I manage a small hotel, about 32 rooms, before I sign a contract with comcast I wanted to give other providers a shot at earning my business, I have D for over 11 years personally after all.. So I head on over to http://www.directv.com/DTVAPP/content/contentPage.jsp?assetId=P6500009 I enter my info and tell it to call me asap... In 4 hours, no one ever called... Ok, I don't have much time so I'll call them using the number they said to call on the website, well that didn't work either. The number they give you requires you to have an account number, I was stuck in phone tree hell, I just keep hitting zero for a few minutes... The chat box pops up on the homepage and after minutes of back and forth they tell me to call another number.... Did comcast take over this dept? I have no patience, this is a business and if our tv is not working correctly I have upset guests and due to the shear fact I could never speak to anyone quickly and easily about setting up a new account it worried me to the point that I decided not to even entertain the idea. For the record Comcast was even worse, after 3 calls they finally said I need to speak to hospitality but could not transfer me to them, instead I wrote down the number and had to call them. Then the rep told me just to call the 800 number and ask for a dicount. I ripped into him and he finally came out and did a really half hearted job... But I did get the bill down about $300/month. Maybe I'll call Dish and ATT tomorrow... Fun times!