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DIRECTV nomad PC version 1.01.40 and iOS version 1.0: Issues/Discussion

Discussion in 'DIRECTV Connected Home' started by Stuart Sweet, Oct 9, 2011.

  1. likegadgets

    likegadgets Mentor

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    Dec 28, 2005
    I downloaded several shows to my iPad Nomad App. At home they worked OK.
    I am traveling and basically, when using the iPad when there is no connectivity (such as an Airplane without WiFi service) the App states: you have zero licenses - would you like to transfer one?

    However:

    1) The minute there is connectivity - the app and all shows work again
    2) The iPad is the only device where I have the NOMAD App (just 1 license has been used)

    I called Directv and they conformed there in no need for connectivity to view, and that they just don't have a clue as to why this is happening (they are escalating).

    I cannot delete and reinstall - as all shows will be removed and will not reload until I return home.

    I can view only when I access WiFi - it seems the app "re-authorizes" every time it starts and needs to check home with DTV.

    Any clues or suggestions?
     
  2. dennisj00

    dennisj00 Hall Of Fame

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    Try killing the multi-task version of nomad (double click the home button, hold nomad until it shakes and press X) and restart nomad.

    Sometimes it gets confused.
     
  3. likegadgets

    likegadgets Mentor

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    Dec 28, 2005
    "Kill the multi-task version of nomad "

    Thanks. I tried that and even killing all multitask apps, shutting down and restarting. Same problem.
     
  4. pnessutt

    pnessutt Banned User

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    Apr 30, 2007
    Interesting... I've not had that problem and mine work fine without any network connection active. Can you test by using airplane mode to see if it works?

    -Bob
     
  5. likegadgets

    likegadgets Mentor

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    Dec 28, 2005
    It is exactly when in Airplane Mode that the App states: You have 0 Licenses left. It did work on a previous trip.

    thanks
     
  6. LimeyFK

    LimeyFK New Member

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    Feb 17, 2012

    Any luck resolving this issue? I'm having the same trouble fully downloading NHL games.
     
  7. LimeyFK

    LimeyFK New Member

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    Feb 17, 2012
    Sorry, I quoted the wrong post. Any luck resolving this issue? I'm struggling to get a recorded NHL game transcoded and downloaded fully. I can play while it's "downloading," but it never completes and never shows up as downloaded content. I'm wondering if this may be true for all sporting events.
     
  8. kmcrobb

    kmcrobb Cool Member

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    Sep 29, 2007
    Update available for the Desktop version, Just updated to 1.01.1.51.
     
  9. poppo

    poppo Hall Of Fame

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    Oct 10, 2006
    I just tested this on my iPad. If I select airplane mode OR turn 3G and wifi off, I get the 'This iPad has not been added yet. You have 0 available licence(s). You must be within your home network to activate your service.'

    I also tried it with wifi on (3G off), but had it forget my network and also got the same message. I know that worked before.

    BTW, I tried this after successfully connecting. So it's not an issue of not being connected for a while. I agree that it is trying to re-authorize when the app is started.
     
  10. poppo

    poppo Hall Of Fame

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    Oct 10, 2006
    Ok, so here is what I did.
    1. With iTunes, I deselected the nomad app and did a sync,
    2. I then re-checked the Nomad app and did another sync to reinstall it.
    3. I fired up the app and it wanted me to log in (as expected).
    4. When I logged in, it said 'There is a problem with your licence. Do you want to reactivate the device?' I clicked yes.
    5. It reactivated and I could see my DVRs
    6. I totally exited the app and turned on airplane mode.
    7. I started the app again and it worked fine.

    So I have no idea what happened to cause it to be failing earlier. But apparently there is some sort of bug. I suggest anyone planning on making a trip, test it in airplane mode before they leave.
     
  11. pnessutt

    pnessutt Banned User

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    Apr 30, 2007
    Where did you get the update? Does it have a link from the app?

    -Bob
     
  12. kmcrobb

    kmcrobb Cool Member

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    Sep 29, 2007
    I received a pop up window saying an update is available, do you want to update. The app was running sitting idle for a while before I noticed it.
     
  13. trh

    trh This Space for Sale

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    Nov 2, 2007
    NE FL
    I still have problems with this. I have been able to get this to work if I record from the NHL Network or my local RSN. But when I did a manual record of a game this weekend from CI (I did manual so it wouldn't be 6 hours long), it never got past the Preparing stage. It went through Preparing at least 4 times and when it would get down to under 10-20 minutes left, it would start all over again. I finally canceled the event.
     
  14. trh

    trh This Space for Sale

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    NE FL
    I got this same error today while at work. I was using my iPad at home this weekend -- I watched and deleted some shows and I added a few while at home. I turned my WiFi off at the office (which is what I typically do). Got home tonight, turned on WiFi, opened Nomad and all is "right". I had not changed or used the Airplane mode. First time I've had this error before. Real pain because I couldn't access anything on the iPad.
     
  15. trh

    trh This Space for Sale

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    NE FL
    Went to turn on my iPad to watch a show using nomad while at the office. Same error as yesterday (see attached screen shot). WiFi was on, but not connected (no wifi in range). So I turned on the Hotspot on my cell phone, and re-opened nomad. Works fine. Turned off the Wifi, and the same error came back up.

    So right now mine is only working if I am connected to WiFi (but it doesn't have to be my home network to work). Sort of defeats the purpose of getting a nomad. This is the same iPad I've been using for months without any changes to it or my home system. I'll try uninstalling and then reinstalling tonight.
     

    Attached Files:

  16. likegadgets

    likegadgets Mentor

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    Dec 28, 2005
    I eventually fixed a similar problem by completely removing the app from my iPad and redownloading from the App store. Upon install, it stated that it needed to re-register the device (but the same one license as I was using).

    You can only do this while on the home network and all shows on the iPad will be erased and will have to load again. But since then it has worked without connectivity.

    Clearly DTV has a lot of work to do on the Nomad
     
  17. Rtm

    Rtm Godfather

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    Oct 18, 2011
    Can anyone provide any kind of eta for when any update or anything is going to be done for our nomads? This is getting pathetic an iPad app doesn't take 4 months to code wen the only thing different is the screen size between devices
     
  18. trh

    trh This Space for Sale

    5,796
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    Nov 2, 2007
    NE FL
    That's exactly what I had to do to fix this. It's the second time I've had to delete the App and reload everything since I've had my nomad. Reloading the recordings isn't a problem, but getting all the Auto-Download Series set back up again is a pain.
     
  19. Rtm

    Rtm Godfather

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    Oct 18, 2011
    Is this a joke? (see image)

    Expired look at the date it was tonight? DirecTV needs to get cracking on their **** or that company that makes the Nomad software what is their name?
     

    Attached Files:

  20. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Morega.

    But I don't see a joke. Recordings expire in 30 days.
     

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