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Directv.com question

Discussion in 'DIRECTV General Discussion' started by greghowell1359, Jan 10, 2009.

  1. greghowell1359

    greghowell1359 Cool Member

    Jun 16, 2007
    I logged into directv.com to check the status of a recent call i made to them about a broken dvr and it listed "ERP_D4 Group" under pending orders. Does anyone know what this means?
  2. DishCSR

    DishCSR Godfather

    Jan 14, 2004
    erp means, equipment return program not sure what d4 group means, it can take up to 21 days to get your replacement
  3. CJTE

    CJTE Hall Of Fame

    Sep 17, 2007
    I'm curious as to what you ended up receiving?

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