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Dark Blue Sidebars & Blank Screen..WHAT DA?

Discussion in 'High Definition Displays' started by 1953, Mar 10, 2012.

  1. 1953

    1953 Icon

    872
    16
    Feb 7, 2006
    Desoto, TX
    Recently noticed the blank screen and side bars (including when picture is framed ratio) of our Sony KDF-46E2000 are dark blue instead of the normal black! With that said the picture is beautiful, sharp and colors are vibrant. Blacks are true black. Picture setting is default standard.

    What could be causing such an anomaly?
     
  2. 1953

    1953 Icon

    872
    16
    Feb 7, 2006
    Desoto, TX
    ..
     
  3. 1953

    1953 Icon

    872
    16
    Feb 7, 2006
    Desoto, TX
    Sony Tech Support told me a faulty optical block is the problem. We later discovered the multiple shades of blue also had streaks of pink.

    We qualified for the TV discount program and should have our new Sony delivered with two to three weeks. Such great customer support is one of the reasons we have owned only Sony televisions for the past 32+ years.
     

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