In July Directv offered me the HS17 upgrade with 3 clients for $106. Awesome to fix my aging HR 44. They have now not shown up for 4 appointments, 4 hour windows each time. We have called and they can’t figure out why and suggest I just make another appointment. Tried customer retention and they said they cannot reach local installers (I am in Minneapolis). Anyone know how to handle this besides ordering Comcast? I’ve been a customer for 10 years this go around and much longer in total.