I can tell you that for certain that Directv is doing everything they can to Fix this Problem and I can't tell you who my Sources are but they both Assure me that the next Release should help alleviate the Speed Problems. It may not be a Perfect Fix and may need a couple of more tweeks but it should help a lot of people. I agree with you that Directv should change their Business Model and Replace every customer's old DVR when they complain that they have a problem as I have been told by Ellen Filipiak's Office (she is Vice President in charge of Customer Service) that they are very much aware of the problem and it will be fixed. I think they should Replace all Old HR20s, HR21s, HR22s, HR23s with HR24s and Be Done With The Problem. That is what I would do if I were President/CEO!!!