Separate names with a comma.
Discussion in 'DIRECTV General Discussion' started by RollsRoyce, Sep 26, 2012.
Based on what I have heard, yes.
so basically just something that states your an employee. from what i've seen most of the people here who work for directv already have that, dont they?
And if they don't identify themselves, what's wrong with that?
I always assume everyone is lying on the Internet to at least some extent, starting with their screen name. Some DBSTalk members are telling whoppers.
Doesn't bother me. It makes it a lot easier to deal with some folks here when I don't believe what they say.
Evidently DirecTV does not want to follow in Dishnetworks footsteps and establish a group like the D.I.R.T. team.
They are official Dish representatives and can be PM'd with problems. There is No reason DirecTV couldn't do it too, They just seem to lack the desire to do it.
Nor would I want them too. The D.I.R.T. team is just Dish Network propaganda.
I would think you should know better then me, since you have it in yours?
But if they help users, it's not a bad thing. We can do a lot to help people, but obviously there are limits to what we can do.
And based on some of the experiences I've had with other companies, I've gotten better support from their social networking based reps than phone reps.
This happens to me regularly.
I do the same thing, and I'm not an employee of anything satellite/TV related other than this site (where I am an unpaid volunteer).
And with that role I am obligated to point out the rules from time to time - the following rule might be appropriate for the topic of this thread:
The opinions of our staff members are their own and do not necessarily reflect those of DBSTalk.Com or any other company. From time to time, our staff's close relationship with manufacturers and service providers may lead to an exchange of gifts, and both staff members and testers may be given equipment or services for testing or evaluation purposes without charge. DBSTalk.Com registered members who are compensated for their opinions or posts must reveal this when discussing any product for which they are compensated. Where appropriate, further disclosures will be made on specific products and services.
As far as I know, the only posters who are compensated for their posts are the DISH Internet Response Team members. There are examples of where they have been extremely helpful but they too get raked over the coals by members who (in my personal opinion) often expect too much.
It is good to see poster's relationships with the companies disclosed ... even though it is not required unless they are compensated for their posting. But keep in mind that a disclosure that states someone works for DirecTV does not make that person your personal contact "buddy" that you can demand service from 24/7. Please be respectful.
Just a curious off-topic thought since DISH and DirecTV have operations a few miles away from each other, do you guys ever get together with the DISH folks down on 71st St. and compare notes & swap stories?
Half of us down here used to work for Dish! (well not literally half but there definitely are a few former Dish employees who moved to D*)
Different opinions is what solves problems, makes us think more.
If we all agreed and were all wrong what would we get done ?
If we were all right all of the time, we would not need to be here.
Don't be shy, write it down and put it out here for us. If someone gives you too much crap use the Ignore User feature and don't read what they write. I have one poster on my list and it makes my life a lot more pleasant.
And on the contrary,I've never once seen a Directv employee take a position contrary to their employer.
^ So you're saying that DirecTV employees "DO have the common sense to know what kind of information [they] can and cant say in a public forum."
I really don't get the issue here. People have enough sense not to risk their job by saying something stupid on an Internet forum. BFD. I don't swear in church or in front of my mother. Do I earn a medal for that, too?
NEVER bite the hand that feeds you!
Perhaps because employees can see, and care, about both sides of the situation. The impact it has to customers and the impact is has to the business. There are times when decisions are made that may not be popular but may be necessary. It doesn't make them less frustrating for the customer or the people who have to deal with the customer's.
I can bet that every employee who orders equipment would love to be able to place orders for specific models or be able to drop ship equipment for self installations. However those same people would say keep it as is if they had to be impacted by it through reductions of pay increases or if there was a negative impact on their metrics if customer's called back and ordered an installation because they couldn't do it.
So while employees may "side" with the company more it's because we have to care about both sides. When I'm a consumer with other companies I don't have to care about them and I can focus solely on what I want and need.
Some do but you can always tell new employees that pop on here. Unfortunately there are some who want to get some street cred. Others do things like copy and paste from internal sources. Are they malicious? Not necessarily but it always raises red flags.
With that said I would also encourage people no matter what to post without worry about people giving you flakk.
Most companies have guidelines as to what they disclose about the companies they work for, or their customer's information.
Wonder if macfan601 was ever in the service