Somebody forgot to tell DirecTV these rules because they referred to themselves as "DTV" on my last bill too. And I've really enjoyed watching all that "capacity" the past several months. I can imagine a restaurant operating that way. You order soup and all you get is an empty bowl. If you complain, they say, "but Sir, you didn't read the fine print. We only promised capacity. With this empty bowl, we've delivered on our promise. Isn't it delicious?"