I check out this forum almost daily and have found some great information here. This is my first post and I was hoping for a little feedback or help from all of you. Here's my issue: I mailed a check to Directv to pay my bill. The check has cleared the bank but the balance still shows on my account. I have called a CSR but basically was told I have not paid the bill and that I would need to fax a copy of my bank statement to the Finance Operations department. I was told it would take 10 business days to resolve this issue. I questioned about it making by account past due if I still have a balance on it and the CSR said it would be fine. I'm a bit skeptical about having to pay late fees even though I am disputing my balance due. And I don't want my service disconnected. The due date is Monday the 26th. I have been with Directv for 4 years and have never had a late payment or a problem like this. My questions are do I go online and pay the bill again Monday so my bill is current? And, are there any other special things I should do to get this situation resolved? Thank you all in advance for your answers and help. And thank you for such a great site.