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DIRECTV nomad PC version 1.01.40 and iOS version 1.0: Issues/Discussion

Discussion in 'DIRECTV Connected Home' started by Stuart Sweet, Oct 9, 2011.

  1. Oct 10, 2011 #61 of 712
    PCampbell

    PCampbell Icon

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    Connected to the same wifi as the ipad.
     
  2. Oct 10, 2011 #62 of 712
    NR4P

    NR4P Dad

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    Sunny Florida
    Seems strange.

    In an earlier post, someone wrote that apostrophe's in client names are an issue. Is it like Campbell's PC ?

    If so, can you rename it without the apostrophe?
     
  3. Oct 10, 2011 #63 of 712
    PCampbell

    PCampbell Icon

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    Just letters. This PC will be replaced by a Mac soon. My wife got a Mac last year to replace her old laptop and I have not needed to help her or fix it once. That was something I did about every day with the old PC.
     
  4. Oct 10, 2011 #64 of 712
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    As an Apple fanatic, I will refrain from the obvious.....

    But: It's the software on the client that also has to be "right" with the world. Yes, nomad is working for you, but..... There have been a number of cases where it's been working on one client and not the other in the same household.
     
  5. Oct 10, 2011 #65 of 712
    xarxa

    xarxa AllStar

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    I was finally able to isolate that the issue I'm having is that the Nomad gets stuck on the "Waiting to Prepare" for any program that comes from one of my two DVR's.

    I have a HR20-700 in my main room and a HR23-700 in my bedroom. Both are networked via DECA and the iPhone app on my iPad recognizes the playlists from both. I don't have the Whole Home DVR service activated, but both DVR's are set to allow external access - my understanding is that you don't have to subscribe to the Whole Home DVR service for Nomad to work.

    However, none of the programs on my HR23-700 will prepare (and therefore not download). When I select a program from my HR23-700, it starts out okay and shows a status bar with how much time is left in preparation for about 1-2 minutes. Then, the status bar disappears and it goes back to the "Waiting to Prepare" status where nothing happens and it never gets prepared or ready to download. I reset my HR23-700 and power cycled the Nomad to no avail.

    Programs from my HR20-700 work just fine with no issue in preparing and downloading.

    What am I doing wrong here? Any thoughts or insight you can share would be greatly appreciated.
     
  6. Oct 11, 2011 #66 of 712
    R8ders2K

    R8ders2K Godfather

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    Can the nomad be connected to the extra ethernet port on the back of a HR-23?
     
  7. Oct 11, 2011 #67 of 712
    bslayton

    bslayton Cool Member

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    I can't believe how fast it arrived!

    One issue is that downloading it to my Vista Laptop kills the wireless connection. It will download for about 5 to 10 minutes before the notebook disconnects from the wireless network. I have not tried a hard wire yet but will give that a shot tomorrow. As soon as the wife gives me time on the notebook! ;)

    However, downloaded the IOS app to my IPAD and that worked fine. Downloaded my 1 hour show in about 10 to 15 minutes.

    Great idea! I hope they have the full IPAD version ready by the time I go on a 14 hour flight next month! :)

    b.
     
  8. Oct 11, 2011 #68 of 712
    markrogo

    markrogo Godfather

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    Yes. Is it OK if every suggestion for improvement isn't followed by this disclaimer, as well? I'm not singling you out, but the same exact thing happened in the previous Nomad thread -- now closed.

    If we are allowed to have discussions about future features we might iterate on them and, lo, DirecTV might actually implement them in ways that are fantastic and amazing and even beyond our imagination. The very discussion might benefit the product designers/developers. If every time someone suggests something and someone dares approve of the idea or suggest a small way to make that better there's an effort to shut that down with a "this is 1.0" comment, then we don't get to contriibute -- or really even talk about it.

    If we need another thread to talk about the future, that's fine. But please, can we not be automatically shot down every time we dare to?
     
  9. Oct 11, 2011 #69 of 712
    litzdog911

    litzdog911 Well-Known Member

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    No, not if that HR23 is part of your Whole Home DVR network. And even then it's not recommended.
     
  10. Oct 11, 2011 #70 of 712
    bones boy

    bones boy Godfather

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    Loving nomad so far! Going on a trip this weekend and going to watch 2 movies that have been in my playlist for some time!

    Is there any way to check remaining capacity on the nomad? I hooked up a 1TB SATA drive via USB enclosure to the nomad just to see if it would work (and it did, brought up a cool little notification in the Windows client saying that it detected an external drive and asked me if I wanted to format it and use it) but there doesn't seem to be a way to check remaining space...

    One suggestion for developers - don't alphabetize movies that start with "The" under "T". That's just silly.
     
  11. Oct 11, 2011 #71 of 712
    markrogo

    markrogo Godfather

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    I agree it's silly. It is consistent with the DVRs though.
     
  12. Oct 11, 2011 #72 of 712
    dennisj00

    dennisj00 Hall Of Fame

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    Check usage and capacity of nomad under Help / System Info.
     
  13. Oct 11, 2011 #73 of 712
    denpri

    denpri AllStar

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    Minor installation issue - Didn't check whether the external hard drive was recognized until this morning and discovered nomad didn't see the external drive yesterday as part of the initial bootup & firmware update. When I disconnected/reconnected the USB cable this morning, I immediately received the "Format?" message on the iPad client app and it now shows 2TB as "Available Storage".

    Suggestion - When you perform the initial installation, do NOT connect an external hard drive. Wait until the initial bootup (&, if necessary, any firmware update) process is complete, you've installed the appropriate client app(s) and completed the activation process. THEN connect an external drive and it should be recognized.
     
  14. Oct 11, 2011 #74 of 712
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    It should not have anything to do with the length of the recording or its age. There are a lot of factors that can cause this problem. If you have an iOS device AND a PC, see if you get the same issue on both. If it is just on one, it could be an issue of network latency or virus/firewall settings on the PC.
     
  15. Oct 11, 2011 #75 of 712
    AndrewSi

    AndrewSi Cool Member

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    A big +1 on the slow iPhone app startup time - particularly if you're connected to some wifi network other than the Nomad's home network. I timed app startup at 3 minutes 50 sec, when all I wanted to do was launch and watch a video I already had on the device! Turn wifi off (unacceptable workaround) and startup is reduced to eight seconds.

    Other than that, it has been a pretty painless Out of the Box Experience, though, which is refreshing. (I had no apostrophes to screw it up.;))
     
  16. Oct 11, 2011 #76 of 712
    markrogo

    markrogo Godfather

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    So it's looking for the original network maybe while you're on some other network. And taking a good long while to time out internally perhaps. That seems like an easy thing to fix in a future rev: "Stop looking for Nomad/home net when Wifi network ID != Home network ID". (It would cache the ID the first time when you are loading content.)
     
  17. Oct 11, 2011 #77 of 712
    xzi

    xzi Icon

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    Doesn't seem to be the case. Mine starts up way faster at work, on WiFi but outside my home. The only time it's slow is when I'm home and actually on the WiFi.
     
  18. Oct 11, 2011 #78 of 712
    xzi

    xzi Icon

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    I noticed the other day with iOS 5 using iCloud backups that the Nomad app incorrectly considers all the videos as "app data". As such, it will attempt to back them ALL up to the cloud if you enable iCloud Backups.

    So tomorrow when people start upgrading and iClouding, you may get an error that the next backup it too large and it will ask that you pay up for more storage. Here's a better way:

    Settings > iCloud > Storage and Backup > Manage Storage > This Phone > Backup Options : Nomad : OFF
     
  19. Oct 11, 2011 #79 of 712
    dennisj00

    dennisj00 Hall Of Fame

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    Yes, nomad videos are not considered 'videos' in the iPhone / iPad tally of usage.

    Outside of nomad, these videos are useless data.
     
  20. Oct 11, 2011 #80 of 712
    TheJackal

    TheJackal Mentor

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    Originally, I was ok with the 5 device limit. Now it is starting to piss me off. In our house we have 3 laptops, 2 ipads, and 3 iphones. Why do I have to pick and choose?
     

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