Called DTV last week to look at upgrading to 4k services. I have 1 Gen-1 Gennie, 3 minis, and 2 HDR-21s. The quote was > $600. I found this odd considering the website says, ADD ON SERVICES, FREE, contact us to activate 4k services. So, today in my service chat I asked the customer service rep again. The price was FREE to upgrade he Genie and 2 of the MINI's. And then $99 for each additional one. OR, a total of $99. Hmmmm, $99 vs. $600. And to think the $600 CSR was actually ready to take my order. Now how can these two people be that far off from each other.