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Dead DECA

Discussion in 'DIRECTV Connected Home' started by seern, Mar 1, 2011.

  1. Mar 1, 2011 #1 of 25
    seern

    seern Active Member

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    The DECA box feeding my HR22-100 lost all its lights this evening and the picture on both the HR24-100 an H24-200 is badly pixelated. System test on HR24 shows dish alignment error. Network is functioning and the DECA box at the router is alive. Me thinks I need to do a call and get a truck rolling on this. At one point as I was trouble shooting this the system test shows the SWM was defective, but later tests did not show this.
     
  2. Mar 1, 2011 #2 of 25
    P Smith

    P Smith Mr. FixAnything

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    Go ahead and make the truck rolling, no reason to wait.
     
  3. Mar 1, 2011 #3 of 25
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    The DECA on the HR22 has three LEDs, are they all green?
    With the HR24, you can test the DECA network by using the front panel. Press guide & > buttons at the same time [may take more than one try] and you'll see the test menu, coax.
    The first screen shows all the nodes [DECAs] and the loss between them and the 24.
    The second screen [PHY MESH] shows a matrix of the bit-rates between nodes.

    Since the 24 seems to be giving various errors [or not], this may be the problem.
    SWiM & DECA have nothing to do with each other.
     
  4. Mar 1, 2011 #4 of 25
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    She said all the lights are off. I would vote for this being above her pay grade, and would suggest a truck roll as well.
     
  5. Mar 1, 2011 #5 of 25
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    So were the poorly streaming shows coming from the HR22?
    There may be just too many squirrels running around to know what's going on.
     
  6. Mar 1, 2011 #6 of 25
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Hence my suggestion of a truck roll.
     
  7. Mar 1, 2011 #7 of 25
    P Smith

    P Smith Mr. FixAnything

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    Copycat :D
     
  8. Mar 1, 2011 #8 of 25
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Yes, Mr. Smith, in this case I agree with you.
     
  9. Mar 1, 2011 #9 of 25
    P Smith

    P Smith Mr. FixAnything

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    J/k , no need to followup.
     
  10. seern

    seern Active Member

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    Well guys, thanks for that confidence in what pay grade I am at, oh, and by the way, the computer I am sitting at was built by me, and I run all my own cabling. I did let D* put in the DECA cloud since I hate to crawl under the house. Anyway, last night the pixelation was off the satellite, the SWM power block was on and active, it was the DECA box at the HR22 that was dead so the HR22 was also as far as the network was concerned. I was having a great issue in getting MRV to work at all between my HR24 and H24, both of which were working just bad pictures.

    Now this am everything is working again like nothing happened so guess I was in the twilight zone for a while. !devil12:

    I have to admit, building a computer is a lot like cooking, read the ingredient list, identify what you need and put it all together. :grin:
     
  11. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Great to hear it all worked out!
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Your pay grade is high enough to chase squirrels. :lol:
    If there is a next time:
    on the HR22, reboot it and see if the LEDs come back.
    If you want to "geek out", go to a 24 and press the guide & > "buttons" at the same time and go into the coax networking menu. There are two tests/screens. One slows the DECA/nodes and the loss between them and the second show the bit-rates in a matrix.
    If you post them, I'll tell you what they mean. :)
     
  13. seern

    seern Active Member

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    Thanks VOS, will do that.
     
  14. seern

    seern Active Member

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    Well, there was a next time. This morning when I checked the HR22 the DECA box was dead again. Per VOS suggestion I reset the unit and it is back running. We had wind and rain last night but this did no effect my HR24 so I am wondering if something is starting to go wrong with either the HR22 or the DECA box attached to it. The DECA box at the router is working fine and never had a problem.
     
  15. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I think you're in the right neighborhood.
    Without swapping things around, I'm not sure you could tell which is it.

    OK, do you have a volt meter?
    If so, wait for this to happen again and see if the HR22 has 12+ volts on the SAT #1 input.
    If yes [without a reset BTW] then the DECA is bad.
    If no, then the HR22 is the problem.
     
  16. seern

    seern Active Member

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    No, VOS, I do not have VOM that works. Mine gave up the ghost years ago and since I have stopped building audio equipment had no need for one. They are cheap, so guess I should get a new one in case it happens again.

    Thanks for that very quick reply.
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    "If I were to guess", it's the HR22 that stops outputting the voltage.
     
  18. P Smith

    P Smith Mr. FixAnything

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    Is there any method to measure the voltage ?
     
  19. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    With a [VOM] meter, yes, but not in the receiver itself.
     
  20. P Smith

    P Smith Mr. FixAnything

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    Would be beneficial for our members to describe the process ? Would it require to open DECA box and measure the voltage inside of it?
     

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