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D12-100 set to round when it should be slimline3 / losing picture

Discussion in 'DIRECTV Installation/MDU Discussion' started by Pepe Sylvia, Oct 1, 2012.

  1. Oct 1, 2012 #1 of 11
    Pepe Sylvia

    Pepe Sylvia Legend

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    May 10, 2010
    Friends of mine have been having an issue with losing their picture periodically on both TVs. I looked at their settings and the dish was set to round, but the actual dish is slimline 3. This was the case on both of their boxes which are SD. I changed the setting to the proper dish.

    I'm just wondering if anyone knows if this could be why their picture was going out? I think I exausted all other options for them to not have to make a service call.

    It's a non SWiM setup 8 output multiswitch with HD equipment on the same switch without issues. (multiple residence)
     
  2. Oct 1, 2012 #2 of 11
    carl6

    carl6 Moderator Staff Member DBSTalk Club

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    The proper dish setting affects reception of guide data as well as ability to receive the proper channels. That could contribute to the problems they were having. Let us know if the problem returns.
     
  3. Oct 1, 2012 #3 of 11
    harsh

    harsh Beware the Attack Basset

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    Unless they subscribe to a relatively low-end package, they shouldn't be saddled with an SL3. SD programming in an environment with HD equipment should have an SL5 dish so that they can take advantage of the SD content at 119W.

    Since the D12 can only see 101W from an SL3 anyway, it seems like "round" should be fine.
     
  4. Oct 1, 2012 #4 of 11
    west99999

    west99999 Icon

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    Having the d12s set to round is not a problem in this case
     
  5. Oct 1, 2012 #5 of 11
    west99999

    west99999 Icon

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    Nobody gets a 5 lnb unless there locals require it or if they subscribe to spanish channels.
     
  6. Oct 1, 2012 #6 of 11
    harsh

    harsh Beware the Attack Basset

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    Until they move all of the English language content off of 119W (especially Sonic Tap), those with a SL3 chance being shorted on content that they've ostensibly paid for.
     
  7. Oct 1, 2012 #7 of 11
    west99999

    west99999 Icon

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    I understand that but all orders are setup with SL3, SWM3, or 18" LNBs unless they require 5 for locals or spanish channesl. Only a handful of people actually care or even know they are missing a few music channels.
     
  8. Oct 1, 2012 #8 of 11
    Pepe Sylvia

    Pepe Sylvia Legend

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    May 10, 2010
    Thanks. I thought maybe it had something to do with the multiswitch where there are 4 lines coming from the dish instead of 2 on the round dish.

    It's a 2 family house with HD equipment already installed in the other apartment.
     
  9. Oct 1, 2012 #9 of 11
    dielray

    dielray Legend

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    The people who do care for those channels can request them and get a 5-LNB or Phase III at time of order.
     
  10. Lindsey-Star

    Lindsey-Star Cool Member

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    Jul 22, 2010
    I personally would rather have a SL3 than a SL5.
     
  11. harsh

    harsh Beware the Attack Basset

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    Cutting out your ears to spite your brain?
     

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