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DirecTV Not Providing HBO GO for Roku

Discussion in 'DIRECTV General Discussion' started by oakwcj, Oct 29, 2011.

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  1. Nov 8, 2011 #81 of 403
    dualsub2006

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    Your point was a good one right up to when you characterized ALL Roku owners as cord cutters. I have 3 Roku boxes and the only thing I cut with DirecTV was an install appointment to add to my account after they blocked HBO Go on Roku.

    The fact is, 12% of Roku owners are cord cutters. That's it. And, any D* customer that would cut the cord would lose HBO Go access along with it. So your point is, pointless.
     
  2. Nov 8, 2011 #82 of 403
    NewForceFiveFan

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    Here's a good reason Directv wouldn't want HBO GO on Roku: they wouldn't make any money on it. Unlike an ipad/iphone/itouch, which are true portable devices, the Roku is just a cheap way for customers to circumvent having to invest in additional receivers in order to watch on-demand programming in additional locations in their homes.
     
  3. Nov 8, 2011 #83 of 403
    adkinsjm

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    I'm sure DirecTV wants its HBO on Demand offerings to match what HBO GO has.
     
  4. Nov 8, 2011 #84 of 403
    oakwcj

    oakwcj Lower Echelon

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    If you're just going to make stuff up, you could do a better job. Rokus are internet devices. They don't work without a broadband connection, which means that anyone with a Roku already has a computer. HBO costs $16 a month, on top of a cable or satellite subscription. We're not taling about cost-cutting poor people here.

    It's not a question of DirecTV "supporting" the Roku. It's just a matter of unblocking the authentication routine for HBO GO access. HBO and the providers are engaging in a stupid power play over how HBO GO content gets to your TV. DirecTV would like it to be through HBO on demand, but HBO isn't going to give them the rights to all that content. HBO wants to make it available to subscribers through any and all devices, to enhance the value of its product. That's why it won't give streaming right to Netflix. Consumers are left on the sidelines while they all tilt at their windmills.

    You can watch HBO GO on your TV right now with an HDMI cable from your computer. DirecTV just doesn't want to make it easy. A pox on all their houses.
     
  5. Nov 8, 2011 #85 of 403
    oakwcj

    oakwcj Lower Echelon

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    I don't think there is any basis for a class action, particularly given the arbitration provisions of the Customer Agreement. It might be possible, however, to file a claim, subject to arbitration, pursuant to section 9 of the agreement, on the grounds that DirecTV's policy of blocking HBO GO content through the Roku constitutes an arbitrary and unreasonable reduction of the value of an HBO subscription. We are paying for HBO GO as part of our $16 monthly subscription. Denying access through a particular device, where there is no extra cost to DirecTV, and where there are no technical impediments to access, is unreasonable, particularly since there are other ways to get HBO GO content on an HDTV screen [by connecting an HDMI cable from a computer's video card to the TV]. Decreeing that you can't do the same thing through a Roku, which is just another computer on the network, seems totally arbitrary and capricious.

    Something to think about.
     
  6. Nov 8, 2011 #86 of 403
    inkahauts

    inkahauts Well-Known Member

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    I am not sure some of their paranoia isn't well founded here for other reasons. Why encourage people to go buy a roku and the discover all the movies they can get without paying for them a la ppv n directv? Roku is a competitor that could try and get a hbo channel package and charge for it just like directv does. Why help them?

    Yeah you can make the argument for that on an iPad too,but again, the size of the screen makes a difference. I am hoping directv is planning a way for them to have hbo go their set top boxes and that would make all of this moot.
     
  7. Nov 8, 2011 #87 of 403
    oakwcj

    oakwcj Lower Echelon

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    Umm, I assume you meant "moot." I'm sure that's what DirecTV would like to do, but I don't think HBO will "allow" them to duplicate the HBO GO content on DirecTV on demand. That's what's so infuriating about these Goliaths fighting each other. I just want to be able to watch the HBO content that I'm paying for on the device of my choice.
     
  8. Nov 8, 2011 #88 of 403
    inkahauts

    inkahauts Well-Known Member

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    :D Yeah...

    And

    They might be able to allow streaming on their dvrs. That's what I am referring to.

    It has already been said by the powers that be they are trying to get MOST of the Go content onto the on demand, hopefully during the quarter we are in right now. There evidently are some logistical issues that must be worked out. Look into the HBO on demand thread for where I am getting this info. I'd say if they can supply 90% or more via on demand in hd, then really, who cares...
     
  9. Nov 8, 2011 #89 of 403
    AlanSaysYo

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    The more I think about this, the more I dislike it. I think I'm a pretty good DirecTV customer - I have multiple receivers and a few premiums. I pay for Sunday Ticket. I WANT to give them more money for HBO, which I'd like to watch on my Roku since that increases the value of the service to me. I have no intention of cutting the cord even in the distant future. And now, simply on principle, I'm looking into Dish. I know I'm not anywhere near the majority, but I'm a little tired of giving DirecTV a pass just because they have Sunday Ticket.
     
  10. Nov 8, 2011 #90 of 403
    dualsub2006

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    YOU don't care, and that's fine. I do care.

    I have TV's in my house that will never see a DirecTV (or any other) receiver. There not used often and I'd have to let D* drill a lot more holes in my house to get cable over there.

    Those TV's DO have Roku boxes.

    I care.
     
  11. Nov 8, 2011 #91 of 403
    oakwcj

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    I've seen the thread. I'm sure you read satelliteracer's post in which he acknowledged that there would be "rights" issues. That's the other side of the coin. HBO isn't going to let DirecTV replicate HBO GO through its on demand service. I hope I'm wrong about that, but why would they, after investing all this money in GO?
     
  12. Nov 8, 2011 #92 of 403
    inkahauts

    inkahauts Well-Known Member

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    And I am guessing that right there is one of the reasons DirecTV doesn't want it on roku. While it might not make a difference in your house, I wouldn't be surprised if many people cut out a couple boxes and replaced them with roku devices if you could stream all the go channels (HBO is the first, I expect all the other channels that have go products to follow suit soon enough) Again, I don't like it, but I get it. You might as well say they should add netflix to their boxes, it'd be the same principal. In fact, I'd bet adding netflix to their boxes would lower their revenue less than allowing all the go channels to be accessed on a roku.

    One way around this in your own home, just use your tvs as a monitor and hook up a computer to them and stream go that way.

    Another thing I think people are minimizing the theory on how much this affects DirecTV because its just HBO.. Its not just HBO. I am sure we will see every provider end up there. Many of the ones that came out with the go services are in the same company as HBO, and they launched HBO first in most cases, and then added more over time. I see no reason to think this is going to be any different.

    In some ways, that's going to make people even madder that's its not available on a Roku, but in others, it makes this move make more and more sense from DirecTV standpoint.

    I don't see this changing unless they somehow make all roku boxes RVU capable (which if I where ROKU, I'd be working on like crazy right now). But that's a WHOLE other can of worms...


    I had mentioned earlier I wouldn't be surprised if we don't see 90% on demand, SatRacer made it sound liek we'd have a lot of it, not sure 90 but way more tha 60% if I interprit him correctly. But still, I wouldn't be surprised if we got HBO GO through an interface on our DirecTV boxes either someday. This wouldn't be circumventing anything, it'd still be streaming, not on demand. The only question is if DirecTV would go for the poor quality. Streaming is not as good as the on demand they offer, and its highly unlikely that it would ever be able to be as good.
     
  13. Nov 9, 2011 #93 of 403
    dualsub2006

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    There's an easier way. HBO Go and MAX Go work just fine in Chrome on the Google TV.

    And had DirecTV not pissed me off with this Roku thing the 4th TV in my house that doesn't have a DirecTV receiver hooked up would have gotten one on the 18th and they would have added 18 months to my contract.

    Guess their plan backfired this one time.
     
  14. Nov 9, 2011 #94 of 403
    cutter1

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    Got this response to a complaint sent to the president's desk:


    Thank you for your recent correspondence.

    While we are not supporting Roku at this time, we are happy to provide our customers access to HBO Go on many mobile platforms. While Roku is an innovative product, our priority right now is to bring the entire HBO library to the television via DIRECTV on Demand where it can be presented in its highest quality format. Once that’s accomplished, we’ll explore other, secondary opportunities to enhance the customer experience.

    For the latest announcements about DIRECTV services, please visit our website at directv.com/pr."

    If they do,indeed,bring the"Entire HBO library to the television via DIRECTV"
    would this make everyone happy campers??
     
  15. Nov 9, 2011 #95 of 403
    MikeW

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    It would work for me.
     
  16. Nov 9, 2011 #96 of 403
    MikeW

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    Satracer alluded to the fact that it is going to take infrastructure to bring the catalog over to OnDemand. I take that to mean DirecTV's infrastructure. It may actually be a benefit to HBO to pull some people off of their servers and let DirecTV handle the load. The investing would have been in hardware, this puts some of that hardware burden on DirecTV.
     
  17. Nov 9, 2011 #97 of 403
    ChicagoBlue

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    Really? Then if HBO was willing to go this route to prevent being dropped, then it should be no problem for them to give DTV and other MSOs protections IN WRITING (a contract) that says they won't go direct to the consumer. As I've stated before, I've been in this industry for decades and can assure you that is what is happening right now.
     
  18. Nov 9, 2011 #98 of 403
    ChicagoBlue

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    "No extra cost to Directv?"

    Really? No development cost with their infrastructure to make it work and authenticate? Of course there are costs.

    When HBO Go doesn't work, who do you call? HBO? Nope. You call Directv, in fact HBO's own website says to call the provider. Who pays for that call? HBO? Nope. DIRECTV does. Who pays for that agent, that training, the infrastructure to support HBO GO for Directv customers? Directv does.

    You guys also forget that HBO receives the highest payment in the industry bar none. Makes ESPN look like peanuts. Double digits. I assure you that the cost to carry HBO next year will go up significantly. And again the year after that. And again the year after that. Most MSO's make very little money on HBO which is why they've had so many contentious deals in the past with so many MSOs.

    Right now DTV has HBO Go on tablets, smart phones, PCs. Or in another words, 99% of where you can consume the product. Time Warner has it NOWHERE. Other MSOs have it NOWHERE. Other MSOs do support Roku, others do not. In fact, 50% of the pay television world doesn't support HBO Go on Roku either because they don't support HBO Go at all, or they've chosen not to authenticate on the Roku device. DTV is hardly alone.

    Maybe, just maybe, DTV is using this as a bargaining chip for something else from HBO.
     
  19. Nov 9, 2011 #99 of 403
    oakwcj

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    They already pay those costs for HBO GO on other devices. No additional costs for the Roku over and above those.
     
  20. Nov 9, 2011 #100 of 403
    Satelliteracer

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    HBO On Demand is in the process of being beefed up and will have most of the back catalog content that HBO Go has. Those are the plans. First things first, the HD UI roll out has to be completed and a few other things but the On Demand product will be very similar to the product on HBO Go in terms of the HBO library.
     
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