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Directv keeps amazing me

Discussion in 'DIRECTV General Discussion' started by vikefan, Aug 24, 2010.

  1. HDTVsportsfan

    HDTVsportsfan Active Member

    Nov 29, 2005
    Under your scenario that would make sense. You probably "owned" your HR10-250, so a replacement box would be designated as owned as well.

    For the OP's situation (at least how I read it), he's getting a new box downstairs and would be a lease. Unless of course they are are "replacing" that HR10-250 again....which they aren't supposed to be doing.
  2. vikefan

    vikefan Legend

    Jan 20, 2008
    If it means anything I bought my HR10-250 at best buy several years ago.
  3. flogduh

    flogduh Legend

    Nov 3, 2005
    You're putting words into his mouth - He called and asked what deal was available. I don't see anywhere in his initial post that he asked for a second swap out of the HR10..he simply asked what deals he qualified for. If DTV did their job right in the first place, his HR10 would have been flagged on his account as having been "swapped" and since he received a replacement HD DVR, it's likely a Loyal Customer offer, not a HR10 "swap". If DTV didn't do their job correctly on the initial swap, then they have no one to blame but themselves if they offer up another new "swap" when they shouldn't have.

    Motto of the story, don't be afraid to ask what DTV is willing to offer. Things change all the time. They always have the right to say no as well.
  4. Blaze

    Blaze Legend

    Jun 9, 2010

    That's what i meant "MPEG SWAP".:grin: I have a letter from Directv on that swap.

    I Bought my Receiver in 1997 and still have it, i asked the retention staff if i swap the Receiver out for (HD) can i activate it at a later time she said yup..

    there's no Commitment
  5. wingrider01

    wingrider01 Hall Of Fame

    Sep 9, 2005
    I believe no they are requiring the HR10 to be returned on the swap out, since they have been burned by this type of transaction before.
  6. nevea2be

    nevea2be Legend

    Sep 4, 2007
    Are you guys saying that if someone got an HR10 off of ebay that they could simply call up and get a new DVR upgraded for free?
  7. CCarncross

    CCarncross Hall Of Fame

    Jul 19, 2005
    I don't believe you can do that anymore...it was a scumbag move b4, now its a complete low-life move that I think they got wise to.
  8. HarryD

    HarryD Icon

    Mar 24, 2002
    Anytime you activate a 'new' receiver (new to your account)... it's a new two year commitment.... if you re-activate a receiver, then there is no new two year commitment.
  9. HerntDawg

    HerntDawg Legend

    Oct 6, 2008
    I have 2 old receivers, I am fully aware that I pay 5/mo.

    I do not like it, think the fee is crap. It is there....yeesh

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