DBSTalk First Look: Multi-Room Viewing Opt-in Beta

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Jan 17, 2010.

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  1. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    DirecTV is asking everyone to NOT go out and spend money upgrading the home network.
    Once the Beta draws to [or near] a close, they plan to have a DECA upgrade package available.
     
  2. jacmyoung

    jacmyoung Hall Of Fame

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    You continue to miss the point. When you pay for something, if it breaks down, you expect support from the provider that sold you the product/service.

    If your 4 WGA600N Adapters, or your Network, or your eSATA External Drive, or that $4,600 Graphite Bicycle, stop working, you would expect the product vendor or the manufacture to provide support because you paid for the product or service.

    If DirecTV charges me for the MRV service, I expect some support from DirecTV if the service stops working. Now if it is my network's issue, I expect ATT to provide support for that. If the MRV stops working because my microwave oven is emitting some out of compliance signal interference, I expect my microwave manufacture to provide support to fix that.

    I hope I have made it clear, and I will not go in circle on this one anymore, it has been said enough.
     
  3. Richierich

    Richierich Hall Of Fame

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    Peachtree...
    And you are missing my point. I believe we are paying Directv for the MRV Software and if that breaks then I expect some kind of support. If I purchase Deca from Directv I expect support for that product.

    However, if you pay for Deca and I pay for my Network, we are both prepared now to be able to receive and use MRV. All we have to do is pay $2.99 or whatever and we can both enjoy MRV.

    However, if your Deca fails to work properly you call Directv and they come out and fix it. If my Network fails, I fix it. Very Simple.

    I'm going Skiing at the end of February in Vai, Co. I buy Lift Tickets which enables me to be able to ski. However, I have to have skiis. I can either bring mine or rent theirs. If their ski fails to work properly they will fix it or replace it. If my skiis break I have to fix them. Same type of deal. You are paying $2.99 for the MRV Service and not for Deca as that is a separate charge. The Support is for the Deca Network and not for MRV.
     
  4. OptimusPrime

    OptimusPrime Legend

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    So - once again...is it a software upgrade, or a new service?

    Folks, DIRECTV has made up their mind. The decision apparently has been made, it appears publicly on their website - there will be a charge. The debate of whether or not this is appropriate will go on forever.

    I have a wireless G network - all my receivers are hard-wired and MRV works great. It is my opinion that a fee is not appropriate for those customers with a reliable, self-managed home network and want to use a feature that the current DIRECTV hardware and software is capable of handling.

    Doug is right. DIRECTV is a business and can charge for whatever they want. Richierich is right. People who want it bad enough will pony up for the fee.

    I agree with VOS and many others who do not support the fee.

    Great development - hurray software team. Good job. Bottom line, since there will be a charge, I won't use it.
     
  5. Richierich

    Richierich Hall Of Fame

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    Peachtree...
    I find it hard to believe that you refuse to pony up $2.99 or whatever it will be but then again I look at your Signature and see some pretty nice equipment and money didn't seem to slow you down there. You wanted nice equipment and by God you got it which is your right as you work to earn the money to pay for it.

    Once again you can Rationalize anything in your mind if you want it bad enough. I can do without one more bottle of wine in order to enjoy MRV but apparently after spending all of that money on that Fine Audio/Video System you have, you ran out of money!!! :lol:

    Your Setup:

    HR21-700, LG 42" 42LB5D (HDMI)

    R22-200 w/HD, RCA 32" tube (S-video)

    HR22-100, Samsung 58" PN58B550 (HDMI/optical)
    Xbox 360 (HDMI/optical)
    Denon AVR 3300 (5.1/7.1)
    MonoPrice in-wall speakers

    Not Too Shabby!!!
     
  6. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Some will pony up,. some won't.

    Some use Direct on Demand, some don't.

    Some get NFL Sunday Ticket, some don't.

    It's good to have choices.
     
  7. jacmyoung

    jacmyoung Hall Of Fame

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    The mistake in the above statement is you assume as long as you have a proper network, DirecTV's MRV will work flawlessly, i.e. if the MRV stops working, it has to be the hardware's fault.

    I am saying the MRV software itself may have bugs and need fixes along the way, like all software products. In the CE program, DirecTV did nothing to support our networks, only to fix its own MRV bugs. If you are correct, DirecTV would not have had the need to have this CE program, nor the current beta program, what is the point? The MRV will work as long as your network works properly, correct? So why even test it? What can possibly be tested?

    Or put it this way, after the beta test, once it is released, will MRV always work flawlessly, assume your network and hardware work fine? You seem to assume such outcome, which is entirely faulty. There will always be bugs need fixed, new features added which will introduce more bug fixes along the way that may have nothing to do with your specific network/hardware.

    Or even if the bug fixes are related to a specific network structure, as long as DirecTV charges a fee to allow people to use its MRV service on such network structure, it is expected that DirecTV should provide software support on such network system. It may be a diffcult thing to do, which Doug has mentioned and I agreed, because a third party network is hard to support. But if you let people do it and charge a fee to do it, there is the expectation some kind of support is provided.

    The issue here is not how much is the charge, but if there is a charge, should people expect some kind of support? The level of support also depends on how much the charge is. If the charge is $15/mo., there would better be a good support regardless what my network looks like, if the charge is $1/mo., I cannot expect much support, but a little support nevertheless.
     
  8. OptimusPrime

    OptimusPrime Legend

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    Precisely. I don't think the fee is appropriate. I won't pay for it. You are also entitled to your opinion.
     
  9. Richierich

    Richierich Hall Of Fame

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    Peachtree...
    And you are appropriately entitled to yours so much so you can choose to Vote with your Wallet as in "I will not pay for it!!!". And if enough people do that maybe down the road Directv will give it to us for Free. I'm all for that but until that time I will pay for it and enjoy it.

    I didn't build my Network just for MRV by the way but whether I did or not I chose to do it and Directv did not make me do it. I spent alot of money doing it but if MRV ain't Free I am not going to Pout and Hold My Breath Until They Give It To Me For Free!!! We're only taking $3 not alot of money in my way of thinking and I have wanted this for 4 or 5 years when I first heard it proposed by Michael Powell, Chairman of the FCC at that time.
     
  10. jacmyoung

    jacmyoung Hall Of Fame

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    Can you promise us once you start to pay for the MRV service, you will never call DirecTV for support no matter what kind of issues are with your MRV?
     
  11. HoTat2

    HoTat2 Hall Of Fame

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    OK fine;

    Just two things I'm hoping for then;

    1) The upgrade paths are reasonably priced and sufficiently flexible to accommodate former legacy installs with more legacy receivers than SWM capable ones.

    2) More importantly, please no subscription term commitments tied to this upgrade. :nono2:
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    1) there is a SWiM16 in the works and even a SWiM32. Legacy will either get upgraded or have the option to not be part of the DECA and run on their own switch.
    2) well I doubt you'll get a low cost upgrade without some commitment for them to offset the costs, sorry.
     
  13. jacmyoung

    jacmyoung Hall Of Fame

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    Correct me if I am wrong, are there even any SWM/DECA systems out there for beta testing? I thought this beta program is aimed at those of us who already have our own networks ready for MRV?

    If so DirecTV seems fully committed to support the use of the MRV on third party networks.
     
  14. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    You will be able to use DIY networks .. In fact it may work great for you. DIRECTV will not help you debug networking issues on this network. DECA is just a different networking structure. This is something that the techs will be trained on for installation and support. If a tech comes to your house and sees a cable plugged into your Linksys router and not DECA .. He'll suggest DECA or say .. Sorry, can't help with your network.

    I don't understand your "fully committed to support" comment. Yeah, it might work as in you can use MRV over third party networks. but if it breaks, you can't call up DIRECTV and ask them why your router isn't working.
     
  15. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    That makes perfect (business) sense.

    There are simply too many varieties of home grown networks out there to support them all....whereas a "standard infrastructure like DECA" can easily be supported.
     
  16. biggie4852

    biggie4852 AllStar

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    "On your own" I don't understand why you are so invested in only using DTV approach to hardware. I'm assuming your hard line adversarial role in this conversation to any opposing view is some bias toward DTV. I 'm questioning this as a customer of DTV and user of there service, not as an advocate for them.
    It is almost like we got to chose there system or else, why? We on here have done all this work over the last year, and so far all of it "on our own". I in paticular am willing to go forward without Direct TV tech support's helps. I set up this network purchasing two different wire and one wirless system to get these DVR network without any help. I solve my software problem within the networking with Media share my photo's and video "on my own". Why do I need there support now? Just because there is a fee for the feature still doesn't mean they no how to fix it. All of a sudden I can't continue to make it work, with out DTV support :rolleyes:cmon. Frankly I think I'm more knowledgeable about this than some shumck in Kansas in a call center. Man I 'm sorry but some of you guys toe to much of a party line to be "CE" particpants.
     
  17. jacmyoung

    jacmyoung Hall Of Fame

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    I am not asking DirecTV tech to fix any of my ATT network issues. My point is, if DirecTV is planning to have a nationwide beta test program, done almost exclusively for those of us who use third party networks, that seems a commitment in supporting such arrangement. Otherwise why bother? Let's wait for people to complete their SWM/DECA MRV beta test, then only install the SWM/DECA MRV.
     
  18. LameLefty

    LameLefty I used to be a rocket scientist

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    I think you're reading WAY too much into Doug's comments.

    What is so hard about this concept: Directv has a networking system specifically tailored toward use with their DVRs. If you use that system, they will provide support. If you don't, you have to make it work yourself.

    THAT'S IT. There's nothing more nefarious about it than that. :rolleyes:
     
  19. spartanstew

    spartanstew Dry as a bone

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    I'm still trying to figure out what adversal means.
     
  20. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    Let me be a little clearer .. We'll gladly do what we can to help you out here so "on your own" means "with the help of your DBSTalk buddies" .. I'm stating facts as I know them .. ergo I'm the messenger letting you know what the policy is going to be @ DIRECTV. It has nothing to do with any bias.

    If your router/switch combination works for MRV, then use it. Just don't ask DIRECTV to help you figure out what's wrong with your router if something goes haywire on your network. :shrug:

    Use your equipment .. If you don't need support from DIRECTV why does it matter? :shrug:
     
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