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DIRECTV nomad PC version 1.01.40 and iOS version 1.0: Issues/Discussion

Discussion in 'DIRECTV Connected Home' started by Stuart Sweet, Oct 9, 2011.

  1. daveriv

    daveriv Legend

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    Jan 10, 2007
    Hi - I have a couple of questions - just received my Nomad last week. And apologize if these were already answered elsewhere.

    I'm using the PC application to manage what is prepared and available to download to my iPhone and iPad and noticing a couple of things:

    1) The PC app seems to regularly "re-prepare" shows. Meaning the show is available for download and already downloaded on my PC, yet the PC app shows that it is preparing. Is this normal?

    2) There are shows that were downloaded on my PC that are no longer on my DVR or available via Nomad. My understanding is that once a show is deleted from the DVR, it is no longer available on Nomad and is deleted anywhere it is deleted. I'm starting to wonder if this is not true, but it is deleted after the 30 day period even if it's no longer on the DVR/Nomad. Is this accurate.

    Thanks in advance for the input!
     
  2. daveriv

    daveriv Legend

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    Jan 10, 2007
    I think I figured out my first issue - looks like the external hard drive I have connected to Nomad "lost it's connection" and so Nomad was looking to prepare those on the internal drive????
     
  3. Lowpro

    Lowpro Mentor

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    Aug 23, 2009
    I just purchased the DIRECTV Nomad on Thursday. To my suprise it was sitting on my front porch when I got home from work on Friday. Had no issues last night getting things setup. Everything with off without a hitch until I started selecting items to prepare for download using the PC application. All the items I had selected were simply stating, "waiting to prepare....". After about 15-20 minutes it was clear to me there was a problem. A quick reset of the Nomad resolved the issue. In this case I just power cycled the device by holding down the red reset button for 3 seconds. Once powered back up it immediately started preparing each item one by one for download. Has been a little over 9 hours now and it's still going strong having successfully prepared 9 hours of programming for download. Have yet to download any content to my PC or iPhone. Looking forward to giving that a try later. For anyone setting up the Nomad for the first time it might not be a bad idea to just reset the unit after getting it setup prior to selecting any items to be prepared for download.
     
  4. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    First, welcome to DBSTalk!
    What was the clue you saw as to a problem? (i.e., anything in addition to a seeming stall)
     
  5. Lowpro

    Lowpro Mentor

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    Aug 23, 2009
    The "waiting to prepare..." message should only be shown for a given item in cases where there is already another item actively being prepared or if the DVR in question is unavailable for whatever reason. At least that's my understanding. In my case all items I had selected were showing as "waiting to prepare...". That begs the question, waiting for what? As there wasn't already an item actively being prepared I checked the status of each of my HD DVR's. Neither DVR was actively accessing recorded content from the other across the network or actively recording or playing an item I was trying to prepare. Also found no issues with the Whole-Home and Network status of each DVR or any issues with my home wired/wireless network and Internet connection. That left the Nomad which according to the indicator lights was just sitting there waiting for something to do. As such, I decided to perform a quick reset of the Nomad. As soon as it powered back up it immediately started preparing an item I had selected for download indicated by the blue status light which was slowing blinking. Confirmed the same when checking the PC application. That being said, when initially setting up the Nomad it downloaded and installed a firmware update. This would not be the first time I've had to perform a reset of a device to get it to working properly after having performed a firmware update. Not saying this is what happened in this case, but it's certainly a possibility.
     
  6. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Nicely put, and thanks.

    I've occasionally seen some similar holdups, but due to something in the queue being amiss (such as having deleted the item from the DVR list prematurely, or someone watching the program while it tries to prepare.)
     
  7. Lowpro

    Lowpro Mentor

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    Aug 23, 2009
    As the title of my reply states, how do I delete prepared content from the Nomad only. It appears that the only way to delete content from the Nomad is to delete the same content from the DVR. If so, this is a fundamental flaw in how this product is designed in my opinion and for me a total deal breaker. I've watched a number of programs which I've downloaded to my iPhone already, but the rest of my family hasn't had an opportunity to watch those programs yet and even if they did we like to keep programs on our DVR's for repeat viewings until we start running out of room. As I understand it deleting a given program from my iPhone does not delete it from the Nomad. This makes perfect sense as that allows one to re-download the given program to the same device or download to another device without having to go through the prepare process all over again. This begs the question however, how does one delete prepared content from the Nomad to make room for new prepared content short of deleting the given program from the DVR. The only method provided to communicate with the Nomad is through the use of the PC and iPhone applications and neither application as far as I can tell gives the option to delete prepared content from the Nomad. That only leaves deleting the program from the DVR to get that prepared content off the Nomad which is something I don't want to have to do. The PC and iPhone applications should offer the ability to delete any prepared content from the Nomad directly which would allow for retaining that content on the DVR's. Am I missing something here or is there really no way to just delete prepared content from the Nomad short of deleting the program from the DVR or reformatting the Nomad's hard drive.
     
  8. Lowpro

    Lowpro Mentor

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    Aug 23, 2009
    Think you misread my post. I wasn't talking about using the Nomad for off-DVR archiving. I wanted to know how to delete prepared content off the Nomad to make room for new prepared content. Appeared to me the only way to delete prepared content from the Nomad was to delete the given content from the DVR which is something I didn't want to have to do. We have the right with few exceptions to keep recorded content on our DVR's indefinately. That being said, I posed this same question on DIRECTV's support forum. Was told that the Nomad will automatically delete the older prepared shows if it needs room for newer shows, so there is no need to be able to delete prepared content residing on the Nomad ourselves. This is great news though it would be nice to be able to selectively delete prepared content from the Nomad if we so choose.
     
  9. poppo

    poppo Hall Of Fame

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    You don't need to manually delete anything off the nomad. When it gets full, it will auto delete the oldest thing, which most likely you have already download to your device.
     
  10. dennisj00

    dennisj00 Hall Of Fame

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    Unfortunately, if you read the entire thread, we have had some users that have programs in nomad that won't play. In that case, the only option (outside of completely re-initing nomad to delete everything) is to delete the program from the dvr, re-record (if possible) and re-download.

    I said 'if possible' because a lot of network shows aren't repeated very frequently.
     
  11. poppo

    poppo Hall Of Fame

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    But if they delete the program from the DVR, won't it still delete it from the nomad? Are there instances of a recording NOT deleting when deleted from the DVR?

    In any case I suppose there might be some rare instance where you might need to delete a recording, but in normal use it's FIFO.
     
  12. dennisj00

    dennisj00 Hall Of Fame

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    But it's always THAT program, the big game, the awards show, etc. that Murphy messes with.

    It would be nice to have a minimal 'delete' from nomad option without having to delete from the DVR.
     
  13. Lowpro

    Lowpro Mentor

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    Aug 23, 2009
    I totally agree. I would strongly prefer to manage the storage space on the Nomad myself. It's great that I don't have to delete the program from my DVR in order to remove the prepared version of that program from the Nomad. Not so great that I don't have a choice as to what is deleted from the Nomad when I've run out of room and am preparing new content. Seriously. How difficult would it be to allow for selectively deleting prepared content from the Nomad? Should not be difficult at all and integration of the option via the PC and iPhone applications would simply involve adding a "Delete from Nomad" button for any item selected that is already prepared. Would make managing the prepared content on the Nomad much easier in my opinion rather than always having the Nomad filled to capacity cluttered with older programs I've already watched along side new programs I've just recently prepared.
     
  14. dennisj00

    dennisj00 Hall Of Fame

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    Something as simple as a file delete does have bigger implications than most realize, particularly when you start including iPhone or iPad apps.

    Currently, the H/HR systems, the iPhone / iPad apps (non nomad) don't know anything about nomad. And adding a 'delete from nomad' on the nomad clients isn't as simple as putting a button on a screen.

    I tend to move programs like concerts, movies, documentaries to nomad rather than weekly episodes and I don't generally delete those from the dvrs. So my nomad stays full of the same programs until one gets pushed out and another takes its place.
     
  15. jhillestad

    jhillestad Godfather

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    Jan 13, 2007
    It's pretty safe to say that the Nomad is a " DOG WITH FLEAS " - not ready for prime time AT ALL .
     
  16. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    -1
     
  17. KenW

    KenW Legend

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    Works pretty well for me. I know it could use some improvements, but it's quite usable as it is.
     
  18. Lowpro

    Lowpro Mentor

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    Aug 23, 2009
    Of course the implementation would not be a simple matter of adding a button to the interface. In my prior comments I stated I did not think the option would be that difficult to implement. I then stated that the "integration" of that option within the user interface would be a simple matter of including a "Delete from Nomad" button for any item selected that is already prepared. Of course there would be work involved to implement the option from a programming standpoint. Would require an update to the client apps and a firmware update for the Nomad most likely. That being said, the client app doesn't need to know how to do jack. All it needs to be able to do is send a command to the Nomad. The client apps already know whether an item is prepared or not. The software developers would simply need to add the capability to send the Nomad a command to delete the prepared content for a given item that's selected. The user presses the "Delete from Nomad" button. The app sends the Nomad the appropriate command. The Nomad deletes the prepared content. The client app updates accordingly to reflect that the item is no longer ready to download.
     
  19. Lowpro

    Lowpro Mentor

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    Aug 23, 2009
    I agree. While there are a number of improvements I'd like to see I'm finding the product quite useable as well. Have really been enjoying it. As currently designed it has been performing flawlessly so far.
     
  20. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Agree. (Just to clarify, as my earlier "-1" could be seen as the more normal +1.)
     

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