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Deleting Purchased Programs from History

Discussion in 'DIRECTV General Discussion' started by tedge, Oct 31, 2009.

  1. tedge

    tedge New Member

    May 28, 2007
    Please help. I purchased a program that I would like to erase from the purchase history. Is there any way to do that without wiping the hard drive or purchasing 25 additional programs to remove it from the on screen history? Thanks in advance.
  2. CCarncross

    CCarncross Hall Of Fame

    Jul 19, 2005
    Nope. Sorry.
  3. litzdog911

    litzdog911 Well-Known Member

    Jun 23, 2004
    Mill Creek, WA
    Wiping the hard won't help. Those purchases are actually stored on your Access Card. Bummer.
  4. Knowledge

    Knowledge AllStar

    Oct 30, 2009
    I concure. Sorry not an option. The lack of not being able to erase history is a downfall to the system. I just hope that you are not trying to hide the fact that adult entertainment has been ordered on your account. :hurah:
  5. Mertzen

    Mertzen Hall Of Fame

    Dec 8, 2006
    /checks guide for SPICE :lol:
  6. bixler

    bixler Hall Of Fame

    Oct 14, 2008
    LMAO....that's gotta be what it is or why would you care...LOL Hope the OP enjoyed the show!:hurah:
  7. Blurayfan

    Blurayfan Hall Of Fame

    Nov 16, 2005
    Purchase history is stored on the hard drive. I found this out because my HR21 has two purchased programs listed in history while running the internal drive. However the purchase history is clear when the HR21 is running off my eSATA.
  8. barryb

    barryb New Member

    Aug 26, 2007
    This sounds like something that should be addressed.

    If it's adult in nature; turning on parental controls should at least "hide" such a purchase. If not, it should.... just sayin'.
  9. fredandbetty

    fredandbetty Godfather

    Jan 28, 2007
    the only way I can think of is to just tell whomever it is that may not like the fact that there is a PPV purchase the truth and then after your finger 'slipped' you may as well WATCH it!
  10. J Blow

    J Blow Legend

    Nov 2, 2008
    It's amazing how much more clearly one can think when normal blood flow is restored to the brain. It's just too bad this is another 20/20 hindsight things.
  11. Movieman

    Movieman Hall Of Fame

    May 8, 2009
    Although this might be the case it can also simply be that the OP didnt have permission to order PPV content and wanted to get rid of the evidence. Even though removing it from the history doesnt remove it from the bill.
  12. ThomasM

    ThomasM RF Engineer

    Jul 20, 2007
    Milwaukee, WI
    The program NUMBER of purchased programs is stored on the access card. The program NUMBER and other details of the program are stored on the HDD or in the case of a non-DVR in non-volatile RAM.

    You may be able to delete the program title/description/time/channel/etc. by doing a RESET EVERYTHING from the system setup menu. This, of course, will delete ALL your recordings, favorites lists, prioritizer entries, etc. Even after all that it's likely the program number will be there unless you get a new access card.
  13. ciurca

    ciurca Godfather

    Apr 14, 2009
    With all the free porn sites out there, where people upload material, why would anyone ever need to buy porn on PPV. If you need web addresses let me know.

  14. Matt9876

    Matt9876 Hall Of Fame

    Oct 11, 2007
    Requesting a new access card for $20 will fix it.

    But this is probably not the remedy you are looking for.:sure:
  15. jclewter79

    jclewter79 Hall Of Fame

    Jan 8, 2008
    One cool thing about E* is you can go to your online account and order ppv and it gives the option to charge to the bill on the account or to a credit card. If you use online ordering it does not show up in the history and if you pick the credit card option, it won't even make it to the monthly bill because it is already paid for. It D* does not offer this, they should.
  16. Shades228

    Shades228 DaBears

    Mar 18, 2008
    They should be putting it on the bill as well. If they do not then technically they have no way of accounting for that payment.
  17. Kojo62

    Kojo62 AllStar

    Aug 9, 2007
    PA, USA
    I don't get why purchase history does not eventually expire or age off. I have only ever ordered one PPV, an ESPN Gameplan game from 2007. It's now over two years old, yet still shows on my history. It's very annoying.

    I see no purpose in keeping purchase history on your system indefinitely. 3-12 months should be the max. That's plenty long enough to detect if someone in my household ordered something I wouldn't have approved of.
  18. litzdog911

    litzdog911 Well-Known Member

    Jun 23, 2004
    Mill Creek, WA
    That's exactly what it does. Newer items push older items off of the bottom. But the History can be several hundred items long, so it can take a long time for old stuff to scroll away.
  19. Bob Coxner

    Bob Coxner Icon

    Dec 28, 2005
    My purchase history says that it only holds up to 25 purchases. I haven't tried it myself but I seem to recall someone saying that if you order a future PPV and then cancel it, the attempt shows on the history list. If it works, do it 25 times and the one you want to erase should eventually scroll off. Just make sure the one(s) you are ordering and canceling is one you don't mind being seen. :)
  20. Brian Hanasky

    Brian Hanasky Godfather

    Feb 22, 2008
    If OP is a teenager and his/her parents check the purchase history that makes some sense but for the rest of us who actually checks their purchase history?

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