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Delay/white screen when changing channels

Discussion in 'DIRECTV General Discussion' started by SBI, Jun 21, 2011.

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  1. jackal2001

    jackal2001 Cool Member

    37
    0
    Jul 9, 2009
    I don't normally post on this forum until I have an issue. Well I'm glad I'm not the only one that noticed this. Its been happening for a little while that I noticed. I think I'm on a HR21. Tried doing resets and it doesn't fix the long delay of white/grey screens.
     
  2. donm

    donm Legend

    168
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    Aug 19, 2003
    I'm having the exact same problem on my HR21.
     
  3. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    Same problem here on my 7 DVRs (3 of which are HR24-500s). Directv had to change something somewhere to have affected so many people and posters and I believe it happened about 2 weeks ago and I got my NR Download on 5/26/11 so it happened after the NR Download.
     
  4. gilviv

    gilviv Godfather

    364
    0
    Sep 18, 2007
    Miami, FL. USA
    FWIW, I called D* today, the tech that I spoke with was well aware of the problem, but did not indicate a time frame(duh!), he did state that "it was being addressed" as did a CSR supervisor who confirmed that there is a problem. At least they are not denying there's a problem.

    I also read in another post/thread from 06-25-11, 11:33 AM that:

    Hopefully, DirecTV will get on this quicker than our HD channels have been added.:lol:
     
  5. mhayes70

    mhayes70 New Member

    4,224
    3
    Mar 21, 2006
    I am also having this problem on my HR24's for about the last week.
     
  6. Billzebub

    Billzebub Godfather

    791
    46
    Jan 1, 2007
    Pittsburgh, PA
    Both my HR24 and my R22 have had this problem. Don't know about my HR22 since I rarely watch that TV, mostly use it to record stuff to watch on the other receivers.
     
  7. Glenee

    Glenee Cool Member

    30
    1
    Sep 22, 2007
    I am also having some Bad audio Drop outs on different channels from time to time. I am also having the long channel change delays.
     
  8. edtuch

    edtuch New Member

    3
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    Jan 13, 2006
    The white screen delays are getting worse. It really sucks.
     
  9. huskerhead

    huskerhead AllStar

    67
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    Oct 27, 2002
    My hr-24's are having this issue too - been that way for over a week. RBR doesn't seem to help either. Now these receivers are as sluggish as the old POS 21's.
     
  10. mini1

    mini1 Icon

    895
    2
    Jan 25, 2004
    I am seeing the same thing! Channel changes are getting slower. I'm getting random audio-only drop outs on History HD, TLC HD, Disc HD and some of the local HD channels. The video is fine.
     
  11. mrfatboy

    mrfatboy Godfather

    333
    0
    Jan 20, 2007
    same thing for me on HR24 and HR23. Long channel switching delay with sometimes white/grey screen.
     
  12. skatingrocker17

    skatingrocker17 Godfather

    274
    0
    Jun 23, 2010
    I just noticed this recently. It always makes me think something is wrong then after a couple of seconds it starts working again.
     
  13. epi

    epi Cool Member

    22
    0
    May 18, 2006
    +1. Black screen on the change of channels on a HR22. It has been happening for a couple of weeks. It is still receiving remote input as the numbers pushed will "magically" show up after the 30 second delay.
     
  14. kmcnamara

    kmcnamara Icon

    860
    0
    Jan 30, 2004
    I came here specifically to see if this was just me or if it was happening to others. At least I'm glad to know it's not my hardware that's the problem.

    I've observed this on my HR24's, FWIW.
     
  15. rey_1178

    rey_1178 New Member

    679
    0
    Dec 12, 2007
    Florida
    same issue here every day for the last two weeks. everyday when i get home from work i turn on the HR24 and the first time i try to change a channel this delay up to 20 seconds at times happens. black screen. HR20 too. also some of my recording on both DVR's are acting strange. after the delay, i change channels as much as i want and this doesn't happen again until the next day when i get home.
     
  16. Machael

    Machael AllStar

    97
    3
    Apr 20, 2008
    Same issues here. :nono2:

    Very annoying.
     
  17. David MacLeod

    David MacLeod New Member

    5,689
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    Jan 29, 2008
    I did double reboot within 30 on all units here (that was fun) and so far (6 hours) all been ok.
    will know more in 24+ hours,
     
  18. StuBerger

    StuBerger Mentor

    32
    0
    Jul 17, 2010
    Just a temporary fix.....if at any!
     
  19. Skyboss

    Skyboss Icon

    606
    4
    Jan 22, 2004
    Did this. You'll be back in two days. It took 60 seconds for my first channel change today.
     
  20. Boobie1998

    Boobie1998 AllStar

    96
    0
    Oct 6, 2007
    It looks like it wont get fix until a software update is done, right?
     

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