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Deactivated Receivers Listed in Apps - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by The Merg, Aug 7, 2013.

  1. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Until this is fixed, you can sign on via DIRECTV's website and set recordings from afar, via laptop, iPhone, iPad, and probably all sorts of tablets and other phones.
     
  2. KOTULCN

    KOTULCN New Member

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    Feb 19, 2012
    Well today's Directv iPad app update didn't fix issue! Why push an app update that doesn't fix known issues? C'mon Directv!!
     
  3. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Because not all issues are within an app, or IRD, or mobile device!
     
  4. peds48

    peds48 Genius.

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    Well today's Directv iPad app update didn't fix issue! Why push an app update that doesn't fix known issues? C'mon Directv!!
    Yes this issue is not specific to the app but rather a server issue.


    Sent from my iPad using DBSTalk
     
  5. cfjones3

    cfjones3 New Member

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    Aug 7, 2013
    Cleveland, OH
    Laxguy... i have not been able to set recordings via DirecTV's website AT ALL! Since my upgrade, I've not been able to establish a recording on my laptop, iPhone, or iPad. Right now, it's just not possible, neither via any apps, or direct login to the DirecTV website. When I do attempt to set a recording via the website, I only get an error message that says the following:

    "We were unable to process your request at this time. Please try again, or call Customer Service at 1-800-531-5000."

    SMH!
     
  6. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Ouch! Didn't realize how badly you were shut out. Have you gone through Settings and made sure external devices are allowed? That may not even be necessary, but it's the only thing I can think of besides a reboot of the box.
     
  7. ssabripo

    ssabripo Cool Member

    72
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    May 11, 2007
    Yes, this has been mentioned several times in previous threads, and we have all tried it with no result.

    The issue is not in the end-user's side, but a server interface side at their end.
     
  8. KOTULCN

    KOTULCN New Member

    10
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    Feb 19, 2012
    My HR44 is up and running on my iPad!!!


    Sent from my iPad using DBSTalk mobile app
     
  9. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Good to hear! Although, taken literally..... :)
     
  10. KOTULCN

    KOTULCN New Member

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    Feb 19, 2012
    It's showing as active on my iPhone too!


    Sent from my iPhone using DBSTalk mobile app
     
  11. cfjones3

    cfjones3 New Member

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    Aug 7, 2013
    Cleveland, OH
    YES! YES! YES!.... FINALLY!!! IT LOOKS LIKE THE APPS ARE BACK UP AN RUNNING!!! I CAN NOW ACCESS MY HR44 ON MY iPhone AND iPad. CHECK YOUR APPS EVERYONE, I HOPE YOU ARE ARE UP AND RUNNING NOW!
     
  12. cfjones3

    cfjones3 New Member

    7
    0
    Aug 7, 2013
    Cleveland, OH
    YES! YES! YES!.... FINALLY!!! IT LOOKS LIKE THE APPS ARE BACK UP AND RUNNING!!! I CAN NOW ACCESS MY HR44 ON MY iPhone AND iPad. CHECK YOUR APPS EVERYONE, I HOPE YOU ALL ARE UP AND RUNNING NOW! :righton: :righton: :righton:
     
  13. Lenard

    Lenard New Member

    20
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    Nov 19, 2005
    Same Here:


    Its working now. I can make a recording from the web site to my Genie and my iPhone and iPad apps
    can now see all my receivers including the Genie and the old receivers no longer show up.
    Someone was telling the truth about when this would be fixed.

    Thanks Directv, I think you guys were sweating on this issue.
     
  14. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Ah, rewards to the faithful! (the unfaithful got 'em, too!) ....

    Good news, gents.
     
  15. spidey

    spidey Hall Of Fame

    2,305
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    Aug 31, 2006
    Well My HR24 still isn't showing up on genie go.
     
  16. spidey

    spidey Hall Of Fame

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    Well the HR24-500 does show up now and stays on the playlist however when I attempt to play anything I get an unable to stream error that the hd dvr is busy and can not support streaming. I am going to try a reset on the 24 and see if anything changes.
     
  17. spidey

    spidey Hall Of Fame

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    Reset the HR24, reset the geniego. Now HR24 playlist appears on geniego app. I can actually stream a program for a minute or so than the playlist is still avail but attempts to play get the streaming unavailable message and than playlist from the HR24 is gone.

    Also now I can not play on directv for iPad anything recorded on any of the DVRs.
     
  18. ssabripo

    ssabripo Cool Member

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    May 11, 2007
    mine works this morning!!! :coffee :smoking:
     
  19. spidey

    spidey Hall Of Fame

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    Talked to case management they say they are still aware folks are having issues with geniego and iPad application. So looks like the fix worked for some and broke others of us.
     
  20. peds48

    peds48 Genius.

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    Reset the HR24, reset the geniego. Now HR24 playlist appears on geniego app. I can actually stream a program for a minute or so than the playlist is still avail but attempts to play get the streaming unavailable message and than playlist from the HR24 is gone.

    Also now I can not play on directv for iPad anything recorded on any of the DVRs.
    you can't play anything from your DVRs using the DAFI, you need the GenieGo app for iPhone installed in your iPad for this since there is no native app for the iPad


    Sent from my iPad using DBSTalk
     

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