Directv/att phone call scam

Discussion in 'DIRECTV General Discussion' started by Big Daddy PS, Apr 8, 2021.

  1. WestDC

    WestDC Well-Known Member DBSTalk Club

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    I no longer answer the phone --easy fix
     
  2. AZ.

    AZ. Legend

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    Answer then block the number...After you block many they start to drop off
     
  3. harsh

    harsh Beware the Attack Basset

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    So you're recommending blocking calls from DIRECTV's phone number?

    I can't imagine that ending well if DIRECTV had a valid reason to call you.
     
    carlsbad_bolt_fan likes this.
  4. WestDC

    WestDC Well-Known Member DBSTalk Club

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    No -Blocking --if they leave a message (as they should) then perhaps they will get a call back--I can smell fish very well.

    I used to get a Lot of Voice messages (recorded) how many orders I placed --and the Police were on the way if I didn't respond --I was able to stop all robo voice messages --by changing my CUSTOM Message --to the Voice mail default (person)

    I've had D* since 1996 and so far they NEVER called me for anything
     
    Last edited: Apr 11, 2021
  5. Renard

    Renard Godfather

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    I wonder if the STIR/SHAKEN technology that should be implemented at the latest by June 2021 would dramatically slow down these scam phone calls.
     
  6. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Combating Spoofed Robocalls with Caller ID Authentication
    "FCC rules require providers to implement STIR/SHAKEN in the Internet Protocol (IP) portions of their networks by June 30, 2021, so that Americans can benefit from this important technology and start to have faith in their phone calls again. In September 2020, the FCC further implemented Congressional direction from the Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (TRACED Act) and adopted more rules to ensure that even those providers unable to implement STIR/SHAKEN right away are still taking steps to protect their customers from illegal robocalls."
     
  7. inkahauts

    inkahauts Well-Known Member

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    Panasonic now has a home phone cordless out that you can program everyone’s numbers in you know, and if that isn’t a number calling you it goes to a voice prompt telling you to dial 1 (or whatever number you chose) before if will ring through to your phone. That works really well, no robo call knows how to dial a number to get through yet.

    And yeah you can have it download the phone numbers from your cell phone so you don’t have to type them all on.

    And anyone who knows you will type the number to get through if their number isn’t in there.
     
  8. Davenlr

    Davenlr Geek til I die

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    I swear they spend more time coming up with acronyms in the US Govt than they do anything else.
     
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  9. AZ.

    AZ. Legend

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    Can I ask why and when did any company call you?....Ive had Direct, dish, cable.....And NEVER has any company called me to give me anything in over 50 years!......I have to call them to get anything!
    You think Social security calls you?....The IRS calls you?...Medicare calls you?
     
    WestDC likes this.
  10. WestDC

    WestDC Well-Known Member DBSTalk Club

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    I Agree

    If you have a FIXED Address --Anyone of those groups will send you register Letter --to prove contact attempt
     
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  11. steve053

    steve053 Godfather

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    Ha ha ha, Social Security calls me at least once month telling me that I'm going to jail or something ridiculous like that if I don't respond to them.
     
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  12. harsh

    harsh Beware the Attack Basset

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    I've received a call from DISH when my antenna had moved and wasn't getting a good signal. I believe DIRECTV also monitors the receiver diagnostics and may call when something is clearly out of whack. Questions like those aren't very effective if they have to come in snail mail or even e-mail.
     
  13. JcT21

    JcT21 Legend

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    Nov 29, 2004
    pikeville, ky
    i got one of those directv promotion calls this past tuesday. called from 855-407-4768 claiming to upgrade me to the premier pack at no charge for 6 months. i hang up and blocked the number. another caller added to my mile long list of blocked auto warranty numbers & other scammers. maybe it was legit, maybe not, but its not worth the risk.
     
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  14. DanoP

    DanoP Legend

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    I was getting called daily and finally let one go through where I hurled a few expletives deleted and told them to never call me again. They hung up and haven't heard from them since.
     
  15. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    An on screen popup can also be helpful. Obviously complete signal loss has its own messages, but the other diagnostics could generate an on screen alert.
     
  16. Claude A Greiner

    Claude A Greiner DBSTalk Club DBSTalk Club

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    Yeah, That is the newest thing. They put a phone number with the same area code and first 3 digits of your phone number in an attempt to trick you into picking up.

    I just don’t pick up these calls period!

    The whole problem today is that there are so many spam calls, everyone screens their caller ID, it’s impossible to get anyone to pick up the phone anymore if they don’t recognize the number.

    Even at my office, customer will leave a voice mail. We call back immediately and they won’t pick up.

    Leave them a voice mail, go call the next customer and sure enough they call back while I’m on phone with another customer.

    Sad

    The only thing that works is I got a roll free number similar to 833-333-3333

    We leave it on the voice message and tell customers to expect a call from that number. Seems to work


    Sent from my iPhone using Tapatalk
     
  17. Claude A Greiner

    Claude A Greiner DBSTalk Club DBSTalk Club

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    I do, but it doesn’t stop the scammers.

    I did have a collection agency get cute and decided to start sending me text messages. I sued them and just recently settled for $500 mostly due to the fact my number was on the do not call list.

    I could have gotten more, but their lawyers where pushing really hard. They must have spent $10,000 on their attorney in that case.... idiots


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  18. harsh

    harsh Beware the Attack Basset

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    As an "agent" for the company you owe money, I'm a little surprised they aren't allowed to call you. DNC doesn't apply where there is an active business relationship. Maybe the courts don't see it that way.
     
  19. Gigi72

    Gigi72 New Member

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    Apr 26, 2021
    Yes and I took deal one person showed up left receiver without box on the ground and left hastily when I ask where the satellite was at!
     
  20. Claude A Greiner

    Claude A Greiner DBSTalk Club DBSTalk Club

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    I don’t have a business relationship with the collection agency.

    Text messages are a little difference as you have to opt into receiving them.

    I never opted in with the collection agency, or the original creditor.

    Besides I just wanted to cause the collection agency a problem.

    Phone calls I can deal with, but I don’t need to be bothered with text messages.

    The collection agency never sent a letter or a phone call. Just text messages.

    I didn’t even know what they where trying to collect until a year after I filed the lawsuit, then it turned out I didn’t even owe them any money because I had already paid the doctor I owed the bill to.


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