Unusual circumstances are forcing me to replace my HR24-500 receiver, it seems, unless someone can think a way out of my bind. I've got 2 terabytes of stored programs on an esata disk, so it's very irritating. Here's the problem: My DirecTV remote control broke. It doesn't emit IR commands any more -- it's just completely dead. I had the receiver in RF mode, so another working remote that doesn't know my receiver's RF id won't work. The arrow keys on the front panel of the receiver don't work -- they never have worked, but it never mattered before. So I can't use the front panel controls to get into the menu and put the receiver into IR mode. I explained my problem to a D* CSR, who is going to send me a replacement HR24 and remote. But I wish I could find a way to fix it without losing all my programs.