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Directv firmware screwed resolution

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by buggs1a, Jun 2, 2012.

  1. Jun 3, 2012 #41 of 115
    Alebob911

    Alebob911 Hall Of Fame

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    Why does one need to see the AVR overlay anyways? I usually just watch the programming that DIRECTV delivers to my TV. I understand that this issue is annoying but is it really that big of a deal that it you have to get so upset because there is not an immediate fix? I say watch TV and enjoy and wait for the day that you wake up and find DIRECTV has found the bug and corrected it. Oh, may I suggest www.monoprice.com for you future cable needs. :)
     
  2. Jun 3, 2012 #42 of 115
    Casey21

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    I'm with you Buggs1a as far as having access to the on screen menu as i have the same issues you do. We paid enough for our av receivers and should be able to use all of their feautures as intended. All others that don't care about having access to your sound overlay or onscreen menus that's fine but we would like access to ours.
     
  3. Jun 3, 2012 #43 of 115
    texasbrit

    texasbrit Well-Known Member

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    OK, yes this IS a DirecTV firmware issue. No, it does NOT affect everyone. Over on the directv forum, about 90% of people reporting the HDMI issues (including losing the on-screen GUI) are using Denon A/V receivers. About 5% are using Yamaha, and the others are "miscellaneous".
    I use Sony A/V receivers and have not had these problems, with this specific release.
     
  4. Jun 3, 2012 #44 of 115
    buggs1a

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    I have heard of mono price but doubt theyre any better. Also I like to support local.

    Things get to me mentally so when something is amiss then that don't sit we'll with me. So I sold my Yamaha and tried an arcam avr360. No problem there but no features so I took it back. I have now the Marantz sr7005 and the problem is worse then with the Yamaha in that it happens more often. So I got rid of one receiver for another that has the same issue. Sheesh how stupid. And I can't return the Marantz cus they won't let you after like you try one already. They don't wanna loose money on open box.
     
  5. Jun 3, 2012 #45 of 115
    texasbrit

    texasbrit Well-Known Member

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    I can't believe some of the responses in this thread. The issues will probably be fixed in a couple of weeks...
     
  6. Jun 3, 2012 #46 of 115
    dpeters11

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    Thy aren't actually better, that's kind of the point. I do understand supporting local businesses, I just paid $20 extra for a bike component to support a local guy. But at least I hope it's not a Monster cable.
     
  7. Jun 3, 2012 #47 of 115
    buggs1a

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    Nope, not Monster.
    I just hate the issue but at least turning off then on the tv fixes it, even if it is only temporary.
     
  8. Jun 4, 2012 #48 of 115
    samrs

    samrs MANC

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    I also have a Sony. :)
     
  9. Jun 4, 2012 #49 of 115
    Shades228

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    It sounds like the way they handle the resolution detection. People keep posting the same problem but yet don't post any settings for the receiver.

    So I reset my DIRECTV receiver and the AVR UI went black each time the DIRECTV receiver loaded a new image that changed resolution but then it came back on immediately and it was not distorted.

    I'm guessing that people who have this problem probably have native on and perhaps the AVR doesn't change the resolution of it's gui its just the resolution that is present at the time it's pulled up.
     
  10. Jun 4, 2012 #50 of 115
    buggs1a

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    I've changed settings and never work.
     
  11. Jun 4, 2012 #51 of 115
    hasan

    hasan Well-Known Member

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    Take that cable back, it should cost less than $12.00. You can buy it at Wally World for 16, and probably less than 10 from Monoprice.com (where a lot of the old timers here buy all their cables, hdmi included)
     
  12. Jun 4, 2012 #52 of 115
    hasan

    hasan Well-Known Member

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    I'd lose my affection for any sales manager who sold me a cable worth ten buck for $90. Any competent sales person would know that the cable is not worth that much money, and is of no advantage to the customer.

    I know their job is to make money for the company, but this is s business transaction (it's two way), and taking advantage of the ignorance of the customer is a reprehensible practice. I'd never set foot in that store again.
     
  13. Jun 4, 2012 #53 of 115
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    There's also the saying "a fool and his money are soon parted". ;)
     
  14. Jun 4, 2012 #54 of 115
    Casey21

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    No, that's not correct. I can see why you would make that assumption. However, not only is the GUI a strange font and stretched out it also is not in its correct location. It will randomly appear at different parts of the screen when the channel is changed. I've researched this ad nauseum here and in the DTV forum regarding this exact same issue and it's a DTV problem with their software that needs to be resolved. DTV is aware of the issue.
     
  15. Jun 4, 2012 #55 of 115
    joed32

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    A 6' optical cable at monoprice is $4.81 + shipping.
     
  16. Jun 4, 2012 #56 of 115
    BlackCoffee

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    The cause of this latest problem is DIRECTV. I pulled my non-DVR receiver and hooked it up to the Yamaha and it has no problem. If it were the tightening of the HDCP both receivers would demonstrate the same problem. Also, the problem goes away when you power-off and power-on the AVR. IMHO, it has to do with the walking of resolution on channel changes by the DVR. The other problem people have been reporting is the output of resolutions from the DVR that are not selected with Native off (480p and 720p).

    One last point, if we put this on the AVR makers, then that means a DTV software update generates a problem at Yamaha, Denon, Marantz, and it also looks like Sharp TVs are having problems. Sounds like it is the DTV side of the interface.
     
  17. Jun 4, 2012 #57 of 115
    BlackCoffee

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    From my troubleshooting, this is definitely not a Yamaha problem. In fact, the Yamaha is doing it's best to deal with DTV failure to meet the HDMI handshake standards.

    The first thing to realize is that the DVR is not properly handshaking with the receiver. It appears that the signal resolution that is being passed is not the signal resolution that is generated. When this happens the Yamaha does a couple things. On the 1080p signal, the Yamaha fails to meet HDCP standards and people end up with a blank screen. For lower resolutions, the Yamaha realizes something is messed up so it degrades to passing native resolution instead of up converting to 1080p for the HDMI monitor output. However, it incorrectly constructs the GUI on the wrong resolution. Hence the screwed up AVR GUI. This is easy to confirm because you can check the signal going into the TV and the resolution is different than the signal the Yamaha thinks it is getting.

    So in answer to your question on why this is not a Yamaha graphics problem-it is becuase this DTV software release fails handshake standards which then causes a graphics problem.
     
  18. Jun 4, 2012 #58 of 115
    BlackCoffee

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    The AVR overlay is required for some of the setup features. If you are running multiple sources through your AVR (I have five), access to the setup menus is important.

    Secondly, it is not just bad GUIs. On some channel changes the entire picture is lost when the handshake fails. To solve this problem, you need to power-off and power-on the AVR.
     
  19. Jun 4, 2012 #59 of 115
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Thanks for posting this. I think this is the first mention of the Yamaha scaling/deinterlacing the video, which now makes more sense as to how or why this problem happens.
     
  20. Jun 4, 2012 #60 of 115
    buggs1a

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    I don't buy cheap stuff quality. It would not cost so little. The stuff they sell is no where near as good. Even if one may not tell the difference. Cost does matter. However I am sure I would be fine with those cables there, but I'd get a better one.

    How can you say I can buy my cable there for $16 when you don't know what I got? Lol, you psychic? I'm being friendly here.
    Ok, I got the cinnamon audio quest 1.5 meter optical. I know it's not worth $70 and I know cheaper won't have a noticeable difference in sound. But I'm guessing it's a better made cable or parts then the ones there for $16. Ok, not sure, just guessing. Unless they can sell so cheap because they buy tons from the manufacturer.
     

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