DIRECTV Cinema Field Trial, Week 6 (7/2) - Issues Only

Discussion in 'DIRECTV - Cinema Field Trial (private)' started by Greg Alsobrook, Jul 1, 2010.

  1. Jul 1, 2010 #1 of 23
    Greg Alsobrook

    Greg Alsobrook Lifetime Achiever

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    Apr 1, 2007
    Please keep this thread limited to issues only. Please provide as much detail as possible when reporting an issue, and submit a diagnostics report and post the report ID with your issue.
     
  2. Jul 5, 2010 #2 of 23
    afulkerson

    afulkerson MI Citizen Corps Vol of Year

    1,764
    21
    Jan 14, 2007
    HR24-500
    Report #: 20100705-1CF8

    In the all list for channel 1096 there are several movies such as "Book of Eli" that show up with a green check mark but only options are: Cast and crew, You might like, Parental and Done. There is no option to play the movie.

    There are several of these movies with the green check mark and no Play option.

    I have had several movies that I have queued up and have not gotten any of them to download, they only show in the queue. These have been there since I started the test and I have not received any downloaded movies on any of my three recievers in the test. I only sent a report from one but I think they are all have the same symtoms. :(
     
  3. Jul 5, 2010 #3 of 23
    TBlazer07

    TBlazer07 Large Member

    4,867
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    Feb 5, 2009
    Florida
    For me the "check marked" ones have been the ONLY ones I have been able to watch. They check mark seems to mean they are all already downloaded to your HR and ready for "instant" viewing. I have the "buy and watch" option immediately when I select any of those.

    NOTHNG I have added to the queue has ever been downloaded going on 6 weeks. The only things I see that get queued and that I can watch are the "checked" ones.
     
  4. Jul 5, 2010 #4 of 23
    afulkerson

    afulkerson MI Citizen Corps Vol of Year

    1,764
    21
    Jan 14, 2007
    HR20-100 report # 20100705-30A4
    HR24-500 report # 20100705-38EC

    Your post made me go back and look at my other two receivers and the results are different. The movies that are checked on my previous post do have a green checkmark on the HR24 receiver but the options are different, there are less options listed. There is none that have a green checkmark on the HR20 receiver.

    So I have different results depending on which receiver that that I look at.
    Now I really am confused. None of the queued movies have ever been downloaded and the green checkmarks have different options and come and go depending on which day and time that I look at them.


     
  5. Jul 5, 2010 #5 of 23
    afulkerson

    afulkerson MI Citizen Corps Vol of Year

    1,764
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    Jan 14, 2007
    "The book of Eli" showed up in my playlist even though I did not select it from channel 1096. It show that it was downloaded on 7/1/10 even though it did not show up in the play list until today. It was never in my queue of moves to download.

    In channel 1096 it did have the green checkmark but it did not have any way to play it from there, the only way to play it was from the playlist.
     
  6. Jul 6, 2010 #6 of 23
    Steve

    Steve Well-Known Member

    23,065
    154
    Aug 22, 2006
    Lower...
    20100706-3F68

    Wife and I watched Alice in Wonderland in 1080p last night. PQ was great, but volume for the Leonard Maltin critique before the movie and the "extras" after the movie was way too low.

    There were occasional half-second audio dropouts during playback (maybe a dozen in 2 hours). I REPLAYED over the first couple, and they didn't repeat. We were watching it locally on an HR24-500 connected optical to a Yamaha RX-V2600.

    By the way, this movie appeared in the playlist with a green "Q".
     
  7. Jul 6, 2010 #7 of 23
    Canis Lupus

    Canis Lupus You make it, We break it

    4,722
    1
    Oct 16, 2006
    Was charged for The Wolfman on my account on 7/3 even though no one was there to watch it.
     
  8. Jul 6, 2010 #8 of 23
    Davenlr

    Davenlr Geek til I die

    9,142
    29
    Sep 16, 2006
    HR22-100 20100706-1777
    HR24-500 20100706-4664

    Received one movie on the HR22 over a month ago. Was billed the same day, was never credited for the movie (I listed it on the watched movie thread). Have several movies in que on both DVRs and have not received any except Avatar over a month ago.
     
  9. Jul 7, 2010 #9 of 23
    Golfman

    Golfman Icon

    921
    0
    Dec 20, 2007
    Reston, VA
    HR21-100
    Diagnostic report key #: 20100707-468A
    CE:0x3fc

    Was receiving movies from 1096 fairly regularly but haven't received anything new for 17 days now even though I have 22 queue entries.
     
  10. davemayo

    davemayo Hall Of Fame

    1,118
    1
    Nov 17, 2005
    I still haven't had a movie download. Am I missing something?
     
  11. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

    14,043
    95
    Jan 24, 2007
    20100708-1EB6, HR24-500

    "Men Who Stare At Goats" is no longer in my Queue. The history shows it was canceled last night at 1:03 a.m.

    The info screen reads, "This showing was canceled because of programming update. (13/0/)"

    At 1:00 a.m. “It’s Complicated” was downloaded.

    I tried to add "Men Who Stare At Goats" back into my Queue but I got the following message...

    "Would you like to add this channel to your DIRECTV package? Visit directv.com or call 1-800-DIRECTV to subscribe."

    As of now, I can not add this movie to my Queue. I have three movies in my Queue and each time I try to add another movie I get this message.

    I can add movies to the Queue on my HR21-100.

    Mike
     
  12. geaux tigers

    geaux tigers Icon

    551
    0
    Nov 10, 2005
    I tried to add Home of the Giants to my queue and it gives me an option to "Would you like to add this channel to your DirecTv Package?" rather than adding the channel to my queue.
     
  13. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

    14,043
    95
    Jan 24, 2007
    Which receiver? Did you run a report?

    Mike
     
  14. geaux tigers

    geaux tigers Icon

    551
    0
    Nov 10, 2005
    The problem appears to be occurring on all of my recievers. I tried adding Youth in Revolt to the receiver in my child's bedroom and received the same message. The only titles I can add are those labeled In Theaters.

    HR24-500
    Report# 20100708-2E1C

    Is anyone else having this problem? Additionally, all of the movies in the queue on that receiver were deleted although I did no delete them. I pulled up the history on this DVR and it shows that Youth in Revolt, Crazy, Pretty Bird, The Good Guy, and Jack and the Bean Stalk were cancelled from being recorded because the channel was not authorized.
     
  15. geaux tigers

    geaux tigers Icon

    551
    0
    Nov 10, 2005
    HR25-500
    Report#20100708-25BA

    This my bedroom DVR. I pulled up the history under manage recordings. Gunfight at La Mesa, Jade Warrior were cancelled because of programing update. The Private Lives of Pippa Lee, God Killer were cancelled because the program was no longer available.

    Can only add titles from In Theater to this DVR as well. However my queue appears to be intact for the most part.
     
  16. Blurayfan

    Blurayfan Hall Of Fame

    1,758
    8
    Nov 16, 2005
    Illinois
    Report ID: 20100708-433F
    I also just received the "Would you like to add this channel to your package." message when attempting to add a title from 1096 on my HR24-500.
    Update: HR21-700 is able to add items to Queue, it appears 1096 now requires the CE release 0x3FC or higher.
     
  17. geaux tigers

    geaux tigers Icon

    551
    0
    Nov 10, 2005
    HR24-500
    Report#20100708-38F4

    This is my kitchen DVR. the queue appears to be intact but I can only add movies from In Theaters. Any other movie I try to add brings up the message "would you like to add this channel to your DirecTv package? Visit directv.com or call 1-800-DIRECTV to subscribe." This is the same message that I get on the other DVRs as well. My queue appears to be intact. A review of history under manage recordings shows the following.
    Happy Tears and The Good Guy recording was cancelled because the channel was not authorized.
     
  18. geaux tigers

    geaux tigers Icon

    551
    0
    Nov 10, 2005
    HR24-500
    Report #20100708-4CE

    This is my main DVR in the den. I can only add movies from the In Theaters area. Any other area and I recieve the same message that I reported about from my other DVRs.

    The history of this DVR found under my recordings shows the following. The Stranger, Gunfight at La Mesa, Jade Warrior, and Home of the Giants were cancelled due to a programing update. Jade Warrior, Home of the Giants,and Easier Before Practice were cancelled because the channel was not authorized. The Private Lives of Pippa Lee, Godkiller, and Coco Before Chanel were not downloaded because the program was no longer available.

    I know I listed some titles under more than category but this is because they were cancelled more than once for different reasons.
     
  19. Golfman

    Golfman Icon

    921
    0
    Dec 20, 2007
    Reston, VA
    HR21-100
    Diagnostic report key #: 20109709-39B8

    Watched "A Single Man" this afternoon and again had to crank the volume up 100% of the level used normally to get an adequate audio level. Also experienced very minor pixelation near the end of the movie.
     
  20. matt

    matt New Member

    4,858
    1
    Jan 11, 2010
    HR20-100
    Report 201007090-2EB4
    Cinema Field Trial

    A Single Man and Percy Jackson now have a green check mark by them, along with Hot Tub. I opened single man and there is no option to play it and it says not available in the title bar at the top. It I go back to the 1096 lists, and just hit play instead of select on it, it plays. I tried this with Percy Jackson and Hot Tub to find the same thing. I hooked up the internet and sent a report. I am behind one CE version, as you probably see in the report, 0x318. I will get back up to speed on tonight's CE.
     

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