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DIRECTV Nomad Software: Spring 2012 Issues/Discussion

Discussion in 'DIRECTV Connected Home' started by Stuart Sweet, May 10, 2012.

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  1. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Attributes? Sounds like PC talk to me! :lol:
    Could you outline just what you did? -Of the nomad files, or the User Library?
     
  2. wmacson

    wmacson New Member

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    Nov 13, 2007
    Here's a new one that I haven't figured out yet and either has Directv. About a week ago my Nomad stopped working after working fine for about a year. It started with just an amber (yellow) solid light and no blue lights. Now I am only getting a solid white light. When I reset or pull the plug, the blue lights light up with the white light but then the blue lights disappear, leaving just the solid white light. I can see the IP Address of my Nomad in my LAN setting. When I ping it, sometimes the test is successful and sometimes it fails. I have also noticed that sometimes it has a static IP address and sometimes it's DHCP. Neither time does it work. I first noticed this last week. Up until that point, it was fine. I have done nothing different with my computer or router.

    A few final notes. I have WHS and I have 2 receivers that are connected to the internet (Did that test as well). HR24 and HR34. One weird thing I did notice is that the HR34 would randomly not see the HR24 receiver's playlist, although the HR24, always saw the HR34's playlist. Recently, in the last week or so, the HR34 is now consistently seeing the HR24. Maybe just random, but I thought I'd throw that bit of info in there.

    I'm using Verizon fios and my nomad is directly attached via ethernet to the router. They sit beside each other.

    Last night I reset the router and nothing. If I reset the nomad over and over, sometimes I get an amber light and solid blue network light but then it quickly reverts to just the solid white like (pink hue).

    One final thing i'm noticing. When I go into the router and see all my connections (Wireless and Ethernet). Sometimes it shows the Nomad by name and sometimes it's listed as IP-STB1. Any idea what this is? It seems my Nomad is getting confused.

    Any help would be greatly appreciated. Thanks in advance.
     
  3. dennisj00

    dennisj00 Hall Of Fame

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    You got me!! I'm a PC guy, she's a PC / SQL Analyst / Programmer with a MBP.

    We did something like . . .

    go into Terminal and type

    chflags nohidden ~/Library/
    killall Finder && open /System/Library/CoreServices/Finder.app

    Go to “Finder” and delete the following for the user:

    - Library/Application Support/Nomad+Prod <- Delete the folder. The folder name is subject to change
    - Library/Preferences/com.directv.nomad.plist <- Delete just the file
     
  4. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    The one thing I would try is a major reset, which is holding in the red button for two (yes, two!!) minutes. A pia, but that may do it.

    What client are you using?
     
  5. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    :hurah:

    Ah, cool. One can do that without going through the Terminal, via Option key held down when clicking on Go in Finder. (I avoid the Terminal as if it were surgery.)
     
  6. wmacson

    wmacson New Member

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    Nov 13, 2007
    Thanks for your response. I've tried the 2 minute reset a couple of times and no luck. It is a PIA!

    Not sure what you mean about what client am I using? Verizon Fios/Nomad?

    I can get around a router a little bit but not sure how to set a static ip. Someone suggested that.
     
  7. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    By client, I mean what devices are you trying to view content on?
     
  8. dennisj00

    dennisj00 Hall Of Fame

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    We PC guys still love DOS (Terminal) and can do some fancy things in it. . .
     
  9. wmacson

    wmacson New Member

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    Nov 13, 2007
    Oh. Ok, using mainly an iPad but sometimes the iPhone. Neither work. I went downstairs this morning to check on it and now it's just one solid amber light. Still pings when I go into the router.
     
  10. mfeinstein

    mfeinstein Godfather

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    Sep 1, 2007
    That did it! When I held the Option key in Finder and navigated to the Library/Application Support folder, there was now a folder called Nomad that was visible. I deleted this, reinstalled Nomad, and everything worked fine.

    I think that the issue was initially caused by Migration Assistant which must have not moved the Nomad folder correctly between my old Mac and my new one, and this confused the application.

    Thanks to all for your help!
     
  11. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Last ditch: unplug the unit for at least overnight....
     
  12. wmacson

    wmacson New Member

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    Nov 13, 2007
    Thanks but I tried it. Left it unplugged for 48 hours and no luck. I'm going to try a static ip tonight. We'll see.
     
  13. dennisj00

    dennisj00 Hall Of Fame

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    As far as I know, you can't set a static IP on a nomad. You can set a DHCP reservation in your router, but I doubt that's going to change anything.
     
  14. keebler21

    keebler21 Mentor

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    Oct 22, 2011
    Minnesota
    Any idea when the nomad client will be ready for the iPad? It's been about a year sitting at the "coming soon" status...
     
  15. RAD

    RAD Well-Known Member

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    Dripping...
    Haven't seen anything that says a native iPad app is coming 'soon'. Guess since they figure the iPhone app works on the iPad there isn't a big rush to get that out the door.
     
  16. keebler21

    keebler21 Mentor

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    Oct 22, 2011
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    http://www.directv.com/technology/nomad?footernavtype=-1&lpos=header

    On Directv's website - It's says ipad "coming soon"

    Anyways - I guess I never tried the iphone app on ipad... I figure it wouldn't look right or resolution would be off. I'll give it a try, Thanks.
     
  17. RAD

    RAD Well-Known Member

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    Dripping...
    That 'soon' has been out there for months, thought you were asking for updates on any rumors.

    I used the app on an iPad2 and iPad (3/new/2012 whatever they call it) and the menus aren't that good the video is OK IMHO.
     
  18. keebler21

    keebler21 Mentor

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    Oct 22, 2011
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    Yeah - it's been there since the nomad was released so wondering what's taking them so long to get it released... They should change it to "coming next year" :lol:
     
  19. Mike_TV

    Mike_TV Legend

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    Jan 17, 2006
    Anyone notice that their Nomad received a firmware update recently? Mine went to the following firmware version sometime in the last few weeks or so...

    1.3.p29-60864s

    Not sure what the changes are but the cover art seems to have improved (more shows and movies have cover art showing up).

    Maybe this is in preparation for new app version? Maybe a native iPad app?
     
  20. Go Beavs

    Go Beavs Hall Of Fame

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    Your post prompted me to check and I got the version as well. Not sure when it happened but it's there.

    I haven't noticed anything different yet but I haven't done much testing either.
     
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