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Did I get the correct information?

Discussion in 'Hopper System Support Forum' started by zer0cool, Mar 20, 2012.

  1. zer0cool

    zer0cool Godfather

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    Nov 23, 2004
    did an online chat with a dish CSR on Sunday to get more information about the Hopper/Joey.
    Specific questions I asked:
    • Can I keep my 922 or 722? - NO
    • Can I use the OTA tuner from my 922 in the Hopper? - YES
    • Can I use Homeplug to connect to powerline network? - YES
    • If I get two Hoppers, can Joeys on Hopper1 view recordings from Hopper2? - YES
    • Can I use the USB wireless Network adapter fromy my 922 on a Hopper? - YES
    • Can I add a Sling adapter to my Hopper? - YES, for $30.00

    When I called the next day to order, I went over all these questions again with the CSR on the phone.
    Got the same answers, except she told me Sling technology was built into the Hopper, and an adapter was not needed. I asked her to double-check that one and she verified that a sling adapter would in fact be needed.
    Now, I'm wondering about the OTA tuner, Homeplug, and cross-communication between Hoppers/Joeys.

    I'm also concerned about the Ethernet/Sling connectivity.
    My 922 used Powerline Ethernet which was slow and spotty. I bought a wireless usb adapter which tests faster (On a PC at least), but still drops connection all too frequently. I'm hoping to get the installer to drop an ethernet cable from my Router to the location of the main Hopper to give some stability to the connection.

    Scheduled my install for This sunday morning (to give myself some time to clean off the other DVR drives / move to EHD).
     
  2. BobaBird

    BobaBird EKB Editor

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    Mar 30, 2002
    The first one gets a D+ (66%).

    There is no slot for the MT2 module. A USB tuner is expected later, maybe summer.
    Hopper does not support HomePlug.

    A Joey can view the other Hopper after you go into the network setup to change which it's paired to. The software will later make it all integrated.
     
  3. mdavej

    mdavej Hall Of Fame

    2,401
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    Jan 30, 2007
    I can only answer a few of those, but you got some bad info.

    • The 922 OTA tuner will not work on the Hopper.
    • Sling is not built-in to the Hopper.
    • You'll need a HIC box for your network connection now instead of home-plug, power line or wireless USB. I think it's an additional $25. It will plug in near your router. Then coax will run to a tap that connects to your other devices. So ethernet goes over coax from that point.
     
  4. zer0cool

    zer0cool Godfather

    264
    0
    Nov 23, 2004
    So, will I need the HIC box to provide a connection to the Sling adapter?
     
  5. mdavej

    mdavej Hall Of Fame

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    Jan 30, 2007
    HERE's some more info. You need the HIC if you don't have an network connection near your DVR (which you don't). And your DVR needs to be on your network, either directly or via the HIC, for the Sling to function. A power line solution will probably still work, but this is a lot better. The HIC was designed to handle your situation.
     
  6. zer0cool

    zer0cool Godfather

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    Nov 23, 2004
    will the technician have the HIC with him, or should I call back and request he bring one?
     
  7. mdavej

    mdavej Hall Of Fame

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    Jan 30, 2007
    Don't know, but better safe than sorry, so I'd ask.
     
  8. MattG@DISH Network

    MattG@DISH Network DISH Representative DISH Representative

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    Jan 6, 2011
    The tech should have one with him, and he will connect the receiver to the internet if possible (chances are using a HIC)
     
  9. billyfury

    billyfury Cool Member

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    0
    Jan 5, 2004
    A HIC was installed during my installation at no charge. I was one of the first out of my local office so the manager was here during the install. They did not have a HIC on either truck so the manager went back to the office to get one. I live really close, only a couple of miles.

    billyfury-Hopper, 3x joeys, and happy to send back that buggy 922
     

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