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DIRECTV HD TiVo (THR22-100) Anticipation (Official Q311 Thread)

Discussion in 'DIRECTV General Discussion' started by Stuart Sweet, Jun 26, 2011.

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  1. Sep 18, 2011 #981 of 1071
    Maruuk

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    Funny, I've had 8 D* HD DVRs and none of them functioned properly.

    It always seems to revert to smug touters who stoop to virtual stalking (from thread to thread) vs. real users.

    Agenda vs. reality.
     
  2. Sep 18, 2011 #982 of 1071
    RMBittner

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    Since there are options, I'm wondering why you're still a DirecTV customer. I'm not trying to be funny or anything. As a soon-to-be DTV customer, I'm truly curious what there is about the service that has led you to stay despite the bad hardware you've encountered. Because, frankly, if I'd experienced half that many faulty DVRs, I would have left.

    Bob
     
  3. Sep 18, 2011 #983 of 1071
    Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    Alas, it is the people with the rare experience that can sound like thems with an agenda. The ones with the more common experience are sometimes trying to help, sometimes explaining they haven't had that problem, etc.

    I've many more than 8 DVRs, all have worked great. TiVo or DIRECTV.

    That leads many of us to believe you had an infrastructure problem of some sort. There just aren't that many bad DIRECTV DVRs.

    Cheers,
    Tom
     
  4. Sep 18, 2011 #984 of 1071
    Maruuk

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    Fair enough. It's certainly a combination of things that leads me to look optimistically at the new Tivo. I had a series of hardware failures with my first D* HD-DVR: Hard drive failures out of the box, many crashes, etc. These were confirmed by the techs as clear unit failures. And the replacements were often refurbs, or as I suspect, simply repackaged failed units they just shipped out again with no repair. It certainly seemed like that. These things were failing right out of the box. HR-20's, 21's, 22's. Don't think I ever had a 23, they jumped to 24s which is what I have now.

    I'm going to have to investigate this current input mess--multiple hits off one push, no response after 5-6 inputs. It's a train wreck. Certainly the RF/2.4Mz pollution is a culprit.

    Does the D* RF use 2.4Mz?

    IR is not really an option as I have no direct line of sight (it's below the bed sightline), and I need to control the unit from another room sometimes.

    The crashing/freezing requiring reboot was happening about once a week, sometimes more but lately that does seem a bit better. Longer periods between crash. Perhaps a recent D/L improved that.

    What's odd is the HR24 started out pretty good, quick (though kind of jumpy) button response, and pretty consistent. Just went downhill over time. Bought a new remote, no improvement.

    Thus hope for the Tivo. It has been a very frustrating experience over the years with D* hardware/software. And tremendously time-consuming.
     
  5. Sep 18, 2011 #985 of 1071
    tonyd79

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    If your issues are hardware related (bad drive, RF remote noise pollution) why would you think TiVo on the same hardware is going to fix them?
     
  6. Sep 18, 2011 #986 of 1071
    bonscott87

    bonscott87 Cutting Edge: ECHELON '07

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    Was just about to post the same thing. This new DirecTivo is just an HR22 with the Tivo software on it. Exact same hardware that Maruuk has had issues with. Tivo software can't magically fix hardware issues.

    As for me, I had my first Tivo way back in 2000. Had several DirecTivo's over the years and several DirecTV HRs. I had more issues with Tivo then the HR2x DVRs. The DirecTivo's overall were solid however I lost all recordings twice on two different units and wishlists never would record sports correctly. HR2x's were more reliable then that, never had a crash that lost recordings and the smart searches always autorecorded sports *correctly*.

    Disclaimer that I haven't had DirecTV for nearly 2 years now so I have no recent experience with the HR2x series. I currently have Uverse and am very happy with the service and their DVR is pretty solid.

    If I had to rank my favorite DVR UI's over the years:

    1) Windows Media Center
    2) DirecTV HR2x
    3) Uverse
    4) Tivo
    .....
    99) Charter
     
  7. Sep 18, 2011 #987 of 1071
    Draconis

    Draconis New Member

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    :righton::lol:
     
  8. Sep 19, 2011 #988 of 1071
    inkahauts

    inkahauts Well-Known Member

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    Is your dvr in a enclosed cabinet with no ventilation?

    How many units do you have? You only mention one in your bedroom. Do you have others that don't have issues?

    Have you tried using it IR for a while, even if it means leaning forward or what have you for a while just to see if you still have the same issues? I have 7 dvr all using rf and never had an issue with one, and many are next to other rf equipment.
     
  9. Sep 19, 2011 #989 of 1071
    Maruuk

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    The HR-24 is in an open cabinet, good ventilation, and the ambient room temp here seldom gets above 70.

    This is the only unit. I video-send (using a 2.4Mz transmitter) the output to a second TV in another room.

    I guess I will have to do the IR baseline check. Problem being that the button-push issues are so nasty that it's very hard to register the correct IR-to-RF-and-back sequences and it takes forever to get a confirm code. Took me about a half hour just to convert to RF.

    I am suspicious of the too-many-2.4s around, though. Tel, vidsender, wireless headphones, weather station, all 2.4 and all in the same room.

    Though I have read that D* remotes use the 430MHz RF range under FCC Part 15 rules, so there shouldn't be any conflict with 2.4Mz.
     
  10. Sep 19, 2011 #990 of 1071
    Maruuk

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    While it's true that hardware is hardware is hardware, we do know that firmware/software can affect performance/response issues. Otherwise all these D/Ls from D* would be meaningless. Many folks have reported improvements in input response, speed and other UI issues after certain revs came down the pike. And sometimes things even get worse after a D/L. But they do change sometimes. So hardware isn't the only determinant.
     
  11. Sep 19, 2011 #991 of 1071
    Jeremy W

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    What?
     
  12. Sep 19, 2011 #992 of 1071
    Maruuk

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    You have to execute a sequence of button-pushes to switch remote modes. That's great if your unit is responding correctly. Tough if it's not.

    Will the Tivo solve any of these issues? Maybe the software will clear up the input issues. If so, it'd be worth a lot.
     
  13. Sep 19, 2011 #993 of 1071
    Jeremy W

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    I don't understand why you'd spend a half hour fighting with your DVR instead of just walking up to it and using the buttons on the unit itself.
     
  14. Sep 19, 2011 #994 of 1071
    bonscott87

    bonscott87 Cutting Edge: ECHELON '07

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    I think all that other stuff is the root of your problem...remote wise at least. I had issues until I changed my cordless phone to a higher frequency (5.2?). I think it's pretty obvious you have a ton of interference going on. Go IR and see how it goes.
     
  15. Sep 19, 2011 #995 of 1071
    CuriousMark

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    As with everything else here, much of it is in the eye of the beholder.

    I made my way into the room where the HR24 lives and tried the smart search. It is pretty good, and fairly similar to a Guru Guide in function. It lumps new and returning shows together into a single list instead of providing two lists, but that is a minor difference. It seems to focus on networks only, I didn't see some of the cable premieres that the Guru Guide found. I suspect that is because Guru Guides are hand tailored and not just an automated search. All in all the search is a good 3/4 of a Guru Guide and the interface and jumps to the series link screens are nice.

    Your second suggestion of learning a DirecTV specific search programming language doesn't meet the ease of use test, but I can see how it appeals to programmer types. As descirbed it is limited to networks, but by tuning it to look on the cable channels it is a way to pick up what the search is missing. It is certainly not a substitute for the Guru Guides or Canned searches though, those are both nice easy to use features for the non technical TV viewer.

    I rate the Guru Guide on a TiVo higher than the canned search due to completeness. But I have to give UI points to the canned search with its show synopsis and direct access to the series link and upcoming showing information. I value the completenss more than the style so in a head to head competition I rate the Guru Guide as better, but not by a whole lot.

    Ninja edit: Others may value the search higher, to each his own.
     
  16. Sep 19, 2011 #996 of 1071
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    I just plain old don't know if the Guru Guide will make it into the THR22. What I do know is that in all these years that I've been hearing about it, I don't recall anyone saying it will.
     
  17. Sep 19, 2011 #997 of 1071
    CuriousMark

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    Agreed. However, it is an offshoot of kidzone on the standalone TiVo DVRs. Part of Kidzone includes hand crafted guides of child safe, or child friendly shows to use to populate the Childrens now playing list. The Guru guides are the versions for everyone and include sports guides, recommended show guides from people like "E" and such. Since Kidzone has been talked about as being included, there is a better than even chance that the Guru guide part will have also made it. The only reason they would not be there is if they were intentionally excluded for one reason or another.
     
  18. Sep 19, 2011 #998 of 1071
    tonyd79

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    That is because the expression I gave you is limited to channels 2 through 60. You can construct it anyway you want. Mine was focused on OTA channels so it was 2 through 60 (actually 2 through 54 would work in my market).

    As I said,I had big issues with the Guru Guides. It gave me stuff I cannot get because Tivo assumed I got every danged OTA channel they had in their database for about 150 mile radius. It also gave me SD channels rather than HD channels.

    As for the logic and language, it is very straight forward and easier to use once it is explained to you than the interface driven logical search on the Tivo. (BTW, I like the old advanced search they had that you go to through a hack...the UI one stinks to high heaven.)

    Lastly, because the Guru Guide is NOT a true search but an entry by "gurus" at Tivo, who says you can rely on its completeness? Craft your own search on either system and you will get better results.
     
  19. Sep 19, 2011 #999 of 1071
    RMBittner

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    I have to agree on this. I like the idea of Guru Guides much more than I like the implementation. For me, they're occasionally helpful for highlighting things that I might have overlooked, but the frustrations -- as noted by the quotes above -- make them only marginally useful at best. And then, only as information, not for actually setting up recordings or SPs.

    But, of course, YMMV.

    Bob
     
  20. CuriousMark

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    Agreed, I did say that it could be tuned to aim at the cable channels, so we are in agreement here. It is geeky, but for those so inclined it is a fine addition.

    I see. I don't have OTA so I can't tell if I would have that problem or not. I do see that guru listings for shows on channel that I do not get come up as unchecked by default. So it does seem to be paying attention to my channel list and only pre-checking those that I get or have enabled. Perhaps that is a recent improvement? You are talking past tense, so perhaps it would be better for you now. It is hard to say, but the issues you mention would have been fairly annoying. As far as SD vs HD goes, I am doing this with an S2 driving an H25, so I only get HD channels by default. Luckily the H25 squirts those out anamorphically and I record them at DVD 720x480 quality to give a pretty good SD experience for those shows. It's not HD, but lets me grab news and scifi stuff that conflicts with the network HD stuff we record on my wifes HR24.

    For you and me, yes, for grandma or a wife, probably not. That is the test I was applying as far as ease of use goes. A cheat sheet of the keywords would be needed for a beginner. It looks like, from your example, that keywords are derived from english language counterparts, but without a decoder ring, they aren't very guessable.

    Having played with both in the last 24 hours, I can say that the Guru guide is more complete than the canned search + your example + your example changed to look at the 240 - 300 range. Is it absolute, probably not, but someone spent time to make it complete and it appears they did a pretty good job. It is possible that significant time put into a group of handcrafted searches could find something it missed. It is also likely to be something pretty far off the beaten track.

    You have a system that works well for you and people can come here and read your posts and learn to do the same if they are so inclined. Those that don't know any better, at least have a canned search that gets them 75% or better of the way there. That should be good enough for most. When the TiVo comes out, if it has the Guru guide it will do a bit better than the canned search and users will probably like that.

    Guru Guide is not sufficient reason to dump an HR24 in favor of the THR22, but it is one small area where it is marginally better.
     
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