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D* in two locations?

Discussion in 'DIRECTV General Discussion' started by Stryker412, Apr 30, 2009.

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  1. Stryker412

    Stryker412 Legend

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    Jan 21, 2009
    I thought the newer receivers didn't have to be hooked up to a phone line? Right now we're trying to finish renovating the house we bought, and I have both receivers packed up while the room is painted. They've been disconnected since the day after they were installed, so they're going to come investigate?
     
  2. harsh

    harsh Beware the Attack Basset

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    The terms of the Customer Agreement are clear. It doesn't matter whether the receivers need to be connected or not.
     
  3. Jeremy W

    Jeremy W Hall Of Fame

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    Let's step out of Customer Agreement fantasy land and into the real world. Unless you have receivers on your account connected to two different phone lines, DirecTV doesn't care. I have been with DirecTV for 8 years, and none of my receivers have ever been connected to a phone line. It's never been an issue, and it never will be an issue. Regardless of what the agreement says.
     
  4. Kheldar

    Kheldar Icon

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    Maybe the phone connection portion of the customer agreement hasn't been strictly enforced in recent years, but that doesn't mean they won't start enforcing in at any time in the future.

    Just because you have always driven at 90 mph on the freeway doesn't mean you can get out of the ticket the one time you get pulled over. You were still speeding.

    The rules are there, regardless of whether or not they are currently being enforced.
     
  5. Jeremy W

    Jeremy W Hall Of Fame

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    Since they've added IP callback, and the number of landlines is falling faster than ever, there's no chance DirecTV is going to start enforcing it now. I also like how you say "recent years" like they just started ignoring it. It's been at least 8 years, and most likely longer. Get off your cyclone and be helpful, don't just sit here and spew the corporate line.
     
  6. Kheldar

    Kheldar Icon

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    I wasn't spewing the corporate line. I was simply stating the fact that even though D* isn't currently enforcing it, it is in the agreement everyone agreed to, so they have the right to enforce it if they so chose.

    I am not saying they will, or even that they should, just that they can.

    And I do remember the days when they shut off receivers for not having a recent callback, or switched the individual receivers to full-price programming, as the agreement says they can if they so choose.

    Also, please explain just how a person gets on a cyclone. I think it would be a fun ride!
     
  7. Shades228

    Shades228 DaBears

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    A few years back a person I know got a letter from DirecTV's fraud department stating that he had 48 hours to connect all his receivers to his land line. If he did not have a land line his service would be suspended for 1 week to give him time to order one. There was a number as well to call if he needed more help or information.

    Needless to say he said he "forgot" to deactivate some receivers he was no longer using. It was fraud and they caught him however they do it.

    That part will always be in the agreement for the right to enforce it. They would not turn a customer down due to no phone line but they will hold the right to enforce something that can help them validate fraudulent activities.
     
  8. Jeremy W

    Jeremy W Hall Of Fame

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    It sounds like your friend gave some receivers out to someone else, and that other person connected the receivers to their own phone line. I never said anything about DirecTV not going after dumbasses who do stuff like that, I just said that they don't enforce the requirement.
     
  9. Shades228

    Shades228 DaBears

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    No it was done differently, still a dumbass, but I didn't feel like posting details as it wasn't relevant to the point I was stating. Which is simply put they do enforce it when they feel that they need to for their purposes.

    I would venture to say they will never require it again for any new customer signing up. Then again we don't know what the whole home system is going to be and a universal phone/internet connection for the whole system could be something that might broach the subject again.
     
  10. Jeremy W

    Jeremy W Hall Of Fame

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    Jun 19, 2006
    The only difference I see with the whole home system is that only the server will need to be connected to a phone line or Internet connection. Unless the clients use Ethernet to communicate with the server, they'll only need coax and power.
     
  11. flaguy

    flaguy AllStar

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    Apr 10, 2008
    If DirecTV ever decides to require the phone line, it will probably cost them many, many customers. Those of us who ditched landlines will just find another source of tv service.

    On that question of service at 2 locations via different service addresses, if you physically bring the receivers back and forth, D has no problem with that and they have been very cooperative for us going back and forth from home to our cabin.
     
  12. loudo

    loudo Well-Known Member

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    Back to the original question. I have DirecTV at my main home and also at our summer home. Here is how DirecTV handles it.
    When I bought the summer home, here is what DirecTV instructed me to do. Call the movers line. DirecTV came out to our summer home and installed a dish for me. They instructed me that when I go back and forth between the two homes, to bring the DVRs with me. After I get into the summer home, and have the DVRs connected, to call them and they will switch my locals over to the ones for that area. When I come back home, bring the boxes with me and call them when I get here and they will switch the locals back over. Nothing changes anywhere else, and my billing remains the same.
     
  13. Richierich

    Richierich Hall Of Fame

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    So you are simply calling Directv to change your "service address" which then allows Directv to legally be able to allow you to receive local channels in the area that you are now in.
     
  14. Lodi25

    Lodi25 Legend

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    Jun 23, 2009
    Yup, people "move" and call DirecTV all the time to change their "service address". It's no big deal. :D
     
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