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DATA COLLECTION: If your Daily Schedule is stuck, showing no future timers, RESPOND!

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by Mark Lamutt, Apr 14, 2005.

  1. tootall

    tootall New Member

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    Dec 21, 2004
    My timers all disappear after the daily update runs at 2 am. If I just go to the guide and hit the right arrow the guide updates (up to 5 minutes) and then all of my timers reappear as if they were never gone. It is frustrating when you go on a three day trip and come home and nothing has recorded. I just got home from a trip and was planning on going to manual not auto timer updates will that solve the problem. I also have the old LNBs and am having problems but I will go to that question.
     
  2. RAA

    RAA New Member

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    May 6, 2005

    My 942 is doing exactly the same thing. It started sometime Sunday after the 3AM update. I have lost many season finale's because of this and my wife is really pissed at me. She blames me for these kind of things :ramblinon ... My 942 is 3 weeks old and it has already rebooted twice when searching for movies.
    RAA
     
  3. rjenkins

    rjenkins Legend

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    Jul 18, 2002
    I had this happen today. Doing the 8-5 forced update once seemed to clear up the problem. Interesting, it took about 15 minutes after the update for the timers to start coming back. I missed my Saturday morning Yu-gi-oh!'s, before I noticed no timers were appearing, though. :(

    ;)
     
  4. RAA

    RAA New Member

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    May 6, 2005
    I know this is an old thread but I did too have the same timers issue a while back. After calling support numerous times and talking to 1st level support and wasting my time on the phone with this, I said screw it. I saw L226 load and somehow the problem got fixed (but only after I deleted all of my timers and recreated them). I went out of town for a while and no one mentioned any issues until yesterday that I noticed that Six Feet Under did not record. I went to the schedule and there it was, the timers shown started back on May 29th (Yesterday was June 20th). Are we back to this again? Anyone else still having the same issue?
     
  5. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    3
    Mar 23, 2002
    RAA - try the "force the daily update to happen 3 times in a row" trick, and you should be back in business. I haven't seen this problem for some time in the betas, so I'm pretty confident that it's fixed in the next update.
     
  6. wilmath

    wilmath New Member

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    Jun 14, 2005
    Just got my 942 a couple of weeks ago. :) I REALLY LOVE THIS THING! :D
    After reviewing this thread, I have to ask a question. I do NOT subscribe to local OTA channels through DISH. I use a roof antenna to get all of my OTA channels. Am I supposed to see a fully populated program guide which includes my local channels?

    I have seen only incorrect information in the guide for OTA channels since I got the receiver. That lasted for only an hour or two and there hasn't been anything in there since. :confused:
     
  7. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
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    Mar 23, 2002
    No, you must subscribe to your Dish local channels to get guide data for your local OTA digital channels.
     
  8. gutkin

    gutkin Cool Member

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    Jun 16, 2005
    I got Dish installed last Sat, 942 is one of my 2 receivers. Yesterday I notices the same problem, when I pull up my schedule It showed nothing to be recorded, after doing a hard reset the schedule showed up again, but now I cannot create more then 40 counters. Everytime I try it simply gives me the standard search screen and then no counter is created.

    I've also had the 942 freeze on my three times in the last week. Very frustrated here. Should I insist that Dish replace my 942?

    Also can someone please post a link to a thread the describes that forced update trick?
     
  9. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    3
    Mar 23, 2002
    Forced Update trick:

    Navigate to the Daily Update Screen.
    Set update time to be 5 minutes from now.
    Put 942 into standby mode
    Update happens - you'll see the disk diagnostics screen, it'll reboot and then be back in standby mode.
    Check your daily schedule to see if your timers are there now.
    If not, repeat process.

    You usually get your timers back either on the 2nd or 3rd time through the process.

    And, this should be fixed in the next software version.
     
  10. gutkin

    gutkin Cool Member

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    Jun 16, 2005

    Will this also help fix the problem I'm having trying to create more then 40 timers?
     
  11. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    3
    Mar 23, 2002
    No, but you should be able to define 64 individual timers, not 40...unless something changed along the way that I don't know about.

    You actually have more than 40 diffferent shows you want to record over the summer months? Yikes! I had no idea there were that many on.
     
  12. Stutz342

    Stutz342 AllStar

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    Sep 29, 2004
    I think it's 96. I've got 91 defined right now, although 15 of them are low-def backups of OTA HD shows that might get missed.

    With DishPass timers set for generic stuff, (like any shows with 'Mustang' in the description,) I could actually use more slots.

    I did have a situation where it would tell me I couldn't set more when I only had 35 or so defined. Somewhere in the resets I did trying to get OTA guide data, it freed up.
     
  13. gutkin

    gutkin Cool Member

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    Jun 16, 2005

    Yeah, ashamed to admit but I do. Currently I use the Timer, since with the Dish Pass you cannot specify to only get new shows. I miss my Tivos, I actually enjoyed Tivo suggestions since it gave me shows to browse when nothing else is on. So I set timers for shows that remotely interest me. I didnt realize there was a cap on home many timers one can set. Is 40 the limit?
     
  14. geodi

    geodi Cool Member

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    Aug 8, 2004
    Unfortunately, my 942's Daily Schedule future events started to disappear yesterday (6/25). My timers are composed of 4 Dishpass events. I rebuilt the daily schedule with the "check switch / forced program guide download" yesterday evening. However, this morning the future events disappeared again (auto updates set to on and to fire off at 3 AM).

    I've restored the daily events both with the check switch and 8-5 methods but each time I do a power off switch / reboot, they disappear. I did another check switch and turned off the auto update. I usually turn off both tuners at night, but I plan to leave TV2 on and see what happens Sunday AM.

    Any updated info from Dish? I'm assuming that this is software related, as this apparently occurred during the previous nites' (Thursday and Friday) auto update or after a reboot....thanks for listening!
     
  15. gianfri

    gianfri Mentor

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    Jun 19, 2005
    After about one week of being the proud owner of a new 942, I experienced the first loss of search, schedule and timers, as described in this thread. :( After MULTIPLE updates using the 8-5 method, check switch, and soft reboots, I seem to have got the schedule back. :)

    One thing that surprised me using the 8-5 method is that I actually could not see the new guide being downloaded. The Disk Diagnostic screen came up, then the unit rebooted, the Acquire Satellite screen came up, and then it went straight to live programming. Is that the way it is supposed to work? Is there any other way to force an updated guide download?

    Thank you,

    Gianfranco
     
  16. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
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    Mar 23, 2002
    A checkswitch forces a guide download.
     
  17. gianfri

    gianfri Mentor

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    Jun 19, 2005
    Thank you, that is what I suspected. My question remains, though, should I not see a guide download also after the 8-5 trick? And if I don't see that, then should I follow the 8-5 with a check switch? Or, for that matter, why even bothering with an 8-5 and not just doing two or three check switch operations, if all we are doing is forcing new guide downloads?

    Thank you for your help,

    Gianfranco
     
  18. Mike D-CO5

    Mike D-CO5 Hall Of Fame

    3,099
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    Mar 11, 2003
    I am not seeing any guide download either when I set it to update say 5 minutes out. I see the hard disk diagnostics screen come up then the screen goes black and then the floating dishnetwork screen saver comes up. No matter how many times I do it.

    I turned off both of my 942 s on auto update. I see my guide updated to Tues at 6:30 pm on the bedroom tv , but it is only at 6:30 am on my living room 942. I am going to leave the auto updates off and see if the receivers will update on their own. when I set it to auto update at 3:00am I get nothing at all.

    I am not having any problems with the timers disappearing though just the guide data not down loading .
     
  19. geodi

    geodi Cool Member

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    Aug 8, 2004
    I never saw the guide data download when I was experimenting with the 8-5 trick. However, ever since I turned off the automatic updates, my 942 has stabilized. I reboot the unit every 2 - 3 days which also updates the guide data. I'll monitor these boards to see when updates occur and force a download then. Hopefully, the next update will fix these issues.
     
  20. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    3
    Mar 23, 2002
    I'm really hoping that after this week, we won't have to worry about this anymore, but the reason to do the Menu-8-5 trick rather than 3 checkswitches in a row is that the Menu-8-5 trick has worked for many people, while the checkswitches have not. It's that simple...I don't have a good explanation for it, though.
     

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