Can anyone recommend any directv alternatives in salt lake. I would like HDDVR's multi room would be great I have been a directv customer for over 10 years and have never received a single discount from them... even as a new customer. late last month I called directv to order a second HDDVR. I agreed to pay them $99.00 witch I guess is half off. When I received it. It looked as though someone had dropped it out of a window. When I called directv they told me that 99% of their receivers are refurbished and that if I activated it it should still work. I told them that there is no way I was going to activate that receiver. Even at half off 99$ is a lot to pay for LEASED equiptments that has dents and scratches all over it. The money that they charge up front should go to restoring equipment to like new condition... no one wants to look at an ugly scratched up dvr sitting under their TV. Well they finally agreed to send me a replacement... I got the replacement today and guess what.... not only was it all scratched up but it wasn't even an HDDVR... It was an H20... and on top of that they didn't send a return label for the first one. I called up again and the first guy in the tech department seemed really knowledgeable and told me that he would have an installer come out and give me a receiver, and take the 2 that they had mailed me... then bam! I got hung up on. The second lady had me on hold for about 45 minutes and then finally transferred me to another lady who offered to mail me another one. I told her to cancel the order, bill me back the 99$, and send me shipping labels to send the 2 receivers back.... then I ended up talking to another guy for 45 minutes to get that handled. I am not committing to 2 years and paying 99$ for used equipment that looks like it came out of the dumpster... Someone else already payed an upfront fee for this equipment. I think it is ridiculous to keep charging customers an upfront fee for used equipment. If the equipment was new it would be understandable... I cant even imagine the people who pay 200$ for this crap. also this has been one of the most horrendous experiences I have ever had with any service... In the past I have always purchased my equipment from best buy... but they don't sale it any more.... seriously I have for the most part enjoyed Directv but they way they handle equipment leasing is a joke... So its time to move on... any suggestions?