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DIRECTV Gets 'F' From Better Business Bureau

Discussion in 'DIRECTV General Discussion' started by Barcthespark, Jan 12, 2010.

  1. Jan 12, 2010 #1 of 335
    Barcthespark

    Barcthespark Godfather

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  2. Jan 12, 2010 #2 of 335
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    BBB, Swanni are a perfect match...both are overblown.
     
  3. Jan 12, 2010 #3 of 335
    Jason Whiddon

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    Not surprising. Even the knowledgeable people on these sat boards have been screwed by contract renewals and such.

    They need to do some work.
     
  4. Jan 12, 2010 #4 of 335
    tcusta00

    tcusta00 Active Member

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    Please stop reading TVPredictions. It's like the National Enquirer of the blogosphere... and that's bad since the blogosphere is generally national-enquirer-y anyway. :lol:
     
  5. Jan 12, 2010 #5 of 335
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    If my company was financially successful as Directv, I'd not care if BBB gave me a F.
     
  6. Jan 12, 2010 #6 of 335
    Jason Whiddon

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    I do not care for Swanni, but he does get some things right.

    As far as them being successful, it catches up with you after awhile, regardless. Dish went through a rough patch with service, but they now have English speaking csr's and a very handy chat program. Like I said, Directv needs to do some work.
     
  7. Jan 12, 2010 #7 of 335
    mdavej

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    Why? Is that report wrong? I've been hit with bogus contract extensions several times in the short time I've had DirecTV. It's standard operating procedure for them, and it needs to stop. They deserve the bad press from BBB complaints.
     
  8. Jan 12, 2010 #8 of 335
    tcusta00

    tcusta00 Active Member

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    Didn't say anything about the BBB complaints, just asked people to stop reading Swanni since he's an incompetent boob.
     
  9. Jan 12, 2010 #9 of 335
    trekologer

    trekologer Legend

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    The BBB is nothing more than a shakedown racket. You can read into this as DirecTV didn't pay annual dues. If they pay up, the rating will suddenly turn into an A.
     
  10. Jan 12, 2010 #10 of 335
    vilos

    vilos Cool Member

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    Please keep your biased requests to yourself. The article stated facts and had nothing that resembled National Enquirer hype.
     
  11. Jan 12, 2010 #11 of 335
    mdavej

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    I see. So anyone who dares criticize DirecTV is an idiot.
     
  12. Jan 12, 2010 #12 of 335
    hilmar2k

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    What's truly amazing is that Comcast got a B+.
     
  13. Jan 12, 2010 #13 of 335
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Swanni is...plain & simple. His "article" was not simply a cut & paste of info from BBB.
     
  14. Jan 12, 2010 #14 of 335
    n3ntj

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    The BBB calls me all of the time to try to get me to advertise my company with them. They've been calling me every few months for many years and each time I say 'no thank you'.
     
  15. Jan 13, 2010 #15 of 335
    aramus8

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    Wait a minute, actual Dish service calls are handled in the United States now instead of India? Can anyone verify that this is on service calls and not just initial installs? If I could be sure of this I'd run back to Dish. The India call centers were the final straw as to why I left. Since Malone and company can't negotiate any better than Charlie to keep channels on anymore and Dish has the HBO's that we were told we would have almost two years ago, Dish is looking a whole lot better if they've really fixed their customer service. The past six months has been more right on about DirecTv than I wanted to admit.
     
  16. Jan 13, 2010 #16 of 335
    ajc68

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    If you read the article you will see these are regional grades, not overall grades. The Directv grade is for the Los Angeles market only.
     
  17. Jan 13, 2010 #17 of 335
    SPECIES11703

    SPECIES11703 AllStar

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    WOW SWanni! You sure are trying to smear The DirecTV name as much as possible! You must be on Charlie's payroll ! Poor Bastard

     
  18. Jan 13, 2010 #18 of 335
    rkr0923

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    BBB only grades with the complants they receive......not surprised D* gets a F
     
  19. Jan 13, 2010 #19 of 335
    Coca Cola Kid

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    +1,000000000000000 to that.
     
  20. Jan 13, 2010 #20 of 335
    captain_video

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