Terms and Conditions and scanned for any surprises. When I did Movers Connection a couple of years ago, and anytime I've dealt with equipment acquisition with a DirecTV phone rep, they have done their shpiel about the contract. I've pretty much tuned them out because I already knew the details, but I let them do it anyway.

Also, with the exception of maybe once, each time I added new equipment/got replacement equipment, I would get a copy of the T&C in the mail from DirecTV within a week or two.

When my equipment acquisitions have involved an installer/tech, I have had to sign paperwork which included the T&C. Again, a cursory look for any surprises and I signed.

That's been my experiences anyway. Take it for what it's worth, but I will not be reflected in the poll.

 

I don't think there was a contract to be signed in 1996 (when I joined) because DirecTV didn't manufacture hardware back then. You bought a "DSS" receiver made by a 3rd party such as RCA or Sony that was compatible with two separate services...DirecTV and USSB.

Now when I purchased my HR-20, I did it over the phone. The CSR told me that she had to read some information to me, that I had to agree to it, and my response was being recorded. Then I had to sign an actual paper contract when the installer brought the box and he left a copy with me.

 

I didn't sign any contract but was told about the commitment when I bought my receivers. I can't remember ever signing for anything even when the installers came and I have never been asked to sign anything during the multiple new lines or repairs. In my directv file all I have are old bills and I always keep anything I sign so if they did send me something I never got it.

 

1. Did you physically sign a contract with DirecTV when getting service? YES

2. Was the whole contract read or explained to you? YES, only a complete idiot would sign something and not read it

3. Were all fees and returning of purchased equipment that you got at a store explained to you including termination fees? Yes

4. If you have canceled service and known all the fees before purchasing would you have purchased? Why would I cancel my service? FIOS won't be here for another 5+ years and having Comcrap is worse than having no TV at all.

5. Did you receive an amendment to your contract after 30 days of service? NO.

6. If you canceled service were you surprised by any unexpected fees or the amount of fees? Including return equipment fees. I reiterate, Why would I cancel my service? FIOS won't be here for another 5+ years and having Comcrap is worse than having no TV at all.