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"Delete" changes to different recording

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by vfr781rider, Dec 7, 2018 at 5:18 PM.

  1. Dec 7, 2018 at 5:18 PM #1 of 13
    vfr781rider

    vfr781rider Legend

    182
    5
    Jan 14, 2007
    Gladeville, TN
    I searched and didn't find anything on this. Surely it's not just me :( HR54, most of the time when deleting a show I just watched, the GUI switches to a completely different set of recordings wanting to delete a completely different show. I lost a couple this way before I caught on to what was going on. I have tried this both from the HR54 and from the C61 client and they both do it. I have tried with left arrow from a RC73 remote as well as the stop button on a RC65 and they both do this as well, so it seems to be the HR54. Software 0x1104 from 9/21, so this has been going on a while. Anyone else???
     
  2. Dec 7, 2018 at 8:17 PM #2 of 13
    DMG

    DMG Legend

    108
    0
    Feb 7, 2008
    Yes, this is one of the many bugs with playlist handling introduced with the new GUI.


    Sent from my iPad using Tapatalk
     
  3. Dec 8, 2018 at 12:12 AM #3 of 13
    JerryMeeker

    JerryMeeker Legend

    646
    68
    Sep 20, 2007
    Austin, Texas
    Known problem. I have seen it many times. Always pay close attention when deleting anything,
     
  4. Dec 8, 2018 at 9:08 PM #4 of 13
    flyaeger

    flyaeger New Member

    12
    1
    Apr 13, 2015
    Morgan Hill, CA
    Does anyone know if the x1144 release to be rolled out in December fixes this problem?
     
  5. Dec 8, 2018 at 11:18 PM #5 of 13
    JerryMeeker

    JerryMeeker Legend

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    Sep 20, 2007
    Austin, Texas
    Don’t know, but it’s only a problem if you are not paying attention to what you are deleting.
     
  6. Dec 9, 2018 at 8:01 AM #6 of 13
    Howie

    Howie Godfather

    303
    1
    Aug 16, 2006
    I lost a couple of things because of this earlier on with the new GUI. I'm now more attentive to what I'm deleting.
     
  7. Dec 9, 2018 at 12:10 PM #7 of 13
    carl6

    carl6 Moderator Staff Member DBSTalk Club

    12,695
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    Nov 15, 2005
    Seattle, WA
    The problem is fixed in newer releases. And yes, it is "only a problem if you don't pay attention", but it cost me a number of recordings. That isn't someplace that a user typically pays attention to that level of detail, and in my own opinion, shouldn't have to.
     
  8. Dec 9, 2018 at 11:41 PM #8 of 13
    texasbrit

    texasbrit Well-Known Member

    5,492
    149
    Aug 9, 2006
    Who told you 1144 would be rolled out in December? If there is a rollout, it will be way beyond 1144.
     
  9. Dec 10, 2018 at 3:04 PM #9 of 13
    flyaeger

    flyaeger New Member

    12
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    Apr 13, 2015
    Morgan Hill, CA
    I’ve been reading in other threads that the fix for the missing programs in the playlist is supposed to be fixed in December. Some people have reported that they already have 1144 installed and it does fix that problem. So I’m hoping they rollout that fix to the rest of us soon.
     
  10. Dec 10, 2018 at 3:12 PM #10 of 13
    Rich

    Rich DBSTalk Club DBSTalk Club

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    CSRs and installers tell folks that a fix is right around the corner constantly. Gives everyone hope and nothing happens.

    Rich
     
  11. Dec 10, 2018 at 3:16 PM #11 of 13
    flyaeger

    flyaeger New Member

    12
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    Apr 13, 2015
    Morgan Hill, CA
    Hmmm ... well I hope that’s not the case this time, but I understand your skepticism.
     
    Rich likes this.
  12. Dec 10, 2018 at 3:21 PM #12 of 13
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Michiana
    That sounds like blame the victim. It also highlights the need for an undo/undelete command to assist customers who are led to delete the wrong content.
     
    rainydave and jimmie57 like this.
  13. Dec 10, 2018 at 3:30 PM #13 of 13
    Rich

    Rich DBSTalk Club DBSTalk Club

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    Piscataway, NJ
    I've been that "victim". I learned from the experience. An undo command would be wonderful. I can't imagine that happening, tho.

    Rich
     

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