So I get a call from a DTV rep a couple weeks ago and she informs me that they have seen on some report that I've been losing signals quite a bit over the last couple months. I say yes, my HD channels have been very sensitive to rain fade/clouds and they have been on/off quite a bit (outlined in this thread, for those that care). She goes through the diagnostics w/ me on the phone and since my signals on 103/99 were in the 30's at the time (very cloudy day), she says they could send out someone to take a look at the dish alignment FREE OF CHARGE. I repeat, FREE OF CHARGE. I don't have a service plan (too cheap to pay it) and won't align myself (30 ft. roof, minor fear of heights), so I'd learned to live w/ it. Dude came out on Saturday, realigned the dish, now I'm getting signals in the mid 90's on the HD birds and 98-100 on the 101 w/ very dense clouds hovering over, due to TS Faye. Awesome customer service. Too often many here dwell on the negative, but DTV has always been alright by me.