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DIRECTV HD DVR is Slowwwwwwwwww

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Mark Walters, Oct 4, 2009.

  1. Steve

    Steve Well-Known Member

    Aug 22, 2006
    I was recently reminded in another thread that it's actually a 300Mhz CPU, equivalent in speed to the Pentium chip released in 1999. As you point out, tho, MPEG decoding, which is probably the most CPU intensive task the HR2x needs to do, is off-loaded from the CPU and handled by a dedicated co-processor. It's a physically separate chip from the CPU in the HR20, and a virtually separate chip in the HR21/22/23's.
  2. RACJ2

    RACJ2 Hall Of Fame

    Aug 2, 2008
    I just tried pressing Info first & then entering the channel # & it did work much better. Possibly because it doesn't have to pull up the banner screen at the same time as it enters the first number? Although on interactive channels like 701, it still had some problems. On those channels pressing Exit (to disable the interactive feature) then Info seemed to help.
  3. allenn

    allenn Icon

    Nov 19, 2005
    Thank you, thank you! This is the same problem I have tried repeatedly to explain in my posts. You are the first to acknowledge the exact same issue I have with my Hr21-100. My Hr21-700 is not affected. The difference between my two Hr models, is the 100 model is networked and the 700 is not. Somehow I bet the network interface is the culprit and not the dvr model. The problem has occurred for me in the last 3 releases.

    This is what makes this a great forum!
  4. bearcat250

    bearcat250 Legend

    Feb 19, 2004
    If I go slow it would change to the channel number of the first digit I press (channel 2) then it would change to the channel number of the second digit (channel 4). I would have to use quick tune to go back to Fox News.
  5. dcowboy7

    dcowboy7 Hall Of Fame

    May 22, 2008
    Pequannock, NJ
    I have a tip for that too:

    - put remote down.
    - get up from couch & walk over to dvr.
    - change channel on faceplate of dvr.
    - go back to couch.
    - pick up remote....just because.

    Works great. :D

    *Of course going from channel 244 to 707-1 takes awhile.
  6. Syzygy

    Syzygy Hall Of Fame

    Dec 5, 2005
    Totally unfunny. :nono2: And your sarcastic "tip" probably wouldn't work for bearcat250. I have a hunch that his box would be just as slow to react to front-panel entries.
  7. Movieman

    Movieman Hall Of Fame

    May 8, 2009
  8. Rpbertxyz

    Rpbertxyz AllStar

    Feb 22, 2006
    Ive got a Pronto, and I couldn't get the channels (macros} to work consistently for almost a year on my HR22-100. Your tip has solved the problem, so that I can add info to the macros. Like somebody says, I hope somebody at Directv takes notes and gets it fixed.

    Thank You Bob H.
  9. Mark L

    Mark L Godfather

    Oct 23, 2006
    Cannot wait for the Tivo

    Their ad slogan should be "Tivo, It just works!" :lol:

    Exactly! Sluggish guide response, 2-0-6 turns into 20 "channel unavailable"

    I will admit, my HR20 is lightning speed compared to my HR21, but the SD Tivos still run circles around the HRs

    Wow, that did work! Thanks

    Here's my question:

    Why does the guide banner have to show up everytime after a channel change? That is one thing I cannot stand! I know what channel I'm going to, there is no need for the banner to come up again. It doesn't do it on my DirecTivos at all!

    If I go to ESPN 206, I just want the channel to change and that's it. The guide banner just slows things down once again. I severely hope they take this feature off in a future update. Perhaps a "no channel banner" option, it'd make me so happy.
  10. Lee L

    Lee L Hall Of Fame

    Aug 15, 2002
    I noticed teh INFO trick wors as well. It must "wake up" the reciever and interrupt some background process so it can start responding or something.
  11. itguy05

    itguy05 Legend

    Oct 24, 2007
    Mhz does not equal performance - RISC is much more efficient than, say CISC and often performs at a 1.5-2x higher level than its Mhz would suggest.

    For example, the PowerPC G3/G4 at, say 800 Mhz were often as fast as a Pentium 4 at 1.6Ghz.

    And I can't imagine shuffling 1920x1080 on something pretty static takes that long.
  12. bobcamp1

    bobcamp1 Icon

    Nov 8, 2007
    Microprocessors today are RISC/CISC hybrids. Some are more RISC than CISC and vice versa. And a 1 MHz part will run slower than a 1 GHz part, so it is at least some indicator of performance.

    That has nothing to do with this topic -- I don't believe there is a real microprocessor in the DVR. Designs like this are either:

    1. One microprocessor running the show with one or more FPGAs doing the grunt work.

    2. One or more FPGAs that have virual processors in them. One or two virtual processors run the show, the others do the grunt work. These virtual processors are always way slower than a real one.

    I've had much more success with option #1 than option #2. But we'd have to compare the chips used in various DVRs to see if D* short-changed themselves in hardware, and that would be very difficult.

    One thing's for sure -- with this many people having problems, the DVR is simply not fast enough.
  13. Syzygy

    Syzygy Hall Of Fame

    Dec 5, 2005
    Can't wait? Me too. "It just works," sure, but Dish DVRs just work, too -- at long last. ;)

    I'm replying because "It doesn't do it on my DirecTivos" sounded wrong. To check, I changed channels a few times on my HR10-250, and sure enough, the banner popped up as soon as I entered the first digit -- as I remembered, and just as the HR2x boxes do (except, of course, for the big delay the HR2x always imposes before any response).
  14. Mark L

    Mark L Godfather

    Oct 23, 2006
    Let me rephrase, I was talking about when the channel actually changes.

    So if I put 2 0 6 for ESPN, yes the banner will come up at first, but once the channel changes, the banner doesn't show up again, it just goes straight to the program.

    Whereas, with the HR20,21,22s........... the banner comes up both times.
  15. gitarzan

    gitarzan Godfather

    Dec 31, 2005
    Whenever I let someone try out my HR21-200 remote who is looking at getting DirecTV none ever do because they say how slow the guide and channel selection is. I heard this from someone looking at my DVR today. I tell them that it has improved greatly over the last couple of years.
  16. Beckzilla

    Beckzilla Legend

    Oct 28, 2007
    I too am having these exact same symptoms and it is by far the biggest annoyance I have with DTV. This has been going on for a long time and remote response is pitiful. Have HR22-100.
  17. dpeters11

    dpeters11 Hall Of Fame

    May 30, 2007
    It will be interesting to see when those really seeing a speed issue get 0x0368. The speed is being reported as a big update.
  18. Beckzilla

    Beckzilla Legend

    Oct 28, 2007
    I am having this same problem and it is maddening!!!!!!!!!!
  19. bearcat250

    bearcat250 Legend

    Feb 19, 2004
    I've been a D customer for 9 1/2 years and never had a reason to call and complain about my D service, but I'm about ready. My question is, would it be worth a call to complain about the sloooooooooow remote respone that a lot of us have experienced in the past few weeks?
  20. Movieman

    Movieman Hall Of Fame

    May 8, 2009
    I would see if this new firmware that is being sent out to everyone makes a difference. If you still are not happy with the performance then it wont hurt to call.

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