So this spring my apple tree finally grew large enough to block my satellite dish. I'm evaluating what I really want to do (as moving the dish means actually getting it up on a really high roof). I decide to use the Covid summer to save a little money and try some of the streaming options. I call DTV on May 25, telling them my dish is blocked and I'd like to suspend the service for a while in order to figure out what I would like to do. No problem, we can suspend your service for up to six months, and charge you $7.99 a month to keep the account active. Not once to they offer to send someone out to move the dish and keep me going, which I thought was odd but whatever. So they send keep sending me a bill for the full amount of the month (through 6/11) because they always bill ahead. I wait until I get the bill that actually reflects service through 5/25 (can't remember when that actually came, I do know on 6/18 they were still trying to collect the whole amount. Sometime after 6/18, I get the correct bill which I pay on 7/3. Today I get a bill for $232, for a partial month from 7/3-7/11 and then from 7/12-8/11. I call and ask for them to help me out, why am I getting a bill for services that should have been suspended since 5/25. After 41 extremely confusing minutes, the lady comes back and says we can't suspend your service until your account is current (first time I'd hear that and difficult to pay the right amount when they keep asking for more than I owe and it takes them a month to process the correct final bill), so the account wasn't suspended and I owe them the $232. Basically "it's your fault sir". I ask to talk to someone in customer loyalty (I've been with them this go around since 2003). I get bumped up to someone who I explain things to, he genuflects about how sorry he is, and after another 25 minutes and talks with his supervisor tell me that the best they can do is knock $100 off the $232 bill (for TV I'm not using and actually can't receive a signal for), but "don't worry, because we bill ahead the amount left is what you will have to pay when you come back for the first month of service". Huh?? I know they are hemorrhaging customers, but is this really what it is these days with these guys? Does this seem completely screwed up to anyone else? Anyone else experience anything like this?