Dark Picture on 4k Channels

Discussion in 'DIRECTV General Discussion' started by BobZ, Mar 3, 2018.

  1. DetIrish

    DetIrish New Member

    31
    4
    Nov 17, 2010
    Mine does. I have a 2017 Samsung MU8000.
     
  2. Duke Sweden

    Duke Sweden Active Member

    199
    28
    Dec 4, 2017
    Yes. 2017 Samsung MU9000
     
  3. Andrew Sullivan

    Andrew Sullivan Active Member

    430
    100
    Dec 7, 2017
    Trust me it's not just Samsung. My Sony went from fantastic 4K PQ to almost unwatchable crap. The problem has been complained about for months. A real bummer what with the Masters starting. Last year friends that I had over were raving about the 4K PQ. This year I I wouldn't dare expose them to this picture.
     
  4. DetIrish

    DetIrish New Member

    31
    4
    Nov 17, 2010
    I was so pumped after having 4K installed on my 82” Samsung to watch the Masters and now...I have a dim crappy picture to look forward to!
     
  5. Duke Sweden

    Duke Sweden Active Member

    199
    28
    Dec 4, 2017
    My only solution for now is, go to the 4K channel, set your tv to the brightest profile (Dynamic for Samsung, for example), brighten the backlight and brightness as much as needed, adjust contrast (the lower the contrast, the duller the picture, so don't go too low), then, in the case of Samsung, don't know about Sony, turn on the built in HDR so you can access other settings. I changed the gamma from HLG to BT2020 (or whatever it's called), then turned that setting to 5 from 0, until you get a good picture. When not watching 4K just uncheck HDR. For now it gives me a pretty good 4K picture. I don't hold my breath waiting for Directv to fix this. I have a feeling there's a nefarious plot on the part of ATT behind all this. Buy a company and then destroy it. It's happened before, for whatever reason.
     
  6. I WANT MORE

    I WANT MORE CowboySooner

    1,679
    124
    Oct 3, 2006
    Northern plains
    4k UHD HDR HLG from D* looks fantastic on my Sony 900e and LG B6.
     
    wilbur_the_goose likes this.
  7. Duke Sweden

    Duke Sweden Active Member

    199
    28
    Dec 4, 2017
    And yet there are complaints from other owners of the 900e. So exactly what is the deal with this stinkin' problem here, Directv!?!
     
  8. Duke Sweden

    Duke Sweden Active Member

    199
    28
    Dec 4, 2017
    Here's an update. Since the Directv update which started all these 4K problems, every time I had any kind of 4K programming on, the HDR icon would display on my Profile setting, whether it was HDR or not. Today just now I went to ch. 104 and the HDR icon did not come on. Picture is better than before, but not as good as before the update. Maybe they're tweaking?
     
  9. DetIrish

    DetIrish New Member

    31
    4
    Nov 17, 2010
    I’ve been switching back and forth between the regular Amen Corner 15/16 channels (704 & 705) and the 4K channels (105 & 106) and it’s so apparent how dim the 4K channels are. Is anyone notice an improved picture when comparing to the 4K version?

    Damn you directv...
     
  10. Andrew Sullivan

    Andrew Sullivan Active Member

    430
    100
    Dec 7, 2017
    I am also switching back and forth between 105 with no HDR (horrible lack of sharpness and quite dim), 106 with HDR (horrible lack of sharpness and about 25% more dim), ESPN beautiful sharp bright picture. And yet when I call ATT or DirecTV I get, What?? Really? This is the first I've heard this complaint. Did you try unplugging everything and plugging it back in? I can't wait for my contract to come to an end. I can live with some bugs but being treated like a moron is unacceptable. FYI, this is at least the 10th time I have called and complained yet nobody has heard of this problem.
     
  11. ep1974

    ep1974 Legend

    711
    31
    May 22, 2010

    I agree totally. ESPN HD is quite clearer/brighter than the 4K channels. I called DT last week to voice my concern about how dark the guide/banner is when on a 4K channel and also mentioned I thought the picture was also darker. Asked what they could do, and was put on hold while they reached someone else higher up I suppose, and they said they were aware of this and that a fix was 4 or 5 months away. How any fix could take this long is beyond me. Is this a common issue with 4K?
     
  12. DetIrish

    DetIrish New Member

    31
    4
    Nov 17, 2010
    I read somewhere that someone switched from the C61k to the RVU server on the TV and it solved the dim picture issue. Anyone have experience with that?

    I’m also confused by the people reporting that their 4K picture looks amazing. How can only certain people be affected by this?
     
  13. I WANT MORE

    I WANT MORE CowboySooner

    1,679
    124
    Oct 3, 2006
    Northern plains
    I don't know what y'all have for television sets or how you have them hooked up.
    The 4k channels look spectacular on mine. Clear improvement over the regular ESPN channel.
    My only complaint is being limited to a few holes.
     
  14. jimmie57

    jimmie57 Hall Of Fame

    10,040
    856
    Jun 26, 2010
    Texas City, TX
    From what I read this is a problem with the several different models of HDR. There is HDR, HDR+, HDR10, HLG, Dolby, etc.

    It would be good for each poster to post which TV Brand and Model number and what types of HDR it is capable of to have a better understanding of what is going on.
     
  15. DetIrish

    DetIrish New Member

    31
    4
    Nov 17, 2010
    I have a Samsung MU8000 which supports all HDR formats except Dolby Vision which isn’t being broadcast by Directv anyway. Here are some comparison pics I took yesterday. The first is from the non 4K channel and the 2nd is 4K.

    [​IMG][​IMG][​IMG][​IMG]
     
  16. jimmie57

    jimmie57 Hall Of Fame

    10,040
    856
    Jun 26, 2010
    Texas City, TX
    Detirish

    It is just my opinion but the first picture is too bright. Notice how the grass blades become a solid area and on the second pic you can see each blade of grass. Could also be just a touch too much contrast or color also.

    One of the things that HDR does is to increase the black that is available.

    Have you gone into your Settings, Picture on the TV and choose Expert Settings while it is on the 4k channel and see what all the settings are set on. ?
     
    Last edited: Apr 6, 2018
  17. ep1974

    ep1974 Legend

    711
    31
    May 22, 2010

    When you’re on a 4K channel, is your guide dark? Mine is and many others as well from what I’ve read.
     
  18. ep1974

    ep1974 Legend

    711
    31
    May 22, 2010

    My 4K set is a 55” LG6540 with HDR.
     
  19. jimmie57

    jimmie57 Hall Of Fame

    10,040
    856
    Jun 26, 2010
    Texas City, TX
    I don't have 4k from DTV. I only have HD receiver and HR24 DVR. Still way too much wrong for me to upgrade yet.
     
    242424 likes this.
  20. TheRatPatrol

    TheRatPatrol Hall Of Fame

    8,504
    683
    Oct 1, 2003
    Phoenix, AZ
    But does it support HLG HDR?
     

Share This Page

spam firewall

Advertisements