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Discussion in 'Sirius XM General Discussion' started by bixler, Sep 29, 2009.
So, do we know what Sirius XM Radio Internet Service is? I'm intrigued, but confused.
It is explained very well and quite clearly on their website.
This one is pretty sneaky. 3-month recurring subscription but early termination penalty before 12 months.
*OFFER DETAILS: Buy a Snap radio from our online store until 8/29/2012, 11:59pm ET in combination with a minimum 3-month recurring subscription and the radio is on us (a $59.99 value). You pay shipping and processing costs for the radio. Radios purchased will be shipped to you pre-activated with your subscription, if selected, either 7 days after the ship date on your packing slip or when you call to activate (whichever occurs first). Service will automatically renew and bill at then-current rates until you call us at 1-866-635-2349 to cancel. See our Customer Agreement for complete terms at www.siriusxm.com. Fees and taxes apply, including a $75 early Cancellation Fee for cancellation within the first 12 months of service. Offer valid until supplies last. Limit 2 radios per household. This offer cannot be combined with any other. All fees and programming subject to change. Reconditioned radios may contain used parts and are also backed by a 30-day return policy and 90-day warranty. Our satellite service is available only to those at least 18 and older in the 48 contiguous USA and DC. Our Sirius satellite service is also available in PR (with coverage limitations). Our Internet radio service is available throughout our satellite service area and in AK and HI. Certain channels are not available on our Internet radio service or on mobile devices.
8/14 I accepted an offer by mail for $86 to restore my car service for 1 year. The reconnect fee was waived and there was no mention in the correspondence of any music rights fee.
My check was mailed on that date and nothing happened to restore my service. I called on 8/31 and told the csr that if they had lost my check, they should bill me for the $86 and I would cancel the first check and write a new one. She checked the records and told me that they had my check, but that I needed to pay the $8.50 music rights fee. I told her that there was no mention in the written $86 offer of any other charge to restore service and that it was hard to accept an additional fee.
The csr then told me that as a one time courtesy they would forego the fee and restore service for the $86 amount. After about 25 minutes the channels became available again.
An interesting note is that most of the channels had stayed on the radio anyway from 7/22 to 8/31. If they didn't already have my check, I would have been content with what I had.
I have avoided using my credit card because I don't want an automatic renewal in one year. If they will offer a lower price next time, I will probably renew, but it isn't important enough to me otherwise.
You will get an auto renewal anyway. You will have to explicitly cancel or be subject to collection action. This you agreed to.
Do you mean that I will have to REMEMBER to call them to cancel by 8/31/13 or they will extend service without notification and, then, demand my overdue payment (check) at some time in the future?
If so, SiriusXM strikes me as being a shyster outfit.
Here is your notification ... and it is present throughout the SiriusXM site. Subscriptions auto-renew. You agree to that when you accept the subscription.
Perhaps you do not like "negative option club" type of deals (such as the old Time Life or Reader's Digest book or record club deals where they send you another book or album every month until cancelled). But the auto-renew is clear.
And if a customer tries to rip SiriusXM off by cancelling their mode of payment SiriusXM will go after the payment promised when the customer agreed to the auto-renewal deal.
Exactly. Apparently you have not read your fine print. Or this thread.
Now, I wonder if I will be permitted to cancel next August.
Cancel before the renewal hits and you will be fine. Wait a couple of weeks and SiriusXM will most likely send you promotional rates to win you back.
Forget to cancel and you'll have your subscription at regular price for another year.
Mine renewed about a month before they were due. I called and asked to cancel due to the price. I was issued a credit to the 1/2 off 1yr price. $116.46 total.
Quote: "Mine renewed about a month before they were due."
I assume that you used a credit card and SiriusXM charged it one month early.
Just curious. In Canada, the XM packages also have a royalty fee attached. Is there such a fee in the United States? In Canada, you pay your rate, then about a 17% music royalty fee, then 13% sales tax. It gets pricey up there. How does your bill break down?
Yes, we have the royalty fee in the US. 9.8%? Sales tax varies by location.
My trial membership just expired so I called to see what deal I could get. After the CSR went through all the normal prices I mentioned that a friend of mine just renewed at 29.99 plus tax for 6 months. She said since I mentioned it, she can give me the same deal. So I just renewed for 6 months for a of $32.47 total. XM Select package. Will call in 6 months to get a new deal or cancel.
"Starting tomorrow -- and running through Nov. 27 -- Sirius will be turning on all inactive radios. Listeners won't have access to all of the platform's content, but 60 stations of sports, news, talk, entertainment, and commercial-free music should give them a good taste of what they're missing out on."
They added a few channels to my radio today (I have an a la carte subscription). They have done that before for special preview weekends. I have not looked to see what is temporarily there.
Here's the promo list for Sirius and XM.
My subscription for XM Select was due to renew on 11/26 so I called today to cancel. I have been paying $77 + royalty fees & taxes for 3 years straight. Well this year the best they could do was $86 + royalty fees & taxes ($93.73) as their prices went up a bit but still this was a pretty good deal. They also gave me a credit from today until 11/26 since my new renewal date will be 11/23/2013.
This subscription is for my wife's car. I have an XM receiver in my 2012 Camry SE but I feel that the quality of XM is not that great. CDs or higher bit rate mp3's sound much better IMHO. Since I have a USB port in the Camry I just loaded up a 16 GB USB flash drive with my entire CD collection so I can listen to what I like in much better fidelity. :icon_bb:
Another one of those famous "$25 for 6 months" deals is expiring for me in about a week. Needless to say, with the terrible audio quality of late I won't be renewing at their ridiculous "regular" price. I wonder if they will offer a deal or if I have to cancel for a month or two before they come back begging with their snail mail offers? Stay tuned as they say!