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Discussion in 'DIRECTV General Discussion' started by Earl Bonovich, Sep 19, 2007.
You don't hear that much anymore
Have you ever gotten the Congrat slide on 498 at any time?
Mine was a weird "now I have it now I don't" problem, but once I got the black screen I could not get out of it easily except by changing to the other tuner.
Why, because I actually expect to get what I pay for? Not to have to miss work while the installer blows off the install and when they finally come have not a clue what they are doing? Or not to have the installer have to come out multiple times to peak the dish? Or to come out again to ground it after I complained?
Shall I go on?
I have no problems with D* been with theam for along time. and plan on being at alot longer. I understand the problems are problems but if everyting is ok with our blank screen and they so dont worry till the chanels come on. why dont they throw a channel up and at least i will now for sure if this a problem or not.
We're all beta testers at this point... the reason the test channel(s) are up is to work out issues, which is exactly what most people are trying to do.
cool bud, c ya later. enjoy cable, i am sure they are going to treat you so much better.
They can deliver HD channels. And true HD, not this overcompressed HD-lite stuff from D*. And I'm not expected to be a beta tester.
It is not possible to be treated as a customer worse than by D*. Totally incompetent CSRs. billing issues, HD DVR with loads of bugs that I paid to beta test, useless installers, etc, etc. Cable may not be better but it won't be worse.
Hopefully Direct will honor any bungled alignment issues with those who did not take out the service plan, it could get ugly real fast...Does not apply to me since I carry it, but many I'm sure did not....I have no issues here in Charleston WV ..Installer did a great job, my signals have been in the upper 90s...
Then don't be. We'll let you know when the bugs are worked out and you can watch your HD.
keep telling yourself that (referring to your beta tester comment), one day you might believe it. ever try a cable company's DVR?
And why are you here? :lol:
I understand that. But to have these sort of issues this close to a launch is a huge red flag.
To actually find a way to get what I paid for to work.
I'm the customer! To have to miss work to have an incompetent installer come out to "fix" this issue is insane. This will be the 5th install trip since Feb. Trips 2 - 4 were due to the installer not having a clue. Looks like trip 5 will be as well.
Why am I the bad guy for wanting what I paid for with a minimum of fuss? I've been through this "we're working on issues" cr*p with the HR20 for a year. I've paid my dues.
Thanks for letting us know, Bye
You've obviously never watched cable HD or used their DVRs.
Next, you'll be pissed you had to buy a Tivo Series 3 to get a decent DVR with your HD cable.
And then you'll be pissed because the HD channels you get today is all you'll ever have.
I have been with Directv for a long time and been real happy with them. I always wondered why people talk to the CSRs so much as the only time I ever had to was to install new equipment or change programming (Which of course you can do online now). I understand that some people are going to have problems but . . .
What fantasy land do YOU live in? Cable's HD offerings are pathetic in most parts of the world - I guess your corner of Maine must be the exception. Good for you.
So please do everyone a favor and do whatever it takes to make yourself happy. Chase your dreams. Follow your bliss.
Just please stop polluting this thread about ch.498 with your off-topic complaints.
Gotta disagree there. Been treated much worse -- by cable, years ago. It can definitely be worse. But if you have a good cable co, and they provide what you want at a fair price, then go for it. It is good to have choices.
TIVO V3 at my neighbor's.