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Current customer who is very upset

Discussion in 'General DISH™ Discussion' started by dlbrey, Jun 13, 2013.

  1. joshjr

    joshjr Hall Of Fame

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    Guess we will agree to disagree. I am here to help.
     
  2. peds48

    peds48 Genius.

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    Guess we will agree to disagree. I am here to help.


    So am I.....


    Sent from my iPad using DBSTalk mobile app
     
  3. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    If anyone is interested I have a nice selection of crying towels. Your choice of logos, Comcast, DirecTV, DISH, FiOS, or Time Warner. :sure:
     
  4. joshjr

    joshjr Hall Of Fame

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    lol. Will they help or will I have to file a complaint about them on this forum lol.
     
  5. P Smith

    P Smith Mr. FixAnything

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    Please, spare the server space, remove your meaningless line; we already got it ! your apple and the app; no need to repeat it in your 1000s posts
     
  6. peds48

    peds48 Genius.

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    Please, spare the server space, remove your meaningless line; we already got it ! your apple and the app; no need to repeat it in your 1000s posts


    Might be meaningless to you, but for those who understand.....


    Sent from my iPad using DBSTalk mobile app
     
  7. P Smith

    P Smith Mr. FixAnything

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    damn ! these pompious apple-bees :eek2:
     
  8. spummerr

    spummerr Mentor

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    Same story with Direct TV. I can't get a free equipment upgrade. I've been a customer for several years.
     
  9. SayWhat?

    SayWhat? Know Nothing

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    Spam is Spam no matter how you slice it and dress it up.
     
  10. peds48

    peds48 Genius.

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    damn ! these pompious apple-bees :eek2:


    No, we are actually fans...


    Sent from my iPad using DBSTalk mobile app
     
  11. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    So, how about a couple more posts on the topic of the thread?
     
  12. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    We haven't heard from the OP again. Am wondering if he contacted Cheri.Torres@Dish.com and was compensated?
     
  13. Orion9

    Orion9 Legend

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    I'll bet your original contract had a clause allowing them to change the service, so you probably did agree. Almost any service changes over long periods of time. As consumers, we get to keep it, switch to something else, or drop it all together.
     
  14. Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    <Moderator note> Gang, everyone has a right to vent here--about their service provider, equipment, etc. Not about each other.

    Please, let them vent without comment. Offer sincere help if you wish, though sometimes people who be venting ain't interested in help just yet. That may take a few days. :)

    And, should a moderator post a reminder to stay on topic, honor that. Or we'll have to delete posts, just as I deleted a few today. DBSTalk is here to help each other, to talk about digital feeds, and have some fun as well.

    Peace,
    Tom
     
  15. tampa8

    tampa8 Godfather/Supporter

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    Trying to be helpful... the OP seems to mistakenly think Direct TV or others just keep giving drastic discounts to existing customers as they do to new customers. They do not. Most anyone who first signed with Dish on a two year contract got discounts of some kind. The OP also seems to not like things like Free movie channels or freeviews or discounted upgrades or whatever other subscriber offers there are. That's ok that none of that interests him but many of us do take advantage of the offers.
    The only way to get new customer discounts is to be a new customer, change providers every two years or so.
    I have found the longer I stay and pay my bill the more Dish is willing to give me if I ask.
     
    1 person likes this.
  16. peds48

    peds48 Genius.

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    The only way to get new customer discounts is to be a new customer, change providers every two years or so.I have found the longer I stay and pay my bill the more Dish is willing to give me if I ask.


    And even so is not a guarantee...
     
  17. Jim5506

    Jim5506 Hall Of Fame

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    I sometimes wonder if people realize what type of customer they really are.

    Everybody thinks they are a AAA Number 1 best of the best customer. They lithely forget the months they paid late and other minor discrepancies - they had a good excuse, "It's not MY fault".

    Then they want a company to give them a break, just because.

    Well the bean counters remember the late payments and other little things that should not amount to anything, but they do paint a picture of your credibility, and it may not be as rosy as you think it is.

    Why is it that some people get free upgrades every couple of years and others can't seem to get a break, maybe they have short or blurry memories, they are not as great of a customer as they think they are.

    Dish has no reason to just be mean to you randomly, denying you a discounted upgrade because you belong to the wrong political party, or you part your hair on the wrong side.

    To Dish you are just a number with a set of statistics attached which are used to evaluate your value as a customer. They spend a lot of time and effort working on these statistics and they are refining them daily.

    That CSR did not tell you your upgrade would be $666 just because her shoes are too tight.

    Why is it that I have gotten upgrades from an SD 510 to a Vip211 for only $50, then I got a FREE upgrade from my ViP622 (which I paid a premium upgrade charge - $200 - for to be an early adopter in February 2006) to a ViP722k, and just last month I got my whole house upgraded from a 722k + 3 211's to 1 Hopper with Sling, 1 Hopper2000 (I already had a Sling adapter - actually I had 2 Sling Adapters because I bought one and Dish sent me a FREE one because I had a Sling Box) plus 3 Joeys ALL FREE!! Oh, and I got $10 off per month for 10 months just for asking for it. Go figure!

    What have I done to deserve all these goodies as a long time customer? I have no idea - I'm a Republican, I part my hair on the left side, I am on auto pay with paperless billing. I subscribe to the cheapest Dish programming that I can and still have certain shows. I was a LONG time subscriber to HDAbsolute and clung to it until the bitter end, so I do not consider myself a big spender with Dish. My bill just jumped over $100 per month because my grown daughter who has moved back home wants STARZ movie channels and the extra fees for all my new equipment (maybe it wasn't free after all) - so I don't think I'm that great of an asset, except that I have been a subscriber since March of 2003.

    Either I am just one of the lucky ones whose number popped up in the lottery time after time or Dish has certain criteria that I meet that favors me over some others who have different statistics - I kinda thing it's the latter.
     
    1 person likes this.
  18. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    I really never understand the sense of entitlement. I ALWAYS tell people to ask... it never hurts to ask... but to expect freebies? That seems like a bad expectation.

    I eat at McDonald's at least once a week... next time I go, I'm going to ask for a free Big Mac. If they say no, I'll remind them how I'm there every week... and if they still refuse, I'll never to go McDonald's again... I mean, they OWE me a free sandwich, right?

    ;)
     
    1 person likes this.
  19. SayWhat?

    SayWhat? Know Nothing

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    I have no interest in freebies or special upgrades. I just don't want to be charged more for nothing.
     
  20. RBA

    RBA Well-Known Member

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    Time to leave DISH because they aren't going to make an exception just for you. Rules changed and there is no more annual subscriptions.
     

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