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directv plus dvr and dvr charges

Discussion in 'DIRECTV Programming' started by bbaleno, Oct 23, 2007.

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  1. ThomasM

    ThomasM RF Engineer

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    Jul 20, 2007
    Milwaukee, WI
    DirecTV has a lot of silly things in their billing system that need to appear for things to happen like "Monthly Bill $0.00" or "Thanks for being a customer $0.00" which activates something or other like a waived install fee. :confused:

    The same people who designed the software for the R15 also probably did the billing system. :D
     
  2. CJTE

    CJTE Hall Of Fame

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    Sep 17, 2007
    IF you have the Plus HDDVR base package, you'll see the DVR service on your bill because its included in your package, you should also see HD Access on your bill because its included in your service... If you're seeing it being charged to you, call in and ask if its also being credited back.
    Your copy of the bill and their copy are different... You may not see where its being credited back, or there may be a glitch in the sys where it ISNT being credited and it needs to be reset!

    The DVR service shows up as a seperate line item on your bill because its actually a seperate part of the programming you receive. Your base package only does channels... If the DVR service was removed you'd still have the Plus HDDVR, but you wouldnt be able to use the DVR function of your receivers.
     
  3. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Jun 18, 2006
    I must admit that with all of the activations and extra charges I have simply gone to checking the bottom line until all the smoke blows over. It can be confusing.

    Not as confusing as the receipt you get at Chick Fil A but still.
     
  4. msmith198025

    msmith198025 Member of the Year

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    Jun 28, 2007
    correct plus that one DVR charge(thats included in the package) covers all of the DVRs that you may have
     
  5. lman

    lman Legend

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    Dec 21, 2006
    I guess the joke's on us. I'm moving!
     
  6. dishrich

    dishrich Hall Of Fame

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    Very true - just like some of us who now have D+ DVR's, but are grandfathered on lifetime DVR service & pay NO DVR fees regardless of prog pkg. ;) :D
     
  7. msmith198025

    msmith198025 Member of the Year

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    Jun 28, 2007
    that can also change though from what i understand
     
  8. dishrich

    dishrich Hall Of Fame

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    Apr 23, 2002
    And how would that be??? Right now, on ALL of D*'s documentation, they make NO distinction between the Tivo & DTV+ DVR services. If you paid for "lifetime DVR", it makes NO difference whether you have the Tivo or + DVR(s) on your account. Matter of fact, it even goes on to say that if you ever disconnect your service, BUT you then reinstate that same account, you get your lifetime back.

    So, it sure doesn't sound like D* is going to be getting rid of us "lifetimers" anytime soon - this ain't E* here, who later defined "lifetime PTV service" as being 3 years... :rolleyes: ;) :p
     
  9. chopperjc

    chopperjc Godfather

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    Oct 2, 2006

    Actually so confusing I wonder how much "extra" does D* charge? The percentage of people that go over there bills and read line by line are small.
    Do not get me wrong D*has always made my bill right when I have pointed out the error. For me I do seem to find a mistake several times a year. I do understand because I have "The Old Premier Package" I am subject to more than the average. D* is also not the only company this happens with. I guess my only point here is make sure you all are looking. :)

    Thank you to DBS certainly buys me several more beers a year because of the savings I have discovered here.
     
  10. msmith198025

    msmith198025 Member of the Year

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    Thats why i added from what i understand. Ill look for the post, but one of the "higher ups" here posted that if you changed to a package that included DVR already then changed back to one that didnt the lifetime dvr service was void. I dont know how accurate that is
     
  11. dishrich

    dishrich Hall Of Fame

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    I saw the same post - NO problem for me; I just will make sure I NEVER change to one of those packages, right? ;) Pretty simple to work around.... ;)
     
  12. msmith198025

    msmith198025 Member of the Year

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    Jun 28, 2007
    Glad someone else can back me up on this, just wanted people to be aware that this is possible

    edit:according to that post
     
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