Please see previous thread: http://www.dbstalk.com/showthread.php?p=1234053#post1234053 Well the installer came out today and we told him that we required a pole mount and that a roof install would not work because the previous installer already walked the entire roof. Well he did not believe us so he kept looking around the house and said that he could not get on the roof because he did not bring a long enough ladder. I told him all he needed to do was go on our back patio and it was about 8 feet from there. Well he finally did and came down and confirmed that a roof mount was not possible. Then I showed him where I wanted the dish and pole mounted so he took his little eye device thing out (what is that called anyways?) and confirmed that this would work. Then he said "Oh no I can't do the install because I don't have a pole for the slimline dish and that the meter box was more than 25 feet away. He said he absolutely had to attach the grounding to the meter box even though the old dish was not set up this way. So he had to get on the phone with his supervisor who said it would be okay because the old dish was already grounded and it was an upgrade. It just would not be attached to the meter box. If it hadn't been okay he would have had to run a grounding cable all the way around the house. So he told me he would need to dig a hole and bury the cable, however, the hole and cables would be in gravel. So he told he I had to buy some PVC pipe to run the cables through because he didn't want the rock digging into the cables after they were buried. He said it would be $75-80 to do the pole mount. So I spent the last 4 hours digging a hole for the pole to go into and a trench for the PVC pipe and cables to be ran through so when he comes back out on Monday he won't have an excuse not to do the install. In terms of the ground the first 1-2 inches is white rock gravel then comes the gound which is a dirt/rock mix. The hole I dug was about 1 1/2 feet in the ground. Will I need to use cement or will it be fine after filling it in with the dirt/rock removed from the hole? If cement is necessary will the installer bring it or will I have to provide it? I just want to be prepared next time he comes out because I am sick and tired of the delays and I just want my HD.