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Discussion in 'DIRECTV General Discussion' started by Barcthespark, Jan 12, 2010.
BBB, Swanni are a perfect match...both are overblown.
Not surprising. Even the knowledgeable people on these sat boards have been screwed by contract renewals and such.
They need to do some work.
Please stop reading TVPredictions. It's like the National Enquirer of the blogosphere... and that's bad since the blogosphere is generally national-enquirer-y anyway. :lol:
If my company was financially successful as Directv, I'd not care if BBB gave me a F.
I do not care for Swanni, but he does get some things right.
As far as them being successful, it catches up with you after awhile, regardless. Dish went through a rough patch with service, but they now have English speaking csr's and a very handy chat program. Like I said, Directv needs to do some work.
Why? Is that report wrong? I've been hit with bogus contract extensions several times in the short time I've had DirecTV. It's standard operating procedure for them, and it needs to stop. They deserve the bad press from BBB complaints.
Didn't say anything about the BBB complaints, just asked people to stop reading Swanni since he's an incompetent boob.
The BBB is nothing more than a shakedown racket. You can read into this as DirecTV didn't pay annual dues. If they pay up, the rating will suddenly turn into an A.
Please keep your biased requests to yourself. The article stated facts and had nothing that resembled National Enquirer hype.
I see. So anyone who dares criticize DirecTV is an idiot.
What's truly amazing is that Comcast got a B+.
Swanni is...plain & simple. His "article" was not simply a cut & paste of info from BBB.
The BBB calls me all of the time to try to get me to advertise my company with them. They've been calling me every few months for many years and each time I say 'no thank you'.
Wait a minute, actual Dish service calls are handled in the United States now instead of India? Can anyone verify that this is on service calls and not just initial installs? If I could be sure of this I'd run back to Dish. The India call centers were the final straw as to why I left. Since Malone and company can't negotiate any better than Charlie to keep channels on anymore and Dish has the HBO's that we were told we would have almost two years ago, Dish is looking a whole lot better if they've really fixed their customer service. The past six months has been more right on about DirecTv than I wanted to admit.
If you read the article you will see these are regional grades, not overall grades. The Directv grade is for the Los Angeles market only.
WOW SWanni! You sure are trying to smear The DirecTV name as much as possible! You must be on Charlie's payroll ! Poor Bastard
BBB only grades with the complants they receive......not surprised D* gets a F
+1,000000000000000 to that.