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Couple of Questions

Discussion in 'DIRECTV General Discussion' started by patg25, Nov 28, 2012.

  1. patg25

    patg25 AllStar

    Nov 12, 2006
    Hello Everyone

    Haven't bee on the forums for a while, but had a couple of questions that maybe someone can answer.

    We had a little snow yesterday in Connecticut. No big deal, no wind. However, I had no HD channels; got the "Searching for Satellite (771)" message. Local came back first, then Nationals later. Yes I am aware that the signal will go out during storms, but a little snow? It didn't go out during the last hurricane (until the power went out that is).

    I got a new surround sound system in one of my rooms. I read a couple of years ago that you should turn off Dolby Digital (got HR24s) to avoid the audio dropout problem. Never had a problem with Dolby Digital off. Is that still a problem or has it not yet been solved? Should I turn Dolby Digital back on??

  2. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    Dec 9, 2006
    Wet snow doesn't take much to give this problem, and if the snow isn't "where you are" it can still be a problem if it's between your dish and the SAT.

    "For the most part" the Dolby and encoder issues have been resolved, a while back.
  3. carl6

    carl6 Moderator Staff Member DBSTalk Club

    Nov 15, 2005
    Seattle, WA
    I get very little snow in Seattle, but when it does snow it is very wet. It only takes a very light accumulation on the dish to block signal. Dry powdery snow can be a foot thick and normally not cause a problem.
  4. cwtech

    cwtech Mentor

    Oct 12, 2012
    sounds kinda odd? did you check your signal strength screen. you mentioned u was in/around the hurricane, have you checked your signal strength after it, you said it worked during the strorm, but it could have knocked it off just a little to were u have signal but the least bit of interference would cause trouble... my suggestion would be to check the signal strength on all satellites and posting the results back here
  5. bubbacummins

    bubbacummins Cool Member

    Mar 7, 2010
    I would definitely check the signals or have them checked with a stand alone meter, like others said a relatively dry snow shouldn't effect it too much, a couple weeks ago we got a good 16" here and the dish was pretty much covered and were still getting levels in the upper 60's

  6. bubbacummins

    bubbacummins Cool Member

    Mar 7, 2010
    On the Dolby part, I'd agree with VOS on them being mostly resolved, every now n then my AVR will drop the audio, seems though too that my newer Sony HDMI receiver has fewer issues than the older Sony that's connected via optical

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