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Discussion in 'DIRECTV Programming' started by mws192, Sep 9, 2019.
Please tell me he lost his cool and said that sarcastically...
And I think you may be underestimating the importance of Disney/ESPN. I don't think they'll lose 2 million immediately after either, but those are very important channels to a lot of people. This is terrible timing with Disney+ right around the corner.
That's an understatement. Look at this mess. Who exactly is AT&T TV for? Why would anyone want the same awful packaging options for streaming?
I called to cancel months ago (not a ploy to get a lower price, as I was sincerely looking to leave D*) and they offered me a really good deal for a year so I stayed but if I can't get another good deal when this one's over then I'm definitely leaving. The regular prices for the packages are untenable. It doesn't matter what the extenuating factors are (like Disney or CBS or whoever wanting more money). The end result is a higher bill to me, the customer.
I’m in the same boat with my cable company. My bundle deal will expire in about a year and their retail pricing is not at all conducive to keeping me. I’ll hate giving up my Tivos but I’d hate more giving up more money!!
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True. As I understand it, the games are available to watch on delay starting sometime Sunday night. I prefer watching games live (or nearly live on my DVR), but I would settle for watching replays If I couldn't get the games live for some reason. A a longtime Sunday Ticket subscriber, I don't like the idea of paying another $99 on top of my NFLST subscription, but it's a good alternative for watching the games.
Did word finally “get out” about this, or is thie explosion in number if posts in the thread more about pre-midnight anticipation/anxiety?
You ever heard of any channel not wanting an increase in pay when their contracts go up? With so many channels I am sure DirecTV's costs go up every single year. DirecTV has to raise rates yearly to cover the costs. Not saying they dont more than cover them but I am saying DirecTV isnt the one raising our rates 40-300%. Thats companies like Disney that are doing that. I side with DirecTV on this.
English wasn’t his first language and no, he was serious. I couldn’t make this stuff up.
Id say the willingness to cut breaks for customers seems to happen a lot more for DirecTV customers than Dish. I dont really hear guys from Dish claiming they got $120 off their bill a month for a year.
True, but then that points to the joke about ‘premium’ customers that ATT keeps claiming is the only ones they want to keep. Not to mention that the new customer deals they claim to be reducing really haven’t. Just got yet another offer from them complete with free NFLST and $300 gift card.
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Well if you suspend your service you are paying $0 during the suspension. If you get Sling TV or whatever during the interim you might come out ahead depending on how long they lose the channel.
What you probably want to do is call first after the channel is cut to complain and demand some sort of credit otherwise you'll cancel. They will probably give you something, even if it was only $10 a month for a few months it is better than nothing. Hang up after that's done, then call back to suspend. It will suspend the discounts, which will still be in force once you resume.
I've been a customer for 12 years. I've never complained to them when a channel went off (like my ABC this summer). But if tomorrow I don't have ESPN, I will call and cancel immediately. The only reason I stay with them is sports.
Contracts are typically written with a 3 or 4% increase every year. For instance Texas signed the deal for Longhorn Network back in 2011, it was a 20 year deal for $300 million total so it was talked about in the press as being "$15 million per year". But it wasn't, it started out at under $11 million in the first year, and will be over $19 million in the final year. I have a link to the contract somewhere but I can't find it at the moment, it is public since Texas is a public university, but obviously most such contracts are never made public or only vague information about terms are released.
That's how ESPN and other networks price their contracts with providers, they will get an automatic increase of 3-4% per year, which means that the cost to cable/satellite providers for programming will always go up by AT LEAST that much. When they negotiate a new contract the networks will often try to get a "bump", so if they were getting $8/customer/month in the final year of the contract rather than adding 4% to it and starting the new one at $8.32 they might want to start it at $9, while the provider might push back and want to start at $7.
However, where sports are concerned bumps have been the norm which is why college football conferences keep getting more and more money, the NFL keeps getting more money, the NBA keeps getting more money, etc. It can't last forever but so far they've been able to get such bumps with each new contract, because networks have been successful getting bumps from providers. Local channels have been getting bumps of 50-100% or more in recent years during renegotiations, which is why they've been particularly contentious with a lot of blackouts.
Maybe AT&T has decided they want to end the bump. It would be a bloody battle and cost AT&T a few million subscribers if it was a prolonged outage, but they would end up with better pricing than competitors. That is, unless Disney uses MFA (most favored nation) contracts which would mean Disney would have to offer the same terms to others. Then AT&T would take the hit and everyone else would get the benefit of better pricing AND steal some of AT&T's customers who left during the battle. That's probably why no one has the courage to stand up, it is a tragedy of the commons type situation if there's a MFA clause in the contract.
Don't know if LSU knows anything but they are warning their fans:
They aren't losing incredible amounts of money. The entertainment division of AT&T (basically Directv and Time Warner) recorded a 4% increase in year over year profits for the first six months of 2019. They've said most of their customer losses are people who have promotional pricing that ends. They don't make much money on those people, and may actually lose money on some of them. Obviously losing a couple million customers over the past year hasn't hurt them.
Oh no, they might not be able to watch LSU win by 50 over a nobody!
I think this "mobilization" would be more effective for schools that have real games this weekend...
Knowing that fan base I'm not sure it matters who they are playing. They are nuts...I wouldn't want to be taking those phone calls that's for sure. The Customer Service people should be asking for "battle" pay if this goes down.
Not saying there won't be some people mad, but they'll get about 3% of the calls they'd get if LSU was playing Alabama or Georgia.
Interesting about that article is it says the deadline is 4 PM CT today. If that is truly the case we are 11 minutes from the deadline
Likely significantly more that 2 million.
Are you saying Directv didn’t hinder that division’s profit? They own a ton of valuable assets within it. I wasn’t talking overall or division-wide. Between what they paid to get it, and operating at a loss at it, their decision to buy Directv looks more unwise each passing day...
What is with these weird deadlines? Contacts expiring roughly halfway through a month/in about the middle of the day?