The CSRs are still in the dark about "searching for authorized content". We recorded a PPV movie and then tried to watch it a couple of days later. We got the dreaded "searching for authorized content" 3 minutes after confirming the purchase. The CSR went through the litany about having to watch the movie within 24 hours. I had heard that line before when they didn't know why it happened. Doesn't D* have their CSRs even use their systems? We ended up waiting 25 minutes until the start of the movie we wanted to watch and then purchasing and watching the movie "live". This is with an R15-100 SD dvr so the issue is not only with HD.